Firefighters Mutual Bank

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Firefighters Mutual Bank We're here to help in any way we can! Message us your questions. We’re online from 8am to 7pm Monday to Friday and 9am to 3pm on Saturdays.

Firefighters Mutual Bank is a bank dedicated to fire and emergency service employees, volunteers and their families Australia wide. Our goal is to help our members make the most of their money and be there at every stage of their financial journey with quality banking products and services. As a mutual bank, part of our profits are reinvested back into the bank and through the wider community to ensure members benefit. Join us and you’ll find a bank that wants to serve you, just as you serve the community.

Every scam report helps bring us closer to a world with less scams. ​The more we know about scammer activity, the better...
28/08/2026

Every scam report helps bring us closer to a world with less scams.

​The more we know about scammer activity, the better we can adapt our defences and help stop scams before they cause harm.

​Use the Scamwatch form to report any suspicious contact or activity. Your report helps us stop scammers and warn others. To make a report, visit: https://www.scamwatch.gov.au/report-a-scam

​

The best defence against scams is knowing what to look for. ​Scammers continue to evolve their tactics, but understandin...
26/08/2026

The best defence against scams is knowing what to look for.

​Scammers continue to evolve their tactics, but understanding common warning signs can help you recognise suspicious activity before it becomes a problem.

​This Scams Awareness Week, put your scam sense to the test and take a moment to refresh your scam awareness knowledge.

​Take the scam sense quiz at: https://www.scamwatch.gov.au/research-and-resources/quiz-test-your-scam-sense

​

Stop. Check. Protect. ​Three simple steps that can help reduce the risk of falling victim to a scam: ​✅ Stop before acti...
24/08/2026

Stop. Check. Protect.

​Three simple steps that can help reduce the risk of falling victim to a scam:

​✅ Stop before acting on unexpected requests.
✅ Check who you're dealing with.
✅ Protect your personal and banking information.

​This Scam Awareness Week, take a moment to think before you click, pay or share.

​Learn more at the Firefighters Mutual Bank security hub or visit: https://www.scamwatch.gov.au/stop-check-protect

​

As part of our NAIDOC Week celebrations, we came together to recognise and celebrate the history, culture and achievemen...
13/07/2026

As part of our NAIDOC Week celebrations, we came together to recognise and celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples, while reflecting on this year’s theme, 50 Years of Deadly.

Our team took part in a range of cultural learning experiences, including a Lunch & Learn with Tammy Anderson, Principal of Briar Road Public School and recipient of the 2026 Premier’s Teachers Mutual Bank Aboriginal Education Scholarship. Tammy shared insights from her international study tour and the importance of culture, connection and community in supporting Aboriginal and Torres Strait Islander students.

Team members also joined cultural weaving workshops with Cherie Johnson from Speaking in Colour, learning traditional weaving techniques, creating contemporary woven bracelets and contributing to a collaborative artwork that will be displayed in our Shelley Street office.

Thank you to Tammy and Cherie for helping us celebrate, learn and strengthen our connection to First Nations cultures and communities.

➡️ Find out more about NAIDOC Week:

👀We've launched a new website.Designed with our members in mind, the new website makes it easier to explore products and...
24/06/2026

👀We've launched a new website.

Designed with our members in mind, the new website makes it easier to explore products and services, find information and access the tools you need.

Take a look around and discover the new experience. ✨

Visit your new website: https://www.fmbank.com.au

Today, we say thank you. On Thank a First Responder Day, we recognise and celebrate the firefighters, emergency service ...
10/06/2026

Today, we say thank you.

On Thank a First Responder Day, we recognise and celebrate the firefighters, emergency service workers and first responders who show up for our communities every day, often in the most challenging circumstances.

We also acknowledge the families and support networks standing beside them.

At Firefighters Mutual Bank, we’re proud to support a community built on courage, resilience and service.

Thank you for everything you do to help keep Australians safe.

If you’re planning ahead for the King’s birthday public holiday, please be aware our branches in NSW, ACT and VIC will b...
05/06/2026

If you’re planning ahead for the King’s birthday public holiday, please be aware our branches in NSW, ACT and VIC will be closed on Monday 8 June. Our Contact Centre will be open 8am-8pm.

29/05/2026

To help you plan ahead, our branches and Contact Centre will be closed to members in ACT on Monday 1 June for the Reconciliation Day public holiday.

Available services:
📱 Mobile app
💻 Internet banking
📶 SMS banking
🆗 EFTPOS
🏧 ATMs

More info:
https://bit.ly/4vhcUM8

This National Volunteer Week, we recognise the incredible contribution volunteer firefighters make to help protect and s...
18/05/2026

This National Volunteer Week, we recognise the incredible contribution volunteer firefighters make to help protect and support communities across Australia. 🚒❤️

At Firefighters Mutual Bank, we’re proud to support those who dedicate themselves to helping others.

Learn more about National Volunteer Week here 👉 https://bit.ly/4njsCU7

Think before you share. 🔐The information you post online can travel further than you expect, so it’s important to pause ...
04/05/2026

Think before you share. 🔐

The information you post online can travel further than you expect, so it’s important to pause before you send, upload or comment. Small choices can make a big difference in protecting your personal information.

During Privacy Awareness Week, we’re reminding everyone to stay aware, stay informed, and stay in control of their data.

Learn more here 👉 https://www.oaic.gov.au/engage-with-us/events/privacy-awareness-week/paw-2026

Our Darlinghurst and Parramatta office will be closed on Monday, 11 June for the Queen’s Birthday public holiday.Please ...
07/06/2018

Our Darlinghurst and Parramatta office will be closed on Monday, 11 June for the Queen’s Birthday public holiday.

Please contact us for phone banking, or log on to mobile or internet banking for any of your banking needs during this time.

Please contact us for phone banking, or log on to mobile or internet banking for any of your banking needs during this time.

Address

C05/4 Grazier Lane, Belconnen
Canberra, ACT
2617

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611800800225

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