Broken Hill Insurance Services

15/07/2026

🚨📢P S A 📢🚨

Our office will be closed Thursday and Friday this week for training while we transition to our new system. We will have no access to our current system from 5pm today. For any urgent matters, please email [email protected]. All processing requests will be actioned from Monday next week.

We appreciate your patience and understanding during this time.

BHIS 😊

29/10/2024

❗️S P O I L A G E O F F O O D C L A I M S❗️

QBE have agreed to waive the Excess for spoilage of food claims only up to $500. This is applicable to Home and Contents Insurance only and does not include Business Insurance. If you suffered a loss from the recent power outages, please contact our office to lodge a claim on 08 8088 1582.

24/10/2024

🚧1.20 pm 24 Oct Broken Hill update: The NSW Government and Transgrid have announced a $4-million community support package in response to the Broken Hill natural disaster.

The electrical outage support package will be made available to impacted households and small to medium-sized local businesses through Service NSW and includes a $1.5 million contribution from Transgrid.

We acknowledge the impact of the outage and hope that this financial support goes some way to assisting those impacted.

For further information, please see https://www.service.nsw.gov.au/transaction/support-for-far-west-residents
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🚧11.03 am 24 Oct Broken Hill update: More than 50 specialist technicians are working in rotating shifts 24/7 to safely repair the storm-damaged powerline and bring permanent power back to Broken Hill and surrounding communities.

🔧 Here’s what’s happening:
✔️Emergency response steel towers are being assembled and structure foundations are being laid. Next, new towers will be erected using cranes and elevated platforms, followed by specialist crews stringing cables from the new towers.

✔️In the meantime, Broken Hill and the Far West are powered by a large-scale backup generator, with crews working hard to install additional generators across the area.

✔️The temporary supply to Broken Hill and surrounding areas remains complex, and outages can occur in localised parts of the region to enable the bulk of the supply to the community to continue, particularly during the evening peak. Both Transgrid and Essential Energy have crews onsite to rapidly respond to issues as they occur and minimise impacts.

🛠️👷Today, our team is testing and commissioning four additional generators to help support the community during peak times. We’re also setting up additional generators and a transformer for extra backup at the substation.

We’re committed to working closely with Essential Energy to ensure a safe and coordinated approach while we bring the primary transmission supply back online. We sincerely appreciate the community's continued patience during these emergency repair efforts.

👉For ongoing updates, visit: https://brnw.ch/21wO2Tj

ABC Broken Hill NSW Department of Climate Change, Energy, the Environment and Water

22/10/2024

⚡️P O W E R O U T A G E ⚡️

Our office is currently unoperational and will remain closed until power is restored.

❗️Spoilage of food Claims❗️
Most Insurers will have automatic cover for spoilage of food due to an Insured Event. Take a photo of items before disposing of. To lodge a claim, the Insurer will require a list of items, along with a photo of the spoiled food. You are able to lodge a claim with your Insurer direct. Alternatively, we will be able to assist when our office is back operational.

✨ During these uncertain times, please remember to be kind to each other. Check in on your neighbour and the elderly. We are all in this together ❤️✨

22/12/2023

✨Wishes you and your loved ones a very Merry Christmas + a safe and happy New Year✨

We will be closing early today to enjoy our Christmas dinner with the team 🥰

Our office will reopen at 9am Tuesday 2nd January with skeleton staff.

Here’s cheers to another year 🥂
WWIS

16/08/2023

⚡️P O W E R O U T A G E ⚡️

Essential Energy is responding to an unplanned power outage in Broken Hill, which has affected 4,337 customers. 🔌💡

Power was switched off automatically for safety reasons at around 10.45am.

Crews are currently investigating the cause of the outage and there is no estimated time for power restoration currently available.

Listen to ABC Broken Hill: https://ab.co/3kINfL2

For more local stories, sign up to our newsletter: https://ab.co/2XNLOSw

20/03/2023

📌OFFICE CLOSURE📌

Our office will be closed from 12pm Tuesday 21st March to Thursday 23rd March while travelling interstate for a Professional Development Day.

For any urgent matters during this time please email [email protected].

We apologies for any inconvenience this may cause and look forward to seeing you when we reopen at 9am Friday 24th March 2023.

WWIS TEAM

20/12/2022

We would like to wish all our beautiful clients a safe and Merry Christmas and a happy New Year 🎄🥳🥂

We are so grateful for the continued support throughout 2022 ❤️ and can’t wait to see what 2023 has in store 🥰

Our office will be closed from Monday 26th of December 2022 and will reopen on Monday the 9th of January 2023. For any urgent matters during this time, please email [email protected].

Much love from the WWIS Team
Alec, Sian, Mel & our littlest recruit Kobe

10/08/2022

⚡️❗️POWER OUTAGE❗️⚡️

EDIT: Power has been restored, we are back operational 🙌🏻

Our office is currently without power and our phone lines are down. We do not currently know a restoration time. Our office will be closed until power is restored.

We will keep you updated with further developments.

WWIS Team