TPD Claim Support

29/04/2026

When Things Go Wrong: Safeguarding Your Practice from Claims & Complaints Risk Summit 2026

🔺 What a fantastic day — Susan & I were invited to present at the Entireti Risk Summit in Sydney yesterday at Marriott Hotels Harbourside on the very critical risks financial advisers face, and some key insights on how to safeguard.
🔺 Brilliantly MC'd by Aaron Zol with a great agenda including education partners from TAL Australia, Zurich Insurance, Acenda, PPS and a session from Swiss Re, to name a few.
🔺 For any planners in this group — and Akumin Advisory — if you're in Melbourne next week or Brisbane the week following, I highly recommend the day.
Our specific session included:
🔺 A practical panel session bringing together leading Risk Solutions Specialists and Entireti Risk & Compliance to unpack where complaints, incidents and claims most commonly go wrong.
🔺 Drawing on real-world case experience, the panel highlighted the key warning signs, documentation pitfalls and process failures that expose advisers and practices to unnecessary risk.
🔺 And some compelling TPD Claim Statistics.

✈️ See you all in Melbourne! 😊

Trevor Battersby
TPD Claim Support

12/03/2026

Your client's TPD claim is taking 12–18 months. Ours average 1–4. Here's why.

The biggest mistake financial planners make with TPD claims is submitting too early — before the evidence is ready, before permanency is confirmed, and before the policy definitions have been properly mapped.

92% of the files referred to us from financial planning practices should never have been submitted when they were. Every gap in a submission adds 48–63 days to processing time. That's not a delay — that's a year of a client's life.

In this video, TPD Claim Support founder Trevor Battersby breaks down what needs to happen before a claim is lodged, the research and evidence strategy most practices skip, and how our 20–25 hour pre-submission process gets claims paid faster.

Scope in or scope out — support your existing process or hand the claim to us entirely. Either way, faster outcomes for clients and fewer two-year clawbacks for your practice.

No win, no fee. Info 253 compliant. Brisbane-based, Australia-wide.

📞 07 3187 6112
🌐 tpdclaimsupport.com.au/how-we-help/
https://youtu.be/wOfc_Py2Pk0

Attention financial planners and advisers: Are your TPD claims taking 12-18 months to process while ours are getting paid in 1-4 months? Here's why.The #1 mi...

05/03/2026

🔗 Check your TPD eligibility — free, 3 minutes: tpdclaimsupport.com.au/am-i-eligible-for-tpd/

Most TPD claims in Australia take 12–18 months. Ours average 1–4 months.

In this video, TPD Claim Support founder Trevor Battersby introduces the Brisbane-based team behind over 1,000 successful claims and explains the process that makes the difference — including 20–25 hours of pre-assessment work before a claim is ever submitted, and a methodology that eliminates the errors responsible for the delays most claimants experience.

75+ years of combined experience across medical, legal, and financial planning. A documented 11-step process. And a no win, no fee commitment — we only get paid when the claim is paid.

Whether you're a financial planner looking for a compliant claims partner or navigating a claim on your own — this is who we are and how we work.

📞 07 3187 6112
🌐 tpdclaimsupport.com.au
https://youtu.be/N-8urw6glHo

Welcome to TPD Claim Support – learn who we are, why we started, and how we help Australians get their Total and Permanent Disability (TPD) insurance claims ...

26/02/2026

Thinking about lodging a TPD claim through your super fund? Watch this first.

Your super fund assesses what you submit — they don't help you build a strong claim. And a poorly prepared submission can add 12–18 months of delays or lead to a decline.

Most TPD claims lodged without professional support contain avoidable errors — each one adding weeks to processing time.

This video breaks down what industry super fund members need to know before lodging, including the evidence requirements, policy definitions, and the strategic approach that separates claims that get paid from those that don't. Contact our team to find out what this looks like for your specific super fund and policy.

No win, no fee. Free initial consultation.

📞 07 3187 6112
🌐 tpdclaimsupport.com.au/am-i-eligible-for-tpd/

https://youtu.be/CCx9dPIl9Go

If you're a member of an industry superfunds and considering a total and permanent disability claim, this video is for you. We discuss the challenges in gett...

19/02/2026

Financial planners: are you compliant with ASIC Info 253 when handling TPD claims?

Since January 2022, claims handling has been classified as a separate financial service. That means specific regulatory obligations apply — and most planners we speak to aren't aware of them.

In this video, TPD Claim Support founder Trevor Battersby breaks down what Info 253 means for your practice, the FASEA competence and diligence standards you need to meet, and the critical "scope in vs scope out" decision every planner faces on TPD claims.

If you're managing client claims without understanding these obligations, you're carrying risk you don't need to.
We can help — from CPD points to a documented 11-step process that gives you a clear compliance audit trail.

Are you a financial planner struggling with the complexities of Total and Permanent Disability (TPD) claims and ASIC's Info 253? 🤯 You're not alone! This vi...

11/02/2026

Your TPD claim has been delayed — again. No updates. No answers. No end in sight.

Meanwhile, the bills keep coming, your mental health is suffering, and you're wondering if you'll have to sell everything just to survive.

You're not alone. 92% of TPD claims fail — but it doesn't have to be yours.

This video breaks down exactly why claims get delayed or declined, and what you can do right now to change the outcome.

📞 07 3187 6112
🌐 tpdclaimsupport.com.au

https://youtu.be/eweGSpM-rVU?si=7sMMhIZUhP1Z9Ay5

Is your TPD claim delayed? Has your TPD claim been declined? Get expert help for your delayed TPD claim or declined TPD claim in Australia. This video by TPD...

11/02/2026

Your client's TPD claim has been delayed — again. No answers at 8 months. No answers at 12. Meanwhile, they're burning through savings, their mental health is declining, and your relationship is taking the hit.

There's a better path. We help financial planners resolve stuck and declined TPD claims with a clear, proven strategy.

Call 07 3187 6112 or visit tpdclaimsupport.com.au

https://youtu.be/eweGSpM-rVU

Is your TPD claim delayed? Has your TPD claim been declined? Get expert help for your delayed TPD claim or declined TPD claim in Australia. This video by TPD...

05/02/2026

🚫 Why do we see that in 92 % of the time your TPD Claim submission is delayed or declined* sometimes by up to 12- 18 months. **
And what can you do about it for you personally or your client?

In 3 simple minutes, find out:

https://youtu.be/cgPLfi9J5pY?si=4zgFzMZzHKrwTf2J

So why are there so many TPD claims going pear-shaped… taking 12 – 18 months to get any traction?

❌ Do not “Submit and Hope” with your TPD Claims

❌DO not submit without a clear strategy, and more importantly, have you clarified eligibility

❌Have you confirmed the Medical Evidence supports the TPD Permanency test (not just can't work)

❌ Understand the Rule of 63^ and look at implementing a "Claims Fact Find" to capture all eligibility and claims submission requirements

TPD Claim Support puts in an enormous amount of hours and research at the start of assessing a claim to avoid unwanted prolonged delays. 🤓

We don't just ''submit'' without ticking several boxes first... are you aware of the "Rule of 63"?

For every error or omission adds between 48 – 63 days delay.
If you have 5 errors that’s potentially 315 Days Delays.
At TPD Claim Support, we spend between 10-25 hours researching and collating all evidence prior to submitting.
Identifying any Red Flags at the start and addressing them can save you these 315-day delays.



*ASIC Rep498 47% of all disputes about claims are related to evidence & delays

**TPDCS statistics on all files that have rec'd previously submitted and assessed why there are such lengthy delays - the causes from lack of systems and processes to capture key requirements

^Rule of 63 is based on Research conducted by TPD Claims Support on the length of delays based on errors or omissions in submitting TPD Claims.

Discover the Rule of 63 – the hidden reason why most TPD (Total and Permanent Disability) insurance claims in Australia take over a year to get paid, and how...

29/01/2026

Who is TPD Claim Support, and how are they getting such great results for their clients in 1 - 4 months when submitting TPD Claims

Meet the TPD Claim Support Team: we have a combined 75+ Years Experience, with 3 Senior Claims Managers, lodged over 1000+ Claims, and have designed and implemented an 11 Step Process that's compelling to speed up your claim

✅ Want to deliver a far more robust claims solution?

✅ Want to avoid those costly "delays & declines."

✅ Supporting referrals from financial planners and all Professionals whose clients need outcomes quickly

✅ Simply don't have the time or skill to submit and gain success on your TPD Claims, or perhaps you've had a decline and don't know where to go

✅ Simply need a professional team to get you or your client’s claim paid
quickly with a proven system & process you can access with a No-Win No-Fee basis at significantly less cost than the legal profession

📞0417 422 062 🌐www.tpdclaimsupport.com.au




https://youtu.be/hTK9qmMVXu8?si=06oo4hRVFREiQEMw

Welcome to TPD Claim Support. If you're researching who we are, what we do, and whether we can help with your Total and Permanent Disability (TPD) insurance ...

19/04/2025

🐰 Don't eat too much chocolate! 🍫