Parcel Protect

Parcel Protect Parcel Protect combines delivery insurance with end-to-end claims management to safeguard against lost, damaged or stolen parcels 📦

29/05/2026

One very expensive parcel stolen. Another one crushed 😩 Would you be annoyed?

22/05/2026

New phone. Shattered screen. Three week wait for a replacement 😩 Who's got time for that?

15/05/2026

When a delivery issue actually led to a positive review... 👀🐶 If things go wrong with your deliveries, how you respond can make all the difference.

08/05/2026

If your parcel got lost in the mail, what would the shop need to do to keep your business?

Big few days at Retail Fest! 🙌📦 It was great catching up with merchants and the ecommerce community on the Gold Coast a...
08/05/2026

Big few days at Retail Fest! 🙌📦

It was great catching up with merchants and the ecommerce community on the Gold Coast and chatting all things customer experience, delivery challenges and post-purchase.

We also loved seeing Jason jump on stage for a great panel session during the event 👏

Thanks to everyone who stopped by to chat with the Parcel Protect team over the past few days 👋 Retail Global

Great conversation at Retail Fest this afternoon 👏Jason Kibsgaard joined Parcel Protect customers Lillie Holcombe from H...
06/05/2026

Great conversation at Retail Fest this afternoon 👏

Jason Kibsgaard joined Parcel Protect customers Lillie Holcombe from HARRY AND KIT and Yasna Mostofi from Sunshine Curls for a panel on Navigating the Moment After: Managing the Post-Purchase Experience.

They covered everything from customer expectations and delivery challenges to building loyalty after checkout. All topics that are front of mind for ecommerce retailers right now.

Big thanks to Lillie and Yasna for sharing their insights with the Retail Fest crowd 👋 Retail Global

The Parcel Protect team is out in full force at Retail Fest on the Gold Coast! 🙌📦We’ve loved catching up with so many pe...
06/05/2026

The Parcel Protect team is out in full force at Retail Fest on the Gold Coast! 🙌📦

We’ve loved catching up with so many people from the ecommerce community already and chatting all things delivery insurance, parcel protection and customer experience.

Bert, Jason, Mark, Leonie, Mackenzie, Maddy and Farah are all on the ground across the event, so if you spot us, come say hi 👋

More to come over the next couple of days! Retail Global

01/05/2026

Would you ever order from them again?...

We’re heading to the Gold Coast next week for Retail Global's Retail Fest!We’re a Silver Sponsor and we’re looking forwa...
28/04/2026

We’re heading to the Gold Coast next week for Retail Global's Retail Fest!

We’re a Silver Sponsor and we’re looking forward to spending a few days connecting with ecommerce and retail leaders, sharing ideas, and chatting about how retailers can better support the post-purchase experience 📦

Come see us at the Parcel Protect stand and say hello to our team: Jason, Bert, Mark, Leonie, Mackenzie, Maddy and Farah.

We’ll also be joining the Retail Fest program for our fireside chat, Navigating the Moment After: Managing the Post-Purchase Experience, hosted by Jason with special guests Lil from HARRY AND KIT and Yasna from Sunshine Curls.

See you there! 👋

16/04/2026

Parcel theft is on the rise in Australia, and as highlighted in this 9 News report, between 20–35% of people have been impacted by a stolen delivery. This is something we’re seeing more and more…

For customers, it’s frustrating and disappointing when something you’ve been waiting for doesn’t arrive. For retailers, it often means stepping in to sort it out, from replacements and refunds to keeping that customer relationship intact.

We can’t stop parcels being stolen, but we can help make what happens next a whole lot easier. With the right delivery protection in place, issues can be resolved more quickly through a simple claims process, without the usual hassle.

Parcel Protect and NTI are proud to partner with the Australian WPGA Championship, taking place from 19–22 March as part...
19/03/2026

Parcel Protect and NTI are proud to partner with the Australian WPGA Championship, taking place from 19–22 March as part of the vibrant Festival of Golf at Sanctuary Cove, Gold Coast 🏌️

Read more ➡️ https://bit.ly/4uHsEIU

Address

36/300 George Street
Brisbane, QLD
4000

Telephone

+61732929800

Website

Alerts

Be the first to know and let us send you an email when Parcel Protect posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category