Budget Direct

27/05/2025

Our claims teams are ready to assist customers impacted by the recent weather events. It’s likely to be a busy time but be assured we are here to help. For emergency support contact SES on 132 500.
If you need to lodge a claim, the fastest way is via our 24/7 Online Claims system found here: https://bit.ly/3RTNNhs
You can also claim by calling us on 13 30 26. Stay Safe.

07/03/2025

Budget Direct customers impacted by Cyclone Alfred. If you need to lodge a claim, the fastest way is via our 24/7 Online Claims system found here: https://bdins.co/claim
You can also claim by calling us on 13 30 26.
One way you can help us and your fellow customers, is in regard to Food Spoilage Claims. During events like this, where many people lose power over an extended period, our phone wait times can get extended, with these small but important claims. It would be a great help if you just have a Food Spoilage Claim, to lodge that claim online, to allow us to process it as quickly as possible. Go here: https://bdins.co/claim to get started
If time permits, we also recommend reading our guide, found here: https://bdins.co/guide on what to do if you are impacted by Cyclone Alfred.

06/03/2025

As Cyclone Alfred approaches our claims teams are ready to assist impacted customers. We have also put in place additional resources to help with our response. It’s likely to be a busy time but be assured we are here to help. For emergency support with rising flood waters or roof damage, contact SES on 132 500.
If you need to lodge a claim, the fastest way is via our 24/7 Online Claims system found here: https://bit.ly/3RTNNhs
You can also claim by calling us on 13 30 26. Stay Safe.

02/02/2025

Budget Direct is on standby to support customers impacted by the intense rainfall and flooding in North and Far North Queensland. ​The tropical low is causing heavy, locally intense rainfall that is expected to continue over coming days.

The link below is a good place to start when lodging a claim online or on the phone.

Need to lodge a Budget Direct Insurance claim? We're here to help. Find out how to make an Insurance claim here.

24/04/2024

CONGRATULATIONS to Michael from Port Macquarie, who was the winner in our Motorcycle Insurance Competition! Michael has won a brand-new Triumph Speed Triple 1200 RS Motorcycle worth over $29,000!
We still have one more Triumph to give away!~ Find out how to enter the draw. ~T&Cs Apply. https://bdins.co/TriumphCompetition

07/02/2024

Check out this video to delve into highlights of the latest Budget Direct Community T20 Cup season. At Budget Direct, we're thrilled to continue our support for this tournament in WA, now in its third consecutive year. Congratulations to all participants for their outstanding contributions to yet another fantastic season!

27/12/2023

With the current weather events affecting our customers, we want you to know we are here to help. If you need to lodge a claim, the fastest way is via our 24/7 Online Claims system found at https://bit.ly/3RTNNhs. You can also claim by calling us on 1300 139 591.

14/12/2023

⏰ Final days! Don't forget to get your entry in! There are over $20,000 prizes to be won~ in our Advent Calendar promotion. Keep entering each day for your chance to win.~ 🎄 Hurry, ends 24 Dec. Existing customers only. ~T&C's apply 🎅
https://bdins.co/xmas

05/12/2023

🎉 Countdown to joy! There are over $20,000 prizes to be won~ from 1-24 Dec in our Advent Calendar promotion. Each day a new prize door will be revealed, so be sure to check back each day and enter for your chance to win that day's prize.~ 🎁 Existing customers only. ~T&C's apply.
https://bdins.co/xmas

01/12/2023

🎁 Unwrap the excitement: Day 1 of Budget Direct's Advent Calendar promotion is now open! Over $20,000 prizes to be won~ from 1-24 Dec. Each day a new prize door will be revealed, so keep entering each day for your chance to win.~ 🌟 Existing customers only. ~T&C's apply.
https://bdins.co/xmas

30/10/2023

🏆🌅 Join the Auto & General Team... The company behind award-winning insurer Budget Direct! ✨🌟
Work for Auto & General and live your best life on the Sunshine Coast! We’re the company behind award-winning insurance brands like Budget Direct. We’re currently hiring for a number of frontline contact centre roles. Competitive base salary and an incentive scheme on top!
For you: Local office, national team, career opportunities, insurance discounts, training & development, annual ‘ME’ leave day, Volunteer days and so much more.
Bring your ability to have a great conversation and help us solve insurance for everyday Aussies. Apply Today!
🕰️ Both full-time and part-time roles are available. Apply anytime - we're always on the lookout for fresh talent!
🔗 Interested? Click the link:
https://www.seek.com.au/job/71085647
Questions? recruitment+[email protected].

We are looking for customer service experts to deliver a high-quality customer experience by managing the customer journey end to end.