01/03/2022
Emergency support for eligible St.George customers
Supporting your business and clients is a key priority for us. The flooding taking place in South-East Queensland and New South Wales may be devastating for you. Our thoughts are with everyone impacted.
The following information is provided to keep you up to date with our latest emergency financial assistance for eligible customers and businesses impacted by ongoing floods across Australia.
Emergency support for eligible St.George customers:
• Affected customers with home loans may apply to defer repayments for up to three months.
• Affected credit card customers may apply to defer repayments to their card for up to 90 days.
• Affected customers wishing to purchase replacement goods may apply for a personal loan at a discounted interest rate with no establishment fee.
• Affected customers wishing to withdraw term deposits may be eligible for waived interest rate adjustments.
• Affected customers experiencing hardship may also be offered a halt on all interest accrual on unsecured credit products for a period of up to three months.
• Affected customers with business loans may apply to defer repayments for up to three months.
• Affected businesses with existing loans can request loan restructuring without incurring the usual bank establishment fees.
• Affected business customers with merchant facilities are eligible to receive assistance, including monthly terminal access fee waivers for up to three months.
To access financial assistance:
• St.George consumer customers can review and apply online or call St.George Assist on 1800 629 795.
• Business customers who need support can contact their Relationship Manager or call St.George Assist on 1800 629 795.