Convergent networks supporting voice, video and data are a standard in today’s competitive business world and customers are looking for smarter systems to manage multi-layered networks. Telephone infrastructure is the lifeline of all business. When properly utilized, it can provide deep visibility to the behavior, productivity and efficiency of your resources and customers. It would cost you mone
y, time and business when utilized inefficiently. Imperium helps you to connect your business to your telecommunication resources and enable faster, easier and smarter working environment. Imperium enables you to control your voice communication and gives visibility into your IP based telephone system, helping to reduce/ control communication costs, improve productivity and grow business. Leverage the Potential of your Telephone Systems with Imperium!
• Reduce and Cost on telephony
• Improves your Employee productivity
• Maximize ROI
Telephone usage cost are one of the largest recurring expenses for any organizations and always the one with the least control, Imperium can provide valuable information on how this expensive resources being used or misused. Imperium Call Control gives visibility into your Telephone system, Boost Productivity and Monitor Telecom usage across multi location. With a browser based interface and centralized data management Imperium will give visibility into the entire telecom network no matter how many telecom switches it includes, how many locations it serves, and how much call volume it carries. Key Product Features:
• 100% Web based application – provides full functionality through a web browser
• Scalable system architecture - supports unlimited users and extensions
• Comprehensive Phone calls Tracking and Reporting
• Detailed Analysis and breakdown of phone bills by departments
• Flexible and ready to be customized upon request
• Multi Tariff, Multi Users, Multi site and Multi-Platform support
• Powerful and Flexible Reporting engine
• Automatic report scheduler through email.
• Email alerts on priority (long duration calls, black listed & emergency numbers)
• SMDR/CDR/Database Failure Alerts
• Supports Microsoft SQL database and enhanced by NET technology
• Native integration with any Avaya and Cisco Platform
• Based on open standard SIP-H323 VoIP protocols
• Monitor calling activity with interactive dashboards
• Web based Business Intelligence Dashboard with real time indicators & alerts
Key Benefits::
• Significant Telecommunications Cost Reduction
• Increased Operational Efficiency and Effectiveness.
• Business Cost Alignment and Visibility, Enables planning, auditing, and reconciliation of communication budgets
• Increased Insight and Leverage, Provides a unified view of network costs and traffic
• Efficient use of trunks, Prevents fraud and network misuse
• Optimizes communication resources
• Measure productivity of call center teams and individuals, More Accountability due to Divisional Cost Allocation
