Mulonga Water Supply and Sanitation Company Ltd

28/05/2026

MWSC Reinforces Commitment to Ethical and Transparent Service Delivery

The Mulonga Water Supply and Sanitation Company (MWSC) Integrity Committee recently undertook a benchmarking visit to Solwezi Municipal Council as part of the Company’s continued commitment to promoting ethics, integrity, accountability, and professionalism in the workplace.
The visit provided an opportunity for the Committee to learn and share best practices on ethics promotion, corruption prevention, policy compliance, and strengthening institutional governance systems.
As part of its mandate, the MWSC Integrity Committee conducts staff sensitization programmes on ethics and anti-corruption, while also collaborating with the Anti-Corruption Commission (ACC) on education, prevention, and enforcement initiatives aimed at strengthening ethical conduct within the institution.
The Committee also supports the implementation and adherence to key policies and procedures, including the Whistleblower Policy, Procurement Guidelines, Disciplinary and Grievance Procedures, and the Customer Charter.
MWSC recognizes that high performance, customer satisfaction, and sustainable service improvement can only thrive in an ethical work environment that prioritizes transparency, fairness, accountability, and adherence to established policies and procedures.
The Company remains committed to continuous learning and the promotion of a culture of integrity that supports transparent and accountable service delivery to the communities we serve.

28/05/2026

Rampant vandalism and theft of water and sanitation infrastructure continue to compromise service delivery to our communities.
Water and sanitation facilities are installed at a huge cost to improve lives and support public health. Unfortunately, acts of vandalism and theft deny communities access to these essential services due to the actions of a few selfish individuals.
Protecting water and sanitation infrastructure is everyone’s responsibility. Be part of the solution by safeguarding public installations and reporting any suspicious activities in your area.
Together, we can protect vital infrastructure and ensure reliable service delivery for all.

27/05/2026

Paying for water is everyone’s responsibility. Every household is encouraged to pay for water and sanitation services on time to support sustainable service delivery, system improvements, and reliable access to clean and safe water for all.

Make your payment conveniently using the USSD Code *2012 # anytime, anywhere.

25/05/2026

Today, we join the African continent in celebrating African Freedom Day. We honour the sacrifices of our forefathers and reaffirm our commitment to sustaining the freedom we enjoy through equitable access to safe water and sanitation services, responsible environmental management, and building resilient communities for future generations.

14/05/2026

Kakoso Residents Rally Behind New Water Network Project

Mulonga Water Supply and Sanitation Company Limited (MWSC) has engaged residents of Kakoso Township in Chililabombwe ahead of the commissioning of a new water network aimed at improving water supply in the area. The engagement sought to sensitize the community on the importance of the project and encourage cooperation in ensuring its success.
Area Councillor Justine Maluba welcomed the development, describing it as a major step towards improving access to clean and reliable water services for residents. He further urged members of the community to take ownership of the infrastructure by protecting it from theft and vandalism in order to guarantee continued service delivery and long term sustainability of the project.

08/05/2026

03/05/2026

World Press Freedom Day 2026.

“Shaping a Future at Peace: Promoting Press Freedom for Human Rights, Development, and Security”

01/05/2026

it's workers Day

28/04/2026

28/04/2026

Mulonga Scoops Top Honours at NWASCO Awards!
Mulonga Water Supply and Sanitation Company (MWSC) has been named the Best Performing Commercial Utility at the National Water Supply and Sanitation Council (NWASCO) Awards, held alongside the 2025 Sanitation Sector Report launch.
In addition, Managing Director Eng. Ndilakulampa Hamalambo was recognized as the Best Performing Chief Executive Officer among Zambia’s eleven commercial water utilities, underscoring strong leadership and a steadfast commitment to service excellence.
The Company also received recognition for Best Sanitation Service Coverage, and was awarded a prize of K50,000 worth of pipes to support continued infrastructure development and improved service delivery.
These achievements mark a significant milestone for Mulonga Water, which was ranked third overall in the previous year’s NWASCO awards, demonstrating remarkable progress and sustained performance improvement within the sector.
Mulonga Water Supply and Sanitation Company provides water supply and sanitation services in Chingola, Chililabombwe and Mufulira, serving both urban and peri-urban communities.
The recognition reflects the Company’s ongoing dedication to delivering safe, reliable, and sustainable water and sanitation services to the communities it serves.
MWSC still recognises that there are a lot of areas that need improvement in its service areas. The Company will therefore continue to put a lot of efforts to make the water reach those areas that still have water challenges and those that experience sanitation challenges.
These awards therefore do not reflect perfection in service delivery but recognises the strong foundations that the Company is putting in place to solve the water and sanitation problems in the three towns the Company is servicing.
This year, as the Company commissions fully its flagship projects, Customers will see more and more service improvements.
Mulonga thanks its esteemed Customers for the support and understanding while we keep working to improve the services...bright days almost here.

19/11/2025

WORLD TOILET DAY COMMEMORATION –
Theme: Sanitation in a Changing World

Mulonga Water Supply and Sanitation today joined the global community in commemorating World Toilet Day at Musenga School in Chingola. The event was graced by the Guest of Honour, His Worship the Mayor of Chingola, Mr. Johnson Kang’ombe, who highlighted that good sanitation and hygiene are key to preventing diseases such as cholera—especially during this critical season.

Speaking on behalf of Mulonga water, Director Finance, Mr Sila Siame, underscored that proper sanitation is not just a service, but a cornerstone of national development, public health, human dignity, and environmental protection. Significant progress has been made with Government support, including the construction of VIP toilets across Chililabombwe, Chingola, and Mufulira, as well as ongoing CDF-funded projects to build flushable toilets in schools. These facilities are designed to protect underground water from contamination and improve long-term community health.

The community was urged to refrain from practices that damage sanitation infrastructure, such as throwing foreign materials into sewer manholes. Poor solid waste disposal and encroachment on sewer lines remain major causes of blockages—leading to flooding, system failures, and increased health risks like cholera outbreaks.

Mulonga Water reaffirmed its commitment to working with all stakeholders to promote environmental protection and ensure wider access to safe, reliable sanitation. The Mayor also emphasized that access to clean and safe water is a fundamental human right, announcing plans to extend sanitation services even further, including the construction of toilets in all Chingola cemeteries.

Together, we can build healthier, cleaner, and more resilient communities.