Helsb 2025/2026 Process,apply & appeal

25/04/2026

25/04/2026

Meet our ever jovial Manager - Customer Services, Mrs. Edith Samboko. With her warm personality and unwavering commitment, she ensures that every query across our platforms is handled promptly, professionally, and with care. Her dedication to delivering excellent customer service plays a vital role in strengthening our relationship with the public and enhancing the HELSB experience.
This Women’s Month, we proudly celebrate Mrs. Samboko for her outstanding service, resilience, and the positive energy she brings to the team every day. Your hard work and passion do not go unnoticed—thank you for making a difference!

25/04/2026

Meet Mrs. Chiluba Hamusunse, Manager Human Capital and Administration. A pillar of strength behind the organization’s people strategy, she plays a vital role in shaping a productive, supportive, and high-performing work environment. From overseeing recruitment and talent development to ensuring staff welfare, compliance, and administrative excellence, her work keeps the institution running smoothly.
Her commitment to nurturing talent, promoting staff well-being, and fostering a positive workplace culture has made a lasting impact across the organization. Through her leadership, employees are empowered, supported, and motivated to perform at their best.
This Women’s Month, we proudly celebrate you for your dedication, professionalism, and the invaluable contribution you continue to make in driving both people and organizational success.

25/04/2026

Meet our Corporate Affairs Manager, Ms. Chiselwa Kawanda. Over the years, she has played a pivotal role in keeping the public informed through various media platforms, ensuring that stakeholders remain up to date on HELSB services and initiatives.
Her unwavering dedication to clear, timely, and impactful communication has greatly enhanced client engagement and awareness. As we close Women’s Month, we proudly celebrate her exceptional contributions and continued commitment to keeping our clients informed and empowered.

25/04/2026

Take time and listen in to the discussion on "the wider impact of geo political shifts and events in Higher Education" HELSB Chief Executive Officer Dr John Machayi was part of the discussants as AAHEFA President.
https://www.timeshighered-events.com/africa-universities-summit-2026/agenda/session/1773764

25/04/2026

You don’t have to wait to be caught. 👀
If it’s been a year since you exited university, it’s your responsibility to start paying back your HELSB loan. Hiding won’t help.

Do the responsible thing. Clear your loan now and get a 20% discount when you pay in full.
This is a limited time offer — don’t miss out.
📞 Call HELSB’s Collections Team today on 0770 901243 or
📧 Email [email protected] to find out your balance.
Be debt free. Be certified. Be proud.

25/04/2026