OUR BUSINESS SUMMARY:
• • A GUEST SERVICE SKILLS DEVELOPMENT and TRAINING COMPANY CREATED TO DRAW CONNECTIONS BETWEEN ORGANIZATIONAL GOALS AND STAFF INDIVIDUAL STRENGTH & CURRENT JOB REQUIREMENTS FOR IMPROVING THE BUSINESS PERFORMANCE OF DELUXE, STANDARD and ECONOMY HOTELS, PENSION HOUSES, RESIDENTIAL SUITES, MOTELS, RESORTS of DOUBLE "A" OR TRIPLE "A" CATEGORIES, SPECIALTY & THEMED RESTAURANTS,
HIGH-END BARS and ALLIED LEARNING INSTITUTIONS.
• • A HOSPITALITY MANAGEMENT COACHING WHO GUIDE OWNERS, THEIR LEADERS & SUPERVISORS TO HOSPITALITY BUSINESS and CAREER GROWTH. • • A GUEST SERVICE and GUEST SERVICE-DRIVEN COMPANY• •
EXECUTIVE SUMMARY:
Guestlinks Hospitality Service Skills Training and Management Coaching will provide top-quality professional Hospitality Training Development and Management Coaching Services. Guestlinks Hospitality Training & Management Coaching started its operations in May 1999. The company was set up mainly to provide Customized Hospitality Service Skills Trainings and Management Coaching in Cebu. Given its inherent advantage of lower cost plus effective and result oriented implementations as compared to other Consultancy Services, Guestlinks Hospitality Service Skills Training became very popular among popular Hotels, Resorts and Specialty restaurants in the Philippines, thus helping Guestlinks grow its initial base to approximately 40 corporations today. Current & past clients includes, the Eskaya Beach Resort & SPA, a high-end resort in the country, the KASAI Village Resort, an exclusive Dive Resort in Moalboal, the Mooon Café, a Mexican-inspired restaurant, one of the popular & fastest growing restaurant chains in the Visayas & Mindanao areas, the Pino Filipino Restaurant, a landmark in Filipino Cuisine and the You.U Restobar, the only "Eatertainment" Outlet in Cebu and the country's Pride, Village River Cruises & Floating Restaurant of Loboc, Bohol
During the early years of the business, Guestlinks’ also started developing its own Hospitality Service Skills Training Systems for the Hospitality Departments of Restaurant, Beverage & Bar, Front Office, Housekeeping and Kitchen and Productions. Guestlinks Trainings certificate holders are at least 4,000 graduates working around the country and still growing. To further address the needs of its Hospitality Business customers, Guestlinks diversified its services & product line from skills trainings to Hospitality Management Coaching & Logistics providing Training Software as part of its service packages. Now its outsourcing services, the Hospitality Business Solutions includes Accounting, Payroll and Point of Sale software to a whole list of products and services for SMBs such as Timekeeping, Payroll, Access Control & Surveillance, PCs, Servers, Office Supplies, Human Resources Information, Customer Relation Management Training & Implementation and OUTSOURCING to fully develop its clients hospitality business edge. Guestlinks services today spans in many areas in the Visayas and Mindanao, in Cebu, Bohol, Dumaguete, Tacloban & Ormoc of Leyte, IloIlo, Aklan, Dipolog, Ozamis, Butuan, Cagayan de Oro and Davao. All its products, services and outsource resources are geared towards reaching the Hospitality Business corporate vision. OTHER SERVICES OFFERED
• Hospitality STAFF SKILLS & DEVELOPMENT TRAINING Facilitation for BAR, RESTAURANT, HOUSEKEEPING, FRONT OFFICE, KITCHEN and Production • Budget Administration • Strategic Marketing; Positioning • Human Resources Management • Team Building & Empowerment • Group and Banquet Catering Management • Holistic Lodging Industry Troubleshooting • Industry - Government Networking •Food & Beverage/Catering Management • Inventory Management and Control • Housekeeping & Front Office Operations • Market Research & Analysis • Conceptualizing & Designs •
FOR COMPANY PROFILE and GUEST SERVICE SKILLS DEVELOPMENT Programs
CONTACT Lorenzo A. Osorno, Jr. in Cebu, Philippines
Mobile Phone: 0935-7570704
E-Mail: [email protected]
Guestlinks Training for STRONGER Hospitality WORKFORCE!!!
