Extend Shopper Operations

Extend Shopper Operations AI-powered Shopper Operations across delivery, returns, exchanges, and product protection.

Automation can help reduce the operational costs of manual retail fraud detection while improving the customer experienc...
03/20/2025

Automation can help reduce the operational costs of manual retail fraud detection while improving the customer experience. Here’s how.
https://ow.ly/Hpvj50UV5Fa

Learn how automated ecommerce fraud detection can offset labor costs, reduce chargebacks, and safeguard profit margins.

Tracking the success of your customer support program is often an ongoing challenge, especially if you rely on manual sy...
03/17/2025

Tracking the success of your customer support program is often an ongoing challenge, especially if you rely on manual systems and workflows. Take a look at the benefits of customer self-service and how to get started in this short article.

https://ow.ly/Fw6K50UZQey

Learn how to optimize customer self-service tools and metrics to retain Gen Z and millennial shoppers.

Return fraudsters often use multiple accounts and fake identities in their schemes. So how can you spot them and stop re...
03/11/2025

Return fraudsters often use multiple accounts and fake identities in their schemes. So how can you spot them and stop return fraud in its tracks (without pulling your hair out)? It comes down to a combination of data and AI.
https://ow.ly/tJHy50UHSOE

Learn how to identify and prevent return fraud in ecommerce. Discover common scams, risk mitigation techniques, and tools to protect profits and customer trust.

Handling all shipping issues internally can drain resources that could otherwise be devoted to marketing, events, new pr...
03/04/2025

Handling all shipping issues internally can drain resources that could otherwise be devoted to marketing, events, new product development, or something else. Take control of your customer experience with the solutions included in this article.
https://ow.ly/R5x550UUaUL

Learn how to address common shipping issues like delays, high costs, and damaged packages while enhancing customer satisfaction and protecting your bottom line.

There are numerous benefits of customer self-service, including customer convenience and more time for agents to focus o...
02/27/2025

There are numerous benefits of customer self-service, including customer convenience and more time for agents to focus on other important tasks. Here’s what else you need to know about upleveling your support technology.

https://ow.ly/OT5y50UZQaZ

Learn how to optimize customer self-service tools and metrics to retain Gen Z and millennial shoppers.

Between chargebacks, shipping fees, and everything in between, the costs of manual fraud detection quickly add up. But h...
02/25/2025

Between chargebacks, shipping fees, and everything in between, the costs of manual fraud detection quickly add up. But how much does it actually cost merchants?
https://ow.ly/oGio50UV5AL

Learn how automated ecommerce fraud detection can offset labor costs, reduce chargebacks, and safeguard profit margins.

From supply chain disruptions to higher expectations regarding customer service, these are the shipping-related issues y...
02/19/2025

From supply chain disruptions to higher expectations regarding customer service, these are the shipping-related issues you need to tackle in order to grow your business.
https://ow.ly/f16E50UUaPp

Learn how to address common shipping issues like delays, high costs, and damaged packages while enhancing customer satisfaction and protecting your bottom line.

If you haven’t updated your customer service technology to include a self-service offering, you might be at risk of losi...
02/18/2025

If you haven’t updated your customer service technology to include a self-service offering, you might be at risk of losing a huge chunk of your customers.

According to Gartner, “38% of Gen Z and millennial customers say they are likely to give up on a customer service issue if they can’t resolve it in self-service.” If you haven’t already, now’s the time to make your ecommerce stack more self-service friendly so your customers will want to come back.

https://ow.ly/Y03h50UZQ0Z

Learn how to optimize customer self-service tools and metrics to retain Gen Z and millennial shoppers.

Ecommerce fraud is on the rise. And for many merchants who already have slim profit margins, fraud compounds the impacts...
02/13/2025

Ecommerce fraud is on the rise. And for many merchants who already have slim profit margins, fraud compounds the impacts of higher shipping, customer acquisition, and advertising costs. But there’s action you can take to catch and stop fraud.
https://ow.ly/Ku9650UV5sg

Learn how automated ecommerce fraud detection can offset labor costs, reduce chargebacks, and safeguard profit margins.

From wardrobing and bricking to fake tracking ID (FTID) and empty box fraud, bad actors are finding creative ways to com...
02/10/2025

From wardrobing and bricking to fake tracking ID (FTID) and empty box fraud, bad actors are finding creative ways to commit return fraud and steal from merchants. Fortunately, you have options to safeguard your customer experience and deflect fraud.
https://ow.ly/CaOu50UHSHG

Learn how to identify and prevent return fraud in ecommerce. Discover common scams, risk mitigation techniques, and tools to protect profits and customer trust.

It’s possible to maintain control over the customer experience — despite common shipping-related setbacks.https://ow.ly/...
02/06/2025

It’s possible to maintain control over the customer experience — despite common shipping-related setbacks.
https://ow.ly/aZSh50UUaJi

Learn how to address common shipping issues like delays, high costs, and damaged packages while enhancing customer satisfaction and protecting your bottom line.

Lost revenue isn’t the only threat merchants face when it comes to return fraud. Another major challenge is how to disco...
01/21/2025

Lost revenue isn’t the only threat merchants face when it comes to return fraud. Another major challenge is how to discourage fraud without handicapping the post-purchase customer experience. Learn how in this article.
https://ow.ly/3aln50UHSu5

Learn how to identify and prevent return fraud in ecommerce. Discover common scams, risk mitigation techniques, and tools to protect profits and customer trust.

Address

San Francisco, CA

Telephone

+18772487707

Website

Alerts

Be the first to know and let us send you an email when Extend Shopper Operations posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Extend Shopper Operations:

Shortcuts

Share