PI CORE Support Team

04/15/2025

The Pi Ad Network finished its pilot, and developers can apply to join the Pi Ad Network now! The premise of selection is to be listed in the Mainnet Ecosystem Interface and compliant with developer ecosystem guidelines. This platform-level utility transforms the collective attention of Pi’s millions of Engaged Pioneers into a tangible and sustainable mechanism for supporting the Pi Apps and the ecosystem.

Learn more about the Ad Network and how to apply:

Last year, we introduced the vision and initial pilot for the Pi Ad Network—where advertisers use Pi to place ads in the Pi ecosystem and Pi Apps—which was initially released in a pilot launch to 5 community apps and was iterated along with these developers in the pilot. The Ad Network is the fi...

03/19/2025

Pi Network has released two-factor authentication (2FA) for wallet confirmation that requires some Pioneers to complete 2FA using a trusted email before their Pi is successfully migrated to the Mainnet blockchain.
minepi.com/blog/two-facto…
This secures and confirms Pioneers’ Pi Wallets, supporting the security of Pioneers’ accounts and their Pi.

Certain Pioneers who migrated their Pi to Mainnet over the last few weeks—but are still within the 14 day pending period—will also need to complete 2FA; otherwise, their Pi will be securely returned to their mining app. After the completion of the 2FA, their same balance will get migrated again.

Read the full announcement on our main page to learn more

03/09/2025

🚨 Attention Pioneers! 🚨

Heads up as we approach the second migration! To ensure a smooth transition and prevent any lock-ups during the process, we’ve updated a key setting.

🔧 Action Needed: Unmark the specific setting in your system prior to starting the second migration. This will help avoid any potential issues with your Pi freezing up during the update.

We recommend taking a moment to double-check and make sure this setting is properly adjusted. If you're unsure how to do it, please reach out, and we’ll guide you through it!

Stay tuned for more updates and thank you for being a part of this journey. 💡

03/06/2025

With Nicolas Kokkalis – I just got recognized as one of their top fans! 🎉 It’s essential to support pioneers at every stage of the Know Your Customer (KYC) process, particularly those who may be feeling stuck or confused. At different levels of KYC—whether identity verification, document submission, or compliance checks—users can face challenges that delay or hinder progress. By offering personalized guidance, detailed FAQs, and proactive customer support, we can ensure a smoother journey for these individuals.

For beginners, providing clear instructions, step-by-step walkthroughs, or video tutorials can ease their way through document uploads and verification. For those stuck at more advanced stages, offering one-on-one assistance or live chat with experts can help clarify any issues related to the verification process. It’s important to reassure users that they’re not alone in navigating these complexities. Prioritizing user support at each level of KYC will create a seamless experience, foster trust, and ultimately ensure the successful onboarding of pioneers at all stages.

03/06/2025

With La Librairie 3.0 – I just got recognized as one of their top fans! 🎉

02/27/2025

Just helped a client navigate some issues with their PI Wallet today! It’s always rewarding to provide a little guidance and see them get back on track. If you’re ever stuck or need help with your Account, don’t hesitate to reach out Pioneers – happy to assist! 💡🔑

02/27/2025

Collaboration is key to achieving success in any endeavor. When diverse minds come together, they bring unique perspectives and skills that lead to innovative solutions.

As always, Pioneers, developers, and businesses are invited to collaborate actively, driving innovation and to ensure that Pi Network remains a sustainable, distributed and robust community. How are you contributing to Pi Network now that Open Network has launched?

02/26/2025

Thrilled to have helped my client recover their wallet! 🏆 Your trust and patience made all the difference, and I'm so happy we were able to get everything back on track. It’s moments like these that remind me why I love what I do. Cheers to success and teamwork! 🙌

02/22/2025

Open Network has unlocked Pi’s thriving ecosystem, innovative applications, and extensive peer-to-peer network for integration with the broader blockchain world. Open Network is key to Pi’s mission—to create an inclusive, utility-driven, and widely adopted cryptocurrency that is accessible to anyone. Learn more https://minepi.com/blog/open-network/

02/21/2025

Pi Core Support is here to help you all Pioneers on any problems you’re facing regarding Pi Core . Thanks

02/20/2025

Open Network has officially launched, marking a groundbreaking moment for all Pioneers! With external connectivity now enabled, Pioneers can engage in transactions beyond the Pi ecosystem, connect with KYB-verified businesses, and access new integrations like centralized exchanges.

Want to explore all the new possibilities? Go to the Pi mining app home screen to watch a video from Pi Network founder, Chengdiao Fan, and read the official announcement. Discover how Open Network unlocks a new era for Pi and how you can be part of it!

02/19/2025

Get ready to celebrate Moderator Appreciation Day – every first Friday of February (Feb 7)! Go to the Pi mining app home screen to share gratitude and stories about how moderators have helped you in the past. Mention specific mods if you can or offer a general shoutout. These messages will be compiled in a special tribute video for this year’s Moderator Appreciation Day. Let’s honor the incredible impact of our mods!