Eastern CT Savings Bank

09/29/2025

Important update: This page will be deactivated on 9/30.

Not following our Ascend Bank page? You're missing out! Be sure to follow us at Ascend Bank to continue to stay up-to-date on all bank happenings and announcements. We’re excited to connect with you!

09/26/2025

Important update: This page will be deactivated on 9/30.

Looking for us? We’ve relocated to our Ascend Bank page. Follow us today to stay on top of the latest bank and community happenings. We’re excited to connect with you!

09/15/2025

We’re proud to share that Jeffrey Swenson, 1st VP, Business Banking Officer, has been named a 2025 New Leader in Banking by the Connecticut Bankers Association.

This prestigious award is given to a select few CT bankers who make a real impact within their organization, demonstrating exceptional banking skill and setting an example as a strong, supportive leader. Jeff’s achievements also extend to graduating from the CBA’s CT School of Finance & Management earlier this year.

Ascend Bank congratulates Jeff, as well as all the other CBA New Leaders chosen across Connecticut!

09/12/2025

We're proud to sponsor great local events like these, and to support our community & business partners. Hope to see you all there!

We are so grateful for our community partners who help make events like Celebrate Plainfield Day possible. Join us Saturday from 10am-3pm at Lion's Park!
Jewett City Savings Bank, Plainfield
Eastern CT Savings Bank
Ascend Bank

09/06/2025

Now that we are one bank, you have even more ways to connect with us. Whether you bank online or in-person at one of now 13 branches—including our West Side location in Norwich with Nicole Sweeney and her amazing team—you’ll always find the same familiar faces ready to help you elevate your financial journey. For more information about our branch locations, visit: https://ascend.bank/locations/

09/03/2025

We know that many clients experienced challenges logging into Digital Banking or activating your new debit card. We understand how frustrating this can be, especially when you need access to your accounts without delay.

🔹 Our teams are working around the clock to resolve login and card activation issues as quickly as possible.

🔹 Call volumes are higher than normal, and we sincerely apologize for long hold times — but please know every call and message matters, and we won’t stop until your issue is resolved.

The best way to get support for issues with your debit card, or logging into online banking, is through our Access Banking Center, or by visiting a branch.

📞 Call 1.800.730.6603
💬 Use our secure website chat at https://ascend.bank/
📧 Email us at [email protected]
🏦 Stop by any branch for in-person help: https://ascend.bank/locations/

09/02/2025

Welcome to Ascend Bank!

Today marks the beginning of a new chapter as Eastern CT Savings Bank is now officially Ascend Bank. Your branches, online banking, and mobile app are now open and ready for you. Same local team, same commitment to our communities—just a new name and more opportunities and financial solutions ahead.

We’re thrilled to serve you as Ascend Bank—thank you for being part of our journey!

Visit https://ascend.bank today, and be sure to follow Ascend Bank for all future updates.

09/01/2025

Thank you all for your patience during conversion weekend. We understand a few people had issues with debit cards, and we sincerely apologize for any inconvenience that may have caused you.

We’re now ready to go, and excited to serve you tomorrow - and we can’t wait to welcome you fully into the Ascend Bank family! Visit https://ecsb.zoholandingpage.com/transition/ for more details.

08/29/2025

Reminder: Eastern CT Savings Bank is becoming Ascend Bank.

Starting at 3pm today ECSB branches and ATMS, as well as online/mobile banking and our customer care center will be closed through Monday, September 1st as we transition to Ascend Bank’s systems.

For more information about this transition, visit: ecsb.zoholandingpage.com/transition

If you have any questions, please direct message or email us at [email protected]

08/27/2025

Eastern CT Savings Bank is becoming Ascend Bank. On September 2, 2025, your accounts and services will move to Ascend Bank’s systems.

If you’re an existing online/mobile banking user, here’s what you need to know about accessing your account on or after September 2nd:

• Log in to Ascend Online Banking at https://ascend.bank/ and follow the steps to set up your account.

• Set up any transfers or alerts you had in ECSB online banking — they won’t carry over.

For a step-by-step guide on how to set up your online and mobile banking accounts, click the Download Welcome Kit button on our Transition Information page here: ecsb.zoholandingpage.com/transition

If you have any questions, please contact us at [email protected]

08/26/2025

Eastern CT Savings Bank is becoming Ascend Bank.

If you were a previous cardholder with ECSB, here’s what you need to know about activating your new Ascend Bank debit card:

• All ECSB cardholders will receive a newly issued Ascend Bank Visa® Debit Card in the mail during the month of August.

• Please continue to use your ECSB Mastercard® Debit Cards (Personal and Business) until September 2nd, on which date you must activate and begin to use your Ascend Bank card. Your ECSB card will no longer work as of this date.

For more information on this transition visit: ecsb.zoholandingpage.com/transition

If you have any questions, please contact us at [email protected]

08/25/2025

Eastern CT Savings Bank is becoming Ascend Bank. On September 2, 2025, your accounts and services will move to Ascend Bank’s systems.

As we prepare for our transition to Ascend Bank beginning next week, here are a few key dates to be aware of regarding banking access.

For more information on this transition visit: ecsb.zoholandingpage.com/transition

If you have any questions, please contact us at [email protected]