Jackie Franks, Trusted Advisor

Jackie Franks, Trusted Advisor I'm a licensed insurance professional who is the sales manager for a local office and enjoys seeing people learn and grow their insurance career.

All I want to do is make sure those I care about are protected! Always nice when a claim is handled well too 🙌🏼🫶🏼 Are yo...
02/23/2024

All I want to do is make sure those I care about are protected! Always nice when a claim is handled well too 🙌🏼🫶🏼 Are you in good hands?

I thought we were friends?! 🥴
02/02/2024

I thought we were friends?! 🥴

⚠️BEWARE OF SCAMS⚠️October is National Cybersecurity Month! Since the holiday season is upon us, it's a good time to rem...
10/18/2023

⚠️BEWARE OF SCAMS⚠️

October is National Cybersecurity Month!

Since the holiday season is upon us, it's a good time to remind everyone to beware of scammers. From emails to phone calls & texts, these scammers will stop at nothing to get your hard-earned money & cause some massive damage along the way. A few simple rules I personally follow to protect myself:

1. 📵 DON'T answer the phone call if you don't know the number. If it's important they will leave a voice-mail or send a text

2. ⚠️ AVOID clicking on links in any unexpected texts or emails. Even if they say they're from a reputable company like Amazon or PayPal

3. ⛔️ If you answer a call and they're telling you there's an issue with your bank or utility service, etc. HANG UP & call your bank or other company directly

4. 🔒 Always check the security settings of the website to make sure it's secured (little lock in your url box means secured)

5. If they're asking for you to send gift cards or wire transfers or for them to show you how cryptocurrency works, HANG UP THE PHONE IMMEDIATELY ‼️

6. When in doubt, just don't answer or click anything ❌️

I've worked with numerous people who have been victims of scams & identity theft 😣Protect yourself & your loved ones.

Please share!

People lose a lot of money to phone scams — sometimes their life savings. Scammers have figured out countless ways to cheat you out of your money over the phone.

08/15/2023

🚨 INSURANCE MARKET ALERT🚨

The insurance marketplace is tightening up and it's happening fast. It’s happening especially fast for home and auto insurance companies. This is regardless of what state you are in, however California, Florida, Louisiana and Texas are being hit especially hard. Carriers are pulling a full hard stop on issuing any new policies across the country, and carriers that have NOT put a moratorium on binding new coverage, are actually just leaving the market or they are selling to other carriers/merging. They simply can't operate profitably in this inflationary market.

*EVERY DAY* we are hearing about a pause on new business, or a carrier putting a full stop on writing new policies. Some carriers are requiring *full premium payment* up front for new business or requiring a 20 to 30 day hold on new applications. Carriers may shift underwriting guidelines, so they *only* want preferred business… no claims within 5 years (not 3 anymore), home and auto bundles, etc. Some carriers will NOT reinstate coverage if it lapses, no matter the reason.

The market is disrupted and it WILL affect you. If it hasn’t yet, it will. I have personally seen premiums double and triple what they were the year before.

The cost of claims has risen exponentially in the past 2 years, thus resulting in the carriers having to raise premiums or pull out of some markets. In some states, carriers have applied for rate increases, but have not been able to get them approved, so they simply shut down for new business.

If you have an auto or home insurance policy, your rates have gone up, and if they haven’t, they will. This isn't personal, it’s not based on a claim you may or may have not had, it’s simply the cost of doing business. If you have *not* gotten a rate increase, be prepared for one at your next renewal, if you get renewal terms at all.

➡️The cost to rebuild your home is up dramatically due to the rising cost of materials and labor. Supply chain for materials continues to be an issue. We can all agree that everything has gone up in price. Carriers simply can’t survive paying these higher prices without charging more themselves.

➡️The cost to repair your car is up dramatically due to the rising cost of auto parts and labor to fix your car. In addition, parts in vehicles now include some technology features. Replacing a side mirror or windshield used to be $500 - now it’s more than triple that.

➡️The cost of medical care continues to skyrocket. Bodily injury on auto accidents is off the charts.

➡️Litigation is expensive and settlements are rising at an unprecedented rate.

➡️Both the frequency and severity of auto accidents are WAY up post COVID along with the rising frequency of auto fatalities.

➡️ReInsurance (the insurance your insurance carrier buys to help cushion catastrophic loss) is at or approaching capacity in many markets, and rising rates are unsustainable.

This is a significant issue affecting the property & casualty industry, and pricing correction is anticipated at least through 2024. It won’t be for forever, but it is here now.

There are some things you can do to help get through this current insurance market:

✅ Consider Higher Deductibles. This will help save some money on your policy.
✅ Safe Driving Telematic Programs. Telematics can reward you by giving you a discount for good driving.
✅ Discount Reviews - make sure you're getting everything you're entitled to. Every carrier has different discount opportunities. Make sure you go over those with your agent.
✅ DO NOT let your policy cancel or lapse *for any reason*. Carriers are not reinstating coverage as easily as they once did. If it does cancel, they may require premium in full before reinstating. This is across the board for every line of coverage.
✅ Bundle your Auto and Home for more discounts and more stable pricing. Bundled/Packaged policies most always include better coverage and benefits and the cost savings is usually 10-15% (or more) on each policy. Many business risks can also bundle options.
✅ Consider tenure - jumping companies too often will hurt you in the long run. In addition, some carriers won’t take you as a new client if you have less than two years with a carrier. And more importantly, carriers are getting off of some risks if a claim happens in the new business term or for the number of claims in a 3-5 year window. Tenure matters with a carrier.
✅ Follow the laws so you don’t get any tickets. Those tickets really add rate to your policy and stay on your record 3-5 years, depending on the carrier.
✅ Absorb small claims when you're able, and save coverage for catastrophic losses. Talk with your agent and let them claims counsel you should a loss happen. Stop using your towing or roadside assistance as a maintenance policy. Frequency of claims REALLY matters. A lot.
Lastly, please remember that we are agents for the carriers. We don’t make the rules, we don’t have control over the rates and we don’t make the decision if your policy is cancelled by the carriers. We are here to help educate, make sure you have the best insurance for your situation, manage your account and claims counsel when needed.

I hope this message explains a little bit of what is going on in the insurance marketplace. Please be nice to your insurance agent whatever company or companies they represent - they are also taking the same increases and doing their best to help you through this.

*Thank you to some really smart agents that helped put this together and is being shared widely!

"I just don't understand why my rates keep going up!" -80% of people I talk to daily.Every day I speak to people who are...
08/09/2023

"I just don't understand why my rates keep going up!" -80% of people I talk to daily.

Every day I speak to people who are clueless as to why their insurance rates are so high! There's so many factors that go into insurance rating, they literally have a 120+ page rulebook just for Kentucky Auto 😳 not to mention the ever present inflation that has left nothing untouched 😵‍💫

Anyways, I wanted to narrow down some of the biggest rate factors for education. The BIG 3:

1. Driving & Claims History- if you have a terrible driving record, you're going to be paying a pretty penny to keep insurance for a while. Accidents & violations fall off in 2 stages, the 3-year & 5-year mark. For safe drivers, most companies offer that safe driving discount or telematics program discount.

2. Length of continuous coverage- Avoid ANY lapses in insurance, the longer your continuous coverage, the better your rates! If you're switching, make sure the days line up exactly. If you recently sold a car & are planning on getting a new one soon, consider keeping the insurance policy active until you do.

3. The limit of liability you carry- this is the MOST important coverage you have because it protects you in case you injure someone else or damage their property. Having a higher limits provides better rates in the long run, plus it provides peace of mind for the proper coverage. State minimum should NEVER be recommended.

Please keep in mind that your friendly neighborhood agent has no say on your premium because we do not set the rates! The good ones are just willing to tell you a little bit more why & recommend proper coverage 😊

Love when my agency gives back to the community 🫶🥰
08/03/2023

Love when my agency gives back to the community 🫶🥰

Have a new roof on your home? 🏠 We offer expanded coverage for that new roof PLUS extremely competitive rates! Bundling ...
06/29/2023

Have a new roof on your home? 🏠 We offer expanded coverage for that new roof PLUS extremely competitive rates! Bundling home & auto can save you up to 35% 🤑

With storms damaging roofs left & right ⛈️🌪 let make sure you've got the proper protection you need! Call or text & ask for me! 📲 502-425-8484

✴️ I want to be the first person you think of when it comes to your insurance. I ❤️ being a TRUSTED advisor & taking car...
06/16/2023

✴️ I want to be the first person you think of when it comes to your insurance. I ❤️ being a TRUSTED advisor & taking care of ALL of your insurance needs! ✴️

If you're looking for new insurance, DO NOT wait until the last minute before you make a decision to change. You could be losing early decision discounts & you absolutely want to avoid ever having ANY lapse in coverage! 😳

Discussing insurance may seem like the worst adult chore that you can keep procrastinating & putting off. Whether it's a new quotes, carrier change or a policy review, speaking with a trusted advisor shouldn't be something you avoid. But that's the thing... more often than not, when you're calling around shopping for new quotes, you're talking to a complete STRANGER who doesn't really care about you, your family, what you need, & will be okay with you keeping your GROSSLY inadequate coverage. They're just looking to make the sale & on to the next one. 😖

Trust me, I get it can be frustrating especially if your rate is increasing and you don't know why, & your agent won't give you a straight answer! There's so much going on in the insurance world, it leaves my head spinning sometimes 😵‍💫 I'll tell you this though, I'm a very thorough individual, only looking out for your best interest & if you stump me with something I can't answer, you better believe I'll do the research to provide you with one! 🤓

Give me a call & let me check your coverages to see what we can do for you
📞502-325-3765
Don't feel like talking? Text & ask for me!
📱502-425-8484

06/13/2023

No one is ever going to be able to beat the rates you can get when you're young!

& guess what? We partner with a financial specialist who works directly with our clients for their life & retirement packages.

Call me & I'll schedule you an appointment with him!

Getting married soon? Hosting a different event?  I can insure that too! Planning a wedding or other events can be stres...
06/07/2023

Getting married soon? Hosting a different event? I can insure that too!

Planning a wedding or other events can be stressful 😖 Let me help give you a peace of mind for protection for liability & cancelations.

📞 Call me to find out how! 502-325-3765

Address

5520 Fern Valley Road Ste 110
Louisville, KY
40220

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+15023253765

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