Boss Moves in Benefits

Boss Moves in Benefits Custom Benefit Consultants is a 27-year old trailblazer disrupting insurance with transparent, innovative plans.

We talk about industry secrets, key partnerships, and new initiatives in the insurance and employee benefit space.

11/20/2025

In this episode, Ken and Robin welcome Peter Laio from BCS Financial—a company uniquely owned by all Blue Cross Blue Shield plans nationwide—to talk about the unseen but essential world of stop-loss insurance. Peter shares his journey from farm life to finance, revealing how BCS evolved from ser...

11/18/2025

🎙️Did you catch this episode?
In our latest episode with Allied National, we dove into the world of add-on vendors and how they can completely transform the member experience. From cost-saving tools to care-navigation support, these partners can elevate any benefits strategy.

👉 Tune in to learn which add-ons deliver the biggest impact — and how they integrate seamlessly into Arizona Benefits approach.

https://na2.hubs.ly/H025kGb0

11/12/2025

Meet Lisa Hodson, CEO of Allied National, as she joins Ken, Robin, and Mike to discuss how her company redefined third-party administration for small employers. From her inspiring journey to the C-suite to Allied’s role as a neutral partner focused on relentless value creation, Lisa shares how All...

11/05/2025

Ken and Robin sit down with industry veteran Mike Hoffman and operations lead Sydney Bogart to unpack how Arizona Benefit Plans bridges the gap between brokers, carriers, and clients. From creative stop-loss strategies to the Costco Health Insurance Marketplace, this episode explores how collaborati...

11/05/2025

🚨 New Episode Drop! 🚨
Behind the Strategy — How Arizona Benefit Plans Powers Boss Moves

This isn’t your grandfather’s benefits talk.
We’re breaking down:

✔️How GA relationships used to work
✔️Why the industry had to shift
✔️What a modern, value-driven GA looks like today
✔️And how to spot when you’re being sold vs supported

If you work in employee benefits, distribution, brokerage, or carrier partnerships — this one matters.

10/09/2025

🐻 Leave admin can feel like a BEAR.
But Sheila shows us how empathy + strong processes = game-changing employee support.

🎧 Full story on the latest Boss Moves in Benefits.

10/08/2025

In this episode of Boss Moves in Benefits, hosts Ken Ball and Robin Ball sit down with Sheila Bowers, Leave of Absence Manager at Control Source. Sheila shares her journey into the world of leave administration, how she built CBC’s leave program from the ground up, and why her people-first approac...

10/02/2025

📱 Emails get missed. Calls get ignored. But a quick text? That gets through.
CBC’s evergreen text line gives employees an easy way to reach benefits support—on their schedule.

✅ Save the number. Text anytime. Get answers when you need them.

Did you miss our episode yesterday? Make sure to tune in and listen to all of our ideas around supporting a remote workforce.

https://na2.hubs.ly/H01kD8k0

10/02/2025

Remote and hybrid work are here to stay—but what does that mean for benefits administration and employee support? In this episode of Boss Moves in Benefits, Ken, Robin, and Brooke break down the strategies employers need to engage and support remote teams. From smarter benefit admin processes to i...

10/01/2025

👩‍💻 Benefits shouldn’t be a guessing game. That’s why CBC offers virtual office hours—10–15 minute 1:1 sessions where employees can meet face-to-face with a benefits expert.
💡 It’s the human touch remote employees crave, making enrollment clearer, simpler, and more personal.

Tune into our episode today as we dive into our thoughts around remote solutions!

https://na2.hubs.ly/H01kFqx0

09/30/2025

Remote work has changed everything—including how we manage benefits.
Brooke and Robin share why tight processes and proactive auditing are essential for keeping benefits accurate in a dispersed workforce.

Tune in to the full episode on Wednesday!

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