CSR Claims Assistant

12/10/2025

Be honest: ¿La realidad de tu negocio es la izquierda o la derecha? 👀🤯

El caos de la primera imagen isn't just messy, es un síntoma de que te faltan procesos. Si estás drowning en papeleo manual, es imposible que tu pipeline fluya rápido. That’s exactly how you lose money. 📉

En CSR Claim Assistant, te llevamos al escenario de la derecha. Yo me encargo de implementar las plantillas y la campaña de captación para que el sistema trabaje por ti, not against you. El objetivo es simple: que nunca dejes de cerrar reclamos por falta de organización.

Ready para el upgrade? 🚀

📩 Envía la palabra AUDIT al DM y analicemos tu operación hoy mismo.

12/10/2025

Be honest: ¿La realidad de tu negocio es la izquierda o la derecha? 👀🤯

El caos de la primera imagen isn't just messy, es un síntoma de que te faltan procesos. Si estás drowning en papeleo manual, es imposible que tu pipeline fluya rápido. That’s exactly how you lose money. 📉

En CSR Claim Assistant, te llevamos al escenario de la derecha. Yo me encargo de implementar las plantillas y la campaña de captación para que el sistema trabaje por ti, not against you. El objetivo es simple: que nunca dejes de cerrar reclamos por falta de organización.

Ready para el upgrade? 🚀

📩 Envía la palabra AUDIT al DM y analicemos tu operación hoy mismo.

12/09/2025

11/04/2025

Identifying the points and critics of your claims is key to optimizing your processes, in CSR Claims Assistant we guarantee you a better performance and profitability. Do you want to know how?

Write “Info” in the comments and we will assist you.

Identificar los puntos y críticos de tus reclamos es clave para optimizar tus procesos, en CSR
Claims Assistant te garantizamos un mejor rendimiento y rentabilidad, ¿quieres saber cómo?

Escribe “Info” en los comentarios y te atenderemos

08/01/2025

Hello PA’s and Restoration Companies in FL!,

In CSR Claims Assistant, a remote outsourcing company that offers operational, administrative, and marketing support services designed specifically for Public Adjusters, Restoration companies, and Law Firms operating in Florida.

Our goal is to help you reduce your workload, increase efficiency, and stay compliant with DFS regulations — all with a professional, bilingual, fully remote team.

📞 Call Center

• Inbound and outbound calls

• Welcome calls and appointment confirmations

• Inspection scheduling

• Carrier follow-ups (no negotiation or representation)

• Daily or weekly reports (based on client preference)

• Commission per appointment is negotiated based on client type and volume

👩‍💼 Remote Personal Assistant

• Calendar management, reminders, and internal task coordination

• Scheduling with contractors, attorneys, or team members

• Drafting internal notes and handling correspondence

• Email inbox triage and sorting (no direct contact with policyholders)

📝 Claims Support / Collections

For Public Adjusters:

• Drafting of LOAs and administrative letters (under your instructions)

• Uploading and organizing documents into your claim system

• Status follow-ups with insurance carriers (administrative role only)

• File maintenance and organization by case

• Chronological activity logs for each claim

For Restoration Companies (under the name “Collections”):

• Ongoing follow-ups with carriers to confirm pending payments

• Organizing supporting documents for completed jobs

• Detailed logs of administrative actions and calls

• Preparing files for client use in billing or collections

• Payment tracking and analysis by case

📲 Digital Marketing & Brand Positioning

🌱 Basic Package

• Basic style guide: colors, fonts, and tone of voice

• 3 static posts per week

• 1 daily story

• Website built using pre-designed templates

• Tri-fold brochures showcasing services (based on client’s offerings)

• Business card design for networking

🚀 Professional Package

• Full brand guide with consistent visual identity

• 5 static posts/week with premium design and persuasive copy

• 1 reel/week (advanced editing: transitions, trending music, subtitles)

• Custom daily stories

• Monthly performance report

• Website using pre-designed templates

• Tri-fold brochures tailored to client services

• Business card design for networking

💼 Full Package

• Everything in the Professional package, plus:

• Carousels, video or animated testimonials

• Ongoing brand strategy optimization

• Consulting for content and digital presence

• Organic campaign support

• Website developed using block-based code (fully customizable and professional)

• Design of brochures, business cards, tri-folds, flyers

• Monthly support + unlimited edits to website

🎯 Ad Campaigns + Call Center

• Campaign setup for Facebook, Instagram, or TikTok

• Creation of lead forms or landing pages

• 3 bilingual call center agents assigned for real-time follow-up

• Lead qualification, follow-up, and appointment setting

• Campaign performance reports and optimization

⚖️ Legal Compliance & Professionalism

CSR Claims Assistant strictly operates within the legal framework of the Florida Department of Financial Services (DFS).
As such:

🚫 We do NOT act as Public Adjusters, attorneys, or contractors
🚫 We do NOT interpret insurance policies or negotiate with carriers
🚫 We do NOT provide advice directly to policyholders

✅ We DO offer administrative, operational, and marketing services
✅ We DO work under the supervision and instructions of a licensed professional

CSR is the strategic partner that allows Public Adjusters, Restoration Companies, and Law Firms to delegate confidently without risking compliance or professional reputation.

I’m happy to answer any questions or schedule a call to customize this proposal to your needs.

Best regards,

Andres Eduardo Sanchez Rangel
CSR Claims Assistant
📞 (407) 279-0703

07/18/2025

Hi everyone 👋

My name is Andrés Sánchez, founder of CSR Claims Assistant, a company that provides remote professional support for Public Adjusters, Restoration companies, and attorneys in the insurance claims industry.

I know how overwhelming this business can get — calls, LOAs, documentation, inspections, follow-ups, social media, and customer service — all while trying to close claims and grow.

That’s where CSR comes in. We have a trained, bilingual, and committed team ready to work under your direction and help you manage the operational side of your business so you can focus on what matters most: closing more claims and scaling.

We offer:

✅ Bilingual Call Center (inbound/outbound calls, appointment confirmations, customer service)
✅ Remote Personal Assistants (admin support, scheduling, documents, task follow-ups)
✅ Claims Support (LOAs, claim file management, follow-ups with carriers)
✅ Professional Digital Marketing (branding, content, lead generation)
✅ Full Campaign Ex*****on (ads + 3 operators for follow-up and conversion)

CSR works within the legal framework in Florida. We do not act as Public Adjusters or represent the insured. All services are provided as back-office support under your direction.

If you'd like more information or want to schedule a quick call, just comment here or DM me — I’ll be glad to connect.

12/14/2024

CSR IS HERE TO ASSIST YOU!
Call ☎️ us today

12/12/2024

CSR is here to assist you!
Call ☎️ us today