Citizens Bank & Trust Co. of Jackson

Citizens Bank & Trust Co. of Jackson Welcome to the official Citizens Bank & Trust Co. of Jackson page! This page is for informative purposes only. Do not disclose personal information.

Member FDIC, Equal Housing Lender

‼️ Notice to Customers - System Upgrade ‼️Additional Information: Debit Cards will be usable throughout the weekend; how...
03/17/2026

‼️ Notice to Customers - System Upgrade ‼️

Additional Information: Debit Cards will be usable throughout the weekend; however, you will be unable to use CBTJ ATM’s or make ATM deposits. Note that pending transactions may not be reflected wherever you check your balances. Everything will be updated when you use your card on Monday, March 30th, 2026.

01/27/2026

❄️❄️❄️Delayed Opening Notice❄️❄️❄️

Please note that CBTJ will have a delayed opening Wednesday, January 28th 2026, opening at 10:00 AM.

Once we’re open, we’ll be running full operations as usual.

Follow us on social media for any further updates regarding adjusted business hours.

01/27/2026

CBT Branch Operations Weather Update for Tuesday, January 27th, 2026.

Please note that CBTJ will have a delayed opening Tuesday, January 27th, opening at 10:00 AM.

Once we’re open, we’ll be running full operations as usual.

Follow us on social media for any further updates regarding adjusted business hours.

01/25/2026

Due to inclement weather, Citizens Bank & Trust Co. of Jackson will have modified branch hours on Monday Janurary 26th, 2026.

720 Hwy 15 South, Jackson KY
10am - 3pm Drive-Thru Only

1138 Main Street, Jackson KY
Lobby Closed

224 Main Street, Beattyville KY
10am - 3pm Drive-Thru Only

***Hours are subject to change due to weather conditions.

Christmas Eve Schedule: Main Office - Jackson, KY720 Hwy 15 South - Drive-Thru Only 9am - 12pm Branch Office - Jackson, ...
12/19/2025

Christmas Eve Schedule:

Main Office - Jackson, KY
720 Hwy 15 South - Drive-Thru Only 9am - 12pm

Branch Office - Jackson, KY
1138 Main Street - Closed

Beattyville, KY Branch
224 Main Street - Drive-Thru Only 9am -12pm

Christmas Day - CLOSED

09/26/2025

We have been made aware of a recent phone scam where fraudsters are spoofing our bank’s phone number to impersonate bank personnel. These callers may claim to be from the bank and ask for personal or financial information, such as your account number, passwords, or one-time passcodes (OTP).

Please remember:
* We will never call you to ask for sensitive information.
* Do not share your PIN, passwords, or OTPs with anyone.
* If you receive a suspicious call, hang up immediately and contact us using the official number on our website or your bank card.

Your security is our top priority. Stay vigilant and protect your information.

Citizens Bank & Trust Co. of Jackson is currently experiencing a network outage with a local internet provider.
08/23/2025

Citizens Bank & Trust Co. of Jackson is currently experiencing a network outage with a local internet provider.

UPDATE: 07/16/25 11:50am. Network Outage has been RESOLVED. All systems should be recovering and back online. Sorry for ...
07/16/2025

UPDATE: 07/16/25 11:50am. Network Outage has been RESOLVED. All systems should be recovering and back online. Sorry for the inconvenience.

In observance of Independence Day, Citizens Bank & Trust Co. of Jackson will be closed Friday, July 4th, 2025. CB&T will...
07/01/2025

In observance of Independence Day, Citizens Bank & Trust Co. of Jackson will be closed Friday, July 4th, 2025.

CB&T will resume normal business hours Saturday, July 5th, 2025.

As always our ATMs, Online Banking and Mobile Banking app is available 24/7.

In observance of Juneteenth, Citizens Bank & Trust Co. of Jackson will be closed Thursday, June 19th, 2025. All branch l...
06/18/2025

In observance of Juneteenth, Citizens Bank & Trust Co. of Jackson will be closed Thursday, June 19th, 2025.

All branch locations will resume normal business hours Friday, June 20th, 2025.

As always our ATMs, Online Banking and Mobile Banking app are available 24/7.

Address

720 Highway 15 South
Jackson, KY
41339

Website

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