OneTen + Co

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If you remember one thing from us this month:Collections isn't back-office admin. It's cash-flow strategy. The money you...
08/28/2026

If you remember one thing from us this month:

Collections isn't back-office admin. It's cash-flow strategy. The money you're already owed is the cheapest capital you'll ever raise — you just have to go get it.

That's the whole job. We're good at it.

What we actually take off an owner's plate:Chasing every unpaid claim. Following up with adjusters who go quiet. Trackin...
08/26/2026

What we actually take off an owner's plate:

Chasing every unpaid claim. Following up with adjusters who go quiet. Tracking who owes what — and why it's stuck.

None of it grows your company. All of it eats your week. Hand it off and go build.

You don't have one DSO problem. You have three.Carriers, TPAs, and mortgage companies each run on their own clock and st...
08/24/2026

You don't have one DSO problem. You have three.

Carriers, TPAs, and mortgage companies each run on their own clock and stall for their own reasons. A single blended number blends away the very thing you need to see.

Split it three ways. Then you know where to push.

The fear: automation replaces your account manager.The reality: it removes the busywork — the copy-paste follow-ups, the...
08/21/2026

The fear: automation replaces your account manager.

The reality: it removes the busywork — the copy-paste follow-ups, the manual status checks — so your manager has time to actually think about your hardest accounts.

Tools handle the repetitive. People handle the judgment.

I try to run this business on principle, not on panic.When cash is tight or a client's frustrated, the temptation is to ...
08/19/2026

I try to run this business on principle, not on panic.

When cash is tight or a client's frustrated, the temptation is to react fast. But the decisions I'm proud of came from slowing down and asking what's actually right — for the client, for my team, for my family.

Steady beats frantic every time.

One restoration client came to us with a 58-day DSO. Six weeks later: 34.No new jobs sold. No extra headcount. We just f...
08/17/2026

One restoration client came to us with a 58-day DSO. Six weeks later: 34.

No new jobs sold. No extra headcount. We just found the stuck claims, fixed the documentation gaps, and put a consistent follow-up cadence behind every one.

That's roughly a third of their receivables turned back into cash.

A claim sitting at 45 days isn't "slow." It's stuck — usually for a reason nobody's named yet:Missing burden of proof. A...
08/14/2026

A claim sitting at 45 days isn't "slow." It's stuck — usually for a reason nobody's named yet:

Missing burden of proof. An adjuster reassignment. A TPA portal issue.

Follow-up without diagnosis is just noise. Find the reason first.

Hiring lesson I learned the hard way: a job description in your head is not a job description.We're writing explicit KPI...
08/12/2026

Hiring lesson I learned the hard way: a job description in your head is not a job description.

We're writing explicit KPIs and SOPs for every role this year — even the ones held by people who are already great at them. Clarity isn't bureaucracy. It's respect.

Quick math for a $5M restoration company:Every day of DSO ties up about $13,700 in receivables. Cut your DSO by 15 days ...
08/10/2026

Quick math for a $5M restoration company:

Every day of DSO ties up about $13,700 in receivables. Cut your DSO by 15 days and you've freed over $200K in working capital — without selling one more job.

Collections isn't back-office admin. It's cash-flow strategy.

"AI-powered collections" makes some owners nervous. Fair. Here's how it actually works:The software scans every claim th...
08/07/2026

"AI-powered collections" makes some owners nervous. Fair. Here's how it actually works:

The software scans every claim the moment it lands and flags missing documentation the stuff that causes 30-day surprises. Then a dedicated account manager who knows restoration AR decides what happens next.

AI finds the problem fast. A person you know by name solves it.

Address

Indianapolis, IN

Telephone

+13175090685

Website

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