Mutual of Enumclaw Insurance

10/19/2026

MOE shows up when it matters.

Some of our executive leaders recently visited Spokane to connect directly with members who experienced major losses from this year's wildfires.

We are forever of, from, and in the Northwest. That means when our members and agents need us most, we're there.

"In moments like these, we are more than an insurance company," says Bob Otis, MOE President & CEO. "We are helping people through one of the hardest experiences of their lives. We'll continue to check in, understand their needs, and look for ways to help."

09/24/2026

We were proud to serve as the Day 1 sponsor of SITA’s Annual Conference in Seattle and to support important conversations about the future of insurance and our shared communities.

Mutual of Enumclaw CEO Bob Otis was honored to introduce Washington Insurance Commissioner Patty Kuderer for the session, "Climate Challenges and Insurance Industry Response."

As a company with deep roots in the Northwest, we value opportunities to bring industry leaders, agents, and community partners together to discuss the issues shaping our industry and impacting the people and businesses we serve.

Thank you to everyone who joined us—and to Commissioner Kuderer for sharing her perspective and insights.

09/21/2026

We're excited to announce that we've evolved our brand to better reflect our proud Northwest heritage, core values, and vision for serving you now, and for generations to come.

We are still Mutual of Enumclaw, and still here for you whenever you need us.

What has changed is our logo, color palette, and how we share our story and value we provide to you. If you'd like to learn more, please head to our website and check out our 2026 Brand Refresh page (link is in the comments)!

Here's looking to the next 128 years!

08/27/2026

In May, we launched our first annual MOE Innovation Jam: a companywide call for ideas in growth, efficiency, modernization & automation, open to all roles across all departments.

Last week, Chief Information Officer and executive sponsor Hem Chari was pleased to announce our three winners:

1st Place: McKenna Molieri & Scott Obert
2nd Place: Brad Tustison
3rd Place: Jannie Holland

Reflecting on her experience, Jannie said, "Thank you for igniting the spirit of innovation and creating an environment where ideas are heard, where participation feels worthwhile, and where people are encouraged to contribute rather than assume their voice won't matter. That's something worth celebrating."

Congratulations to all who participated in our first of many Innovation Jams!

08/14/2026

Wildfire risk remains high across the PNW. We are here and ready to help our members, agent partners, and communities.

🔗Visit https://hubs.la/Q04t3_zY0 for claims support, FAQs, and resources to help you protect your property and prepare for evacuation.
📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580 / https://hubs.la/Q04t3QDy0
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04t3S9H0

Please stay safe, follow guidance from local officials, and don't hesitate to reach out. We're in this with you. 💚

08/10/2026

We've been hearing some incredible stories of resiliency from Spokane as our MOE response team continues to support wildfire recovery efforts.

One of our members took the time to share why she's trusted Mutual of Enumclaw for over a decade.

Last Sunday, a phone call from our Member Services team, reaching out to check on her safety, reminded her why.

That call brought her comfort during one of the most stressful moments of her life.

That's the kind of care we strive to deliver, every time: being here for our neighbors, when it matters most.

📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04sqJ4r0
🔗 Wildfire resources & claims info: https://hubs.la/Q04sqPKw0

08/08/2026

Reminder: We'll be in Spokane at the Shadle Park Disaster Assistance Center (DAC) for the next few days to help provide claims assistance and resources!

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205

08/08/2026

Far too often, a wildfire doesn't just damage a home or business. It takes away a lifetime of memories. It takes away a sense of security while trying to figure out what comes next after losing so much.

That’s why our responsibility goes beyond inspecting and estimating. It means showing up with compassion, listening and helping our members take the first steps toward recovery.

Our team of experienced adjusters is on the ground in Spokane and moving claims forward as quickly as possible.

"Rebuilding takes time, and no one should have to face it alone. MOE is committed to helping our members get back on their feet—focused on each family, each claim, and each conversation," says Bob Otis, Mutual of Enumclaw CEO.

📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04skHnq0
🔗 Wildfire resources & claims info: https://hubs.la/Q04skJ0x0

08/06/2026

Reminder: We'll be at the Shadle Park Disaster Assistance Center (DAC) today to help provide claims assistance and resources!

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205
Hours: 9:00am–7:00pm PST

Mutual of Enumclaw's claims and customer service teams are on the ground in Spokane as we continue to reach out to members and agents affected by the wildfires.

Beginning Thursday, August 6, we'll have MOE claims adjusters at the Shadle Park Disaster Assistance Center (DAC) to help with claims, answer questions, and share resources and information:

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205
Hours: 9:00am–7:00pm PST

More ways to get support:
📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04s2vPP0
🔗 Wildfire resources & claims info: https://hubs.la/Q04s2w2G0