Mutual of Enumclaw Insurance

08/27/2026

In May, we launched our first annual MOE Innovation Jam: a companywide call for ideas in growth, efficiency, modernization & automation, open to all roles across all departments.

Last week, Chief Information Officer and executive sponsor Hem Chari was pleased to announce our three winners:

1st Place: McKenna Molieri & Scott Obert
2nd Place: Brad Tustison
3rd Place: Jannie Holland

Reflecting on her experience, Jannie said, "Thank you for igniting the spirit of innovation and creating an environment where ideas are heard, where participation feels worthwhile, and where people are encouraged to contribute rather than assume their voice won't matter. That's something worth celebrating."

Congratulations to all who participated in our first of many Innovation Jams!

08/14/2026

Wildfire risk remains high across the PNW. We are here and ready to help our members, agent partners, and communities.

🔗Visit https://hubs.la/Q04t3_zY0 for claims support, FAQs, and resources to help you protect your property and prepare for evacuation.
📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580 / https://hubs.la/Q04t3QDy0
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04t3S9H0

Please stay safe, follow guidance from local officials, and don't hesitate to reach out. We're in this with you. 💚

08/10/2026

We've been hearing some incredible stories of resiliency from Spokane as our MOE response team continues to support wildfire recovery efforts.

One of our members took the time to share why she's trusted Mutual of Enumclaw for over a decade.

Last Sunday, a phone call from our Member Services team, reaching out to check on her safety, reminded her why.

That call brought her comfort during one of the most stressful moments of her life.

That's the kind of care we strive to deliver, every time: being here for our neighbors, when it matters most.

📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04sqJ4r0
🔗 Wildfire resources & claims info: https://hubs.la/Q04sqPKw0

08/08/2026

Reminder: We'll be in Spokane at the Shadle Park Disaster Assistance Center (DAC) for the next few days to help provide claims assistance and resources!

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205

08/08/2026

Far too often, a wildfire doesn't just damage a home or business. It takes away a lifetime of memories. It takes away a sense of security while trying to figure out what comes next after losing so much.

That’s why our responsibility goes beyond inspecting and estimating. It means showing up with compassion, listening and helping our members take the first steps toward recovery.

Our team of experienced adjusters is on the ground in Spokane and moving claims forward as quickly as possible.

"Rebuilding takes time, and no one should have to face it alone. MOE is committed to helping our members get back on their feet—focused on each family, each claim, and each conversation," says Bob Otis, Mutual of Enumclaw CEO.

📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04skHnq0
🔗 Wildfire resources & claims info: https://hubs.la/Q04skJ0x0

08/06/2026

Reminder: We'll be at the Shadle Park Disaster Assistance Center (DAC) today to help provide claims assistance and resources!

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205
Hours: 9:00am–7:00pm PST

Mutual of Enumclaw's claims and customer service teams are on the ground in Spokane as we continue to reach out to members and agents affected by the wildfires.

Beginning Thursday, August 6, we'll have MOE claims adjusters at the Shadle Park Disaster Assistance Center (DAC) to help with claims, answer questions, and share resources and information:

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205
Hours: 9:00am–7:00pm PST

More ways to get support:
📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04s2vPP0
🔗 Wildfire resources & claims info: https://hubs.la/Q04s2w2G0

08/06/2026

Mutual of Enumclaw's claims and customer service teams are on the ground in Spokane as we continue to reach out to members and agents affected by the wildfires.

Beginning Thursday, August 6, we'll have MOE claims adjusters at the Shadle Park Disaster Assistance Center (DAC) to help with claims, answer questions, and share resources and information:

Location: Shadle Park High School, 4327 N. Ash Street, Spokane, WA 99205
Hours: 9:00am–7:00pm PST

More ways to get support:
📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04s2vPP0
🔗 Wildfire resources & claims info: https://hubs.la/Q04s2w2G0

08/05/2026

WILDFIRE SUPPORT & RESOURCES: In response to the recent wildfires in Spokane, we've been actively reaching out to support members, agents, and employees who have been affected.

We also know the impact of these wildfires extends to our shared communities, including firefighters and first responders.

We are here and ready to help, with claims support, resources, and people ready to answer your questions.

📞 File a claim or get a status update from our 24/7 Claims Response Center: 877-425-2580
❓Contact Member & Agent Services for questions about your policy or next steps: https://hubs.la/Q04r_80Q0
🔗 Wildfire resources & claims info: https://hubs.la/Q04r_0jz0

Please stay safe, follow guidance from local officials, and don't hesitate to reach out. We're in this with you.

08/03/2026

08/03/2026

Our hearts are with everyone affected by the Spokane wildfires and other wildfires across our region, and with the firefighters and first responders who've been working around the clock.

Members: We're here for you 24/7. Please contact us if your property has been affected by wildfire at 877-425-2580 or visit https://hubs.la/Q04rBpHv0.

Also, check the comments below for a link to our safety guide on what to do when a wildfire is burning near your home. You'll find tips on how to read evacuation notice levels, when to leave, and important things you can do now to help protect your home and property.