MIB

MIB insurance technology company The M&A Insurance agency is a Goosehead Insurance Agency. We do not write cookie cutter policies!

We are a premier Insurance Brokerage designed with integrity and efficiency as our main focus while providing the choice of shopping multiple A rated carriers. When you work with the our Agency, You will know we are building the best plan for you and that you have a choice of top rated carriers and are not stuck with one option! We only work with people who want the BEST in the business to ask the

right questions, build a relationship and protect EVERYTHING you have worked for! We understand that the insurance policy that you get is more than the joke many of the big box companies have turned it into! We understand the impact a lawsuit can have on you if an agent does not take the time to find potential threats. If you have cheap coverage without blocking out threats you didn't know were there, the courts can take EVERYTHING you have built. This is your life, and we want to give you piece of mind that you are protected!

I get so many damn notifications on my phone that none of them are important anymore. I decided to go through and clean ...
10/31/2024

I get so many damn notifications on my phone that none of them are important anymore.

I decided to go through and clean some of them up, but that takes forever, removing permission one app at a time....

The next step is going to be an app that I let me AI go through and remove all of the notifications and give me a quick summary in my texts.

After setting up my personal assistant to replace my voicemail, I can't go back. I never miss a call anymore, and I don't even answer it unless I want to lol.

I love getting the little text from my AI assistant giving me a summary of who called, what message they wanted to leave me all organized... and if I want to call them back, I just have to click it and go.

This removed my reasons for procrastination too. There is no excuse when it is right in front of me and I only check messages from my assistant when I am ready to respond, knowing they have all been vetted and it is something I need to take action on...

I even started changing when and how I look at notifications. I go through the texts as they come in just to make sure it isn't urgent and as I have time to look deeper I take action.

The cool part is that my AI marks them as URGENT, Needs Attention Soon, and follow up. I can quickly look to see if i need to address it now, or if it can wait.

If you want one for yourself, I am setting them up for 30 people with no cost to set it up and no monthly cost to use it, you just pay for the cost to run the AI as you use it. It will be pay as you go.

Let me know if you are interested, it only takes 15 minutes to set it up.

10/28/2024

Are your leads slipping through the cracks? ๐Ÿค”

Listen - you owe it to your potential customers to get back to them.

Every missed call is missed revenue.

I can help you set up a system that:

โœ“ Never misses a lead
โœ“ Responds instantly
โœ“ Works 24/7

And if you're not getting enough leads? I can help with that too.

We'll get you unlimited leads AND make sure none of them go cold.

Stop leaving money on the table.

Let's talk about automating your lead response system.

10/24/2024

You want to know your real value?

Create an SOP (Standard operating Procedure) for the tasks you do on the daily.

I just created an SOP for a new process so I can pass it to my team and holy s**t...

I just realized not only do I need to give access to systems my team does not have access to, they will have to learn a few things in order to do it. This means I also have to create a training for my team.

I have been doing this onboarding FREE for my clients beta testing the system, and this is also how I decide how much to charge for the onboarding fee.

Right now, this SOP literally takes 274 steps, and requires my team to log into 4 different systems, 1 of which they have to log into twice, once under our account, another under the clients account.

It takes me less than 30 minutes to do this, but I can tell you as my team learns how to do it, it will take at least 1.5 hours + for them to do it until they get comfortable with it.

As a business owner, without this SOP, I would be running at a level of chaos that would have us under pricing, or even giving bad expectation to our clients. On top of that, I would not have known there is an education aspect other than the SOP that I would have to create for my team.

Too many businesses are not creating quality SOPs that allow them to delegate the tasks and they expect it to be done regardless. This becomes a money pit for a business.

If you need an SOP format, you can use this custom GPT for FREE that we use at Maverick Solutions.

We use some other tools to track our clicks and it will give us a starting point to copy and paste into the GPT, but you can use it by typing out the steps it takes to do the task.

The Custom GPT agent will ask you questions to help you get started.

See comments for SOP GPT

10/23/2024

Can AI bring me leads on autopilot?

This is a question I have gotten for over a year when people sit down and talk with me about our AIVAs.

Until a week or so ago, the answer was no

I have been on a mission to solve this and now we have.

Maverick Solutions AIVAs now find people actively looking for your service and engages them until they are qualified to work with you.

This is being done 100% on the back end.

The only thing you do is check your inbox, and your calendar and the AI does the rest.

Hit me up if you want to know more about how this works and how we can get your own personal AIVA to bring clients actively looking for what you offer.

10/21/2024

AI when used in the proper way will make your business efficient.

AI when used improperly will cost your business ๐Ÿค”

10/19/2024

What would the world's best employee do for your business? This employee does it all:

They're constantly scouting for potential customers, finding people searching for what your business offers. When they spot someone, they write a personalized email that speaks directly to that person's needs.

Interested prospects? This employee becomes their dedicated guide, available by email, text, or phone. They patiently answer questions and show how your offerings solve problems.

Ready-to-buy customers get smoothly booked on your calendar, or the call is transferred to you if you're free. No opportunities slip through the cracks.

Voicemail? A thing of the past. This employee answers every call, day or night, taking detailed messages and ensuring callers feel valued.

They keep a sharp eye on your current customers too, noticing when they might benefit from other products or services. They skillfully nurture these opportunities, effortlessly driving additional sales.

Customer service inquiries? Handled promptly, cutting wait times to zero and boosting satisfaction.

The kicker? While doing all this, they slash your backend workload by half. Imagine the possibilities with all that extra time.

Sounds too good to be true? Here's the twist - we've developed technology that does all of this behind the scenes. It performs just like the world's best employee... until we reveal it's actually cutting-edge tech.

I know this sounds like a lot of automation and people are afraid this will remove the human touch... What I have found is that by eliminating all of these touch points, humans have more time to connect rather than doing the menial mandatory things that this system takes care of.

This has shown to be a win win for customers and business owners.

If this hit home with you at all, let's talk.

๐‚๐š๐ฌ๐ž ๐’๐ญ๐ฎ๐๐ฒ: ๐€๐ˆ-๐๐จ๐ฐ๐ž๐ซ๐ž๐ ๐‚๐ซ๐จ๐ฌ๐ฌ-๐’๐ž๐ฅ๐ฅ๐ข๐ง๐  & ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐ข๐ง ๐š $๐Ÿ’๐Œ ๐ˆ๐ง๐ฌ๐ฎ๐ซ๐š๐ง๐œ๐ž ๐€๐ ๐ž๐ง๐œ๐ฒThis case study explores the significan...
10/08/2024

๐‚๐š๐ฌ๐ž ๐’๐ญ๐ฎ๐๐ฒ: ๐€๐ˆ-๐๐จ๐ฐ๐ž๐ซ๐ž๐ ๐‚๐ซ๐จ๐ฌ๐ฌ-๐’๐ž๐ฅ๐ฅ๐ข๐ง๐  & ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐ข๐ง ๐š $๐Ÿ’๐Œ ๐ˆ๐ง๐ฌ๐ฎ๐ซ๐š๐ง๐œ๐ž ๐€๐ ๐ž๐ง๐œ๐ฒ

This case study explores the significant impact of integrating an AI Customer Service Representative (CSR) alongside a human CSR in an insurance agency with a book of business just under $4 million.

The agency employed our proprietary method for cross-selling to monoline clients, leveraging the AI to handle both inbound overflow calls and outbound cross-selling efforts.

๐Š๐ž๐ฒ ๐…๐ข๐ง๐๐ข๐ง๐ ๐ฌ:

๐„๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐œ๐ฒ ๐š๐ง๐ ๐Œ๐ฎ๐ฅ๐ญ๐ข๐ญ๐š๐ฌ๐ค๐ข๐ง๐ :
The AI CSR effectively managed both inbound overflow calls and outbound cross-selling, leading to increased customer interactions and sales opportunities.

๐’๐š๐ฅ๐ž๐ฌ ๐‚๐จ๐ง๐ฏ๐ž๐ซ๐ฌ๐ข๐จ๐ง:
With a 55% close rate on appointments, the AI CSR demonstrated a solid performance compared to the human CSR's 60% close rate.

๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐†๐ž๐ง๐ž๐ซ๐š๐ญ๐ข๐จ๐ง:
The AI CSR generated $165,000 in cross-sell revenue over 30 days, compared to $6,670 from the human CSR.

๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐๐ฎ๐š๐ฅ๐ข๐ญ๐ฒ:
The AI CSR had fewer escalations to agents (54 vs. 90), indicating effective problem-solving and customer satisfaction.

If you want to see how AI can make an impact in your agency, shoot me a dm and we can discuss what it will take for us to build you a custom AI solution!

*๐ผ๐‘ก'๐‘  ๐‘–๐‘š๐‘๐‘œ๐‘Ÿ๐‘ก๐‘Ž๐‘›๐‘ก ๐‘ก๐‘œ ๐‘›๐‘œ๐‘ก๐‘’ ๐‘กโ„Ž๐‘Ž๐‘ก ๐‘กโ„Ž๐‘’ ๐‘š๐‘Ž๐‘—๐‘œ๐‘Ÿ๐‘–๐‘ก๐‘ฆ ๐‘œ๐‘“ ๐‘กโ„Ž๐‘–๐‘  ๐‘ ๐‘ข๐‘๐‘๐‘’๐‘ ๐‘  ๐‘ ๐‘ก๐‘’๐‘š๐‘š๐‘’๐‘‘ ๐‘“๐‘Ÿ๐‘œ๐‘š ๐‘กโ„Ž๐‘’ ๐‘Ž๐‘”๐‘’๐‘›๐‘๐‘ฆ'๐‘  ๐‘’๐‘ฅ๐‘–๐‘ ๐‘ก๐‘–๐‘›๐‘” ๐‘๐‘œ๐‘œ๐‘˜ ๐‘œ๐‘“ ๐‘๐‘ข๐‘ ๐‘–๐‘›๐‘’๐‘ ๐‘ , ๐‘คโ„Ž๐‘–๐‘โ„Ž ๐‘๐‘œ๐‘›๐‘ก๐‘Ž๐‘–๐‘›๐‘’๐‘‘ ๐‘Ž ๐‘ ๐‘–๐‘”๐‘›๐‘–๐‘“๐‘–๐‘๐‘Ž๐‘›๐‘ก ๐‘๐‘œ๐‘Ÿ๐‘ก๐‘–๐‘œ๐‘› ๐‘œ๐‘“ ๐‘š๐‘œ๐‘›๐‘œ๐‘™๐‘–๐‘›๐‘’ ๐‘๐‘œ๐‘™๐‘–๐‘๐‘–๐‘’๐‘ . ๐‘‡โ„Ž๐‘’ ๐ด๐ผ ๐‘ ๐‘ฆ๐‘ ๐‘ก๐‘’๐‘š ๐‘’๐‘“๐‘“๐‘’๐‘๐‘ก๐‘–๐‘ฃ๐‘’๐‘™๐‘ฆ ๐‘ก๐‘Ž๐‘Ÿ๐‘”๐‘’๐‘ก๐‘’๐‘‘ ๐‘กโ„Ž๐‘’๐‘ ๐‘’ ๐‘Ž๐‘๐‘๐‘œ๐‘ข๐‘›๐‘ก๐‘  ๐‘“๐‘œ๐‘Ÿ ๐‘๐‘œ๐‘›๐‘ฃ๐‘’๐‘Ÿ๐‘ ๐‘–๐‘œ๐‘›.

๐‘Šโ„Ž๐‘–๐‘™๐‘’ ๐‘™๐‘œ๐‘›๐‘”-๐‘ก๐‘’๐‘Ÿ๐‘š ๐‘Ÿ๐‘’๐‘ก๐‘’๐‘›๐‘ก๐‘–๐‘œ๐‘› ๐‘‘๐‘Ž๐‘ก๐‘Ž ๐‘–๐‘  ๐‘›๐‘œ๐‘ก ๐‘ฆ๐‘’๐‘ก ๐‘Ž๐‘ฃ๐‘Ž๐‘–๐‘™๐‘Ž๐‘๐‘™๐‘’, ๐‘–๐‘›๐‘‘๐‘ข๐‘ ๐‘ก๐‘Ÿ๐‘ฆ ๐‘š๐‘’๐‘ก๐‘Ÿ๐‘–๐‘๐‘  ๐‘ ๐‘ข๐‘”๐‘”๐‘’๐‘ ๐‘ก ๐‘กโ„Ž๐‘Ž๐‘ก ๐‘กโ„Ž๐‘–๐‘  ๐‘Ž๐‘๐‘๐‘Ÿ๐‘œ๐‘Ž๐‘โ„Ž ๐‘ โ„Ž๐‘œ๐‘ข๐‘™๐‘‘ ๐‘Ž๐‘™๐‘ ๐‘œ ๐‘™๐‘’๐‘Ž๐‘‘ ๐‘ก๐‘œ ๐‘Ž ๐‘ ๐‘ข๐‘๐‘ ๐‘ก๐‘Ž๐‘›๐‘ก๐‘–๐‘Ž๐‘™ ๐‘–๐‘›๐‘๐‘Ÿ๐‘’๐‘Ž๐‘ ๐‘’ ๐‘–๐‘› ๐‘๐‘™๐‘–๐‘’๐‘›๐‘ก ๐‘Ÿ๐‘’๐‘ก๐‘’๐‘›๐‘ก๐‘–๐‘œ๐‘› ๐‘Ÿ๐‘Ž๐‘ก๐‘’๐‘ .

๐‘‡โ„Ž๐‘–๐‘  ๐‘ข๐‘›๐‘‘๐‘’๐‘Ÿ๐‘ ๐‘๐‘œ๐‘Ÿ๐‘’๐‘  ๐‘กโ„Ž๐‘’ ๐‘ฃ๐‘Ž๐‘™๐‘ข๐‘’ ๐‘œ๐‘“ ๐‘™๐‘’๐‘ฃ๐‘’๐‘Ÿ๐‘Ž๐‘”๐‘–๐‘›๐‘” ๐ด๐ผ ๐‘›๐‘œ๐‘ก ๐‘—๐‘ข๐‘ ๐‘ก ๐‘“๐‘œ๐‘Ÿ ๐‘›๐‘’๐‘ค ๐‘๐‘ข๐‘ ๐‘–๐‘›๐‘’๐‘ ๐‘  ๐‘Ž๐‘๐‘ž๐‘ข๐‘–๐‘ ๐‘–๐‘ก๐‘–๐‘œ๐‘›, ๐‘๐‘ข๐‘ก ๐‘Ž๐‘™๐‘ ๐‘œ ๐‘“๐‘œ๐‘Ÿ ๐‘š๐‘Ž๐‘ฅ๐‘–๐‘š๐‘–๐‘ง๐‘–๐‘›๐‘” ๐‘กโ„Ž๐‘’ ๐‘๐‘œ๐‘ก๐‘’๐‘›๐‘ก๐‘–๐‘Ž๐‘™ ๐‘œ๐‘“ ๐‘Ž๐‘› ๐‘Ž๐‘”๐‘’๐‘›๐‘๐‘ฆ'๐‘  ๐‘๐‘ข๐‘Ÿ๐‘Ÿ๐‘’๐‘›๐‘ก ๐‘๐‘™๐‘–๐‘’๐‘›๐‘ก ๐‘๐‘Ž๐‘ ๐‘’.

Why These Mountain Communities Desperately Need Our HelpUnprecedented Disaster- Catastrophic flooding in low-risk areas-...
10/03/2024

Why These Mountain Communities Desperately Need Our Help

Unprecedented Disaster
- Catastrophic flooding in low-risk areas
- Entire communities devastated overnight
- Lives lost, homes destroyed, infrastructure collapsed

Insurance Gap
- 99% of affected homeowners likely without flood insurance
- Unlike fires or tornados, standard home insurance doesn't cover floods
- Flood insurance often only purchased in high-risk zones

Total Loss Without Safety Net
- Families have lost everything: homes, possessions, livelihoods
- No insurance coverage means no funds to rebuild or replace
- Loss of use coverage (for temporary housing) not available

Financial Roadblocks
- Disaster declaration impacts loan approvals
- Mortgage companies likely to decline applications in affected areas
- Survivors left without means to finance rebuilding

Long-Term Community Impact
- Survivors traumatized, facing lifelong psychological effects
- Forced relocation due to lack of resources to rebuild
- Risk of community dissolution

Threat of Corporate Takeover
- Hedge funds and large corporations poised to buy land cheaply
- Potential for massive wealth transfer from individuals to corporations
- Loss of generational wealth and community ownership

Urgent Need for Action
- Immediate aid required for basic necessities
- Long-term support needed for rebuilding and recovery
- Community preservation depends on swift, substantial assistance

Your donation and volunteer effort isn't just about replacing material goods - it's about preserving communities, protecting vulnerable families from further loss, and preventing corporate exploitation of this tragedy.

By helping now, we can keep these mountain towns in the hands of the people who've called them home for generations.

This is more than disaster relief; it's about safeguarding the future of our mountain communities.

Imagine waking up to the world turned upside down.The floodwaters came without warning, transforming your peaceful mount...
10/02/2024

Imagine waking up to the world turned upside down.

The floodwaters came without warning, transforming your peaceful mountain community into a raging torrent.

In mere hours, everything you've worked for is swept away - your home, your possessions, your sense of safety.

As the waters slowly recede, the true horror is revealed. Roads have vanished, replaced by impassable chasms. Familiar landmarks are gone, leaving an alien landscape. The air is thick with the stench of mud and decay.

Worse still are the grim reminders of those who couldn't escape - silent forms carried along by the receding waters. Each one represents a neighbor, a friend, a family torn apart.
You're stranded.

No roads in or out.

No power.

No clean water.

Food supplies dwindling.

The only signs of the outside world are the distant thrum of helicopter rotors, too far away to offer immediate hope.
This isn't a nightmare.

This is the reality facing thousands in our mountain communities right now.

They need our help. Urgently. Every minute counts.

Your donation can be the lifeline these families desperately need. Act now.

Help us bring hope back to the mountains.

10/01/2024

Season 2 Episode 1 of the BestAI Podcast is live now!

Come join Leland Best, Khary Taylor and myself as we talk AI and how to get it to work for you, and find out what is new

See Below for details:

Come Hang out with Leland Best and myself as we run through a workshop for AI. We are working on a customer request show...
09/04/2024

Come Hang out with Leland Best and myself as we run through a workshop for AI. We are working on a customer request showing how to build a chiropractic assistant to book appointments, answer questions and take intake questions.

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