09/23/2026
We have been made aware of an emerging fraud trend targeting checks sent by mail for credit card payments. Check fraud is on the rise, unfortunately, with fraudsters employing a scheme to intercept and alter check payments sent via mail before they arrive at the intended recipient's address. To prevent fraud and protect account information for these types of payments, customers are encouraged to pay electronically when possible, using online bill pay, ACH automatic payments set up directly with a merchant, and other electronic and/or mobile payments. If utilizing our bill pay service in online banking, for example, payments to most major credit card companies are automatically sent electronically to your payee.
If you have any questions regarding your account or online banking services, please contact your local banking center or call 1-866-951-0255 and we will be happy to assist you.
For more information and helpful links, please click on ‘Important Information’ on our website home page. In addition, you can go to www.onguardonline.gov for information regarding online privacy and security.