11/03/2026
Following last week's Keystone data-breach coverage: the company also disclosed a stolen device-authentication key and a risk of counterfeit wallets passing its online check.
On October 24, Keystone said a third party had obtained customer shipping information, including names, contact details, addresses and order details. In an October 26 update, Keystone said the attacker also obtained the WebAuth key it uses to verify that a device is genuine. Keystone plans to destroy 18,835 unsold devices carrying that key. According to CoinDesk, Keystone said recovery phrases and private keys were not exposed.
Keystone warned about scammers posing as its staff and offering refunds, replacement devices or "fixes."
If you bought from Keystone, do not act on unsolicited calls, emails or texts about your order. In its October 26 statement, Keystone said devices delivered before October 20 can be used normally if they pass authentication. For devices received after October 20 with the old authentication key, it said to contact official support and use the device only after support confirms its authenticity, even if the online check passes.
Keystone statement: https://x.com/KeystoneWallet/status/2114719318722404578
Original report: https://www.coindesk.com/business/2026/10/27/crypto-wallet-maker-keystone-to-destroy-almost-19-000-devices-after-security-breach