We are just A Resellers only , we do NOT custom Parts as it is there and it might have some parts that is loosen , damage which is not been informed to us as 'Resellers' from our suppliers . For all the items/bikes which we are selling , we will always give a one week warranty so as you could inform us if theres any problem with it just to make sure just to avoid misunderstanding between us and t
he customers . Any defects/damage tafter one week is deemed in still a good condition and whereas any problem or defects after that one week , it is consider tha you borne it . We are also selling small pars for replacement like Hubs , Bearings , shafts adn etc . We try to make it clear that we always treat our customer in a good manner/attitude . We also try to understand that Customers is always right . But we can't hesitate if we got a customer/buyer whom is rude , scold us and etc . We don't mind , we will try to talk things out but if he/she is still too rude , we might just cancel their order and block them from our Facebook . And another thing is that , Apologize if we reply your inbox/comment or anything slow , as we ourself have our own problems but we will reply your question/orders within 24hours or either asap . Too those who are rude to us , basically , we will just ignore you . All we want is to serve Customers with our best attitude and manners . Do also Spread Around about us . Do comment if there's any other things that we could improve on , we will definately try our best . Orders :
- Please Inbox/Pm Us to order things . ( We don't take orders from commenting on status/pictures )
- For Bikes Orders , you are encourage to Deposit Atleast 50 Sgd into our Bank Accout . And the Remaining money , you will just pay us on the delivery Day itself . ( So that we could prepare the bike and we know that some people want to backout last mins if they didnt pay deposit first . And last min backout , we wont return back the money ). Delivery For Bikes Cost 15 SGD Extra .
- For Deliveries of Parts , we will deliver it when we could deliver , no fix date , but we will try to make a date of delivery with you . No need to deposit , just pay to us on the delivery day itself . Delivery charge To your house/ nearest place for 5 SGD Extra .
- For Self Collect , it only Happen on these days : Mon/Weds/Fri at BoonLay Mrt , At 8-830pm ONLY . There wouldnt be any other places of Self collection , Unless if there's some changes in it .
- If the bikes/parts is borne to be damage within 1 week , inform us , and we will get it one to one exchange for a new one , please put back the things to where it came from ( etc , nuts , screws , plastic )
ThankYou to all the Customers which trust us and like our Service . we are proud that we could serve you all . Please Also like our Photos and also like our Fan Page which is ' Fans Of Fixed Gear ' :) Thankyou and enjoy your day ~
Sincerely
- Gear Fixed !
