All Microwurx’ projects take a disciplined approach to meet individual business needs and expand organizations’ capabilities. We do this through IT planning and consulting; focus group sessions; IT audits and evaluations; network security assessments; IT project management; and quality control. At the corporate level we also help organizations develop Corporate Performance Management processes and
metrics, which leverage existing systems and enhance information insight. Our Performance Management professionals implement solutions within the Balanced Scorecard framework and other methodologies, improving monitoring and analysis, budgeting and forecasting. Our information management professionals design bespoke solutions to support life cycle information management. We see Customer Relationship Management (CRM) as a critical tool for information workers in our customer base. We are helping industry associations to leverage CRM tools to better serve their stakeholders. Microwurx also helps to align your IT strategy to your corporate strategy through IT planning and consulting, auditing, and security. We support this solid infrastructure with network support and emergency response (24/7/365), backup and recovery process and assessment, network monitoring, security (anti-virus, anti-SPAM, VPN, firewall installation and services), as well as flexible, reliable solutions based on industry- standard technologies from leading suppliers, including Microsoft, Novell, Cisco, Citrix, HP, and Bell Nexxia. Since 2003, Microwurx has helped clients optimize their IT investments to build intelligent organizations. IT strategy development We develop:
• Customized software to suit clients’ business needs, capacity, and budget • A roadmap outlining priorities, budget, and timelines
Information management and bespoke solutions We work with clients to:
• Organize and manage corporate information • Establish governance policies and procedures • Implement corporate-branded solutions for intranets, extranets, websites, document and records management, collaboration, enterprise search, forms, and workflows • Incorporate and manage Social Media Advertising as an alternative marketing platform
Constituency relationship management and Dynamics CRM solutions We design and implement solutions that offer:
• Centralized contact management • Event management, customer self-service, issue and request tracking, communication campaigns, sales funnels, and bring-forward management
Infrastructure Solutions We provide:
• Business-class ISP hosting• Data centre and cloud computing services • Voice-over-IP and wireless communications services • Managed services • Network design and integration • Network routing and security • CCTV Security Installation
An excellent team will be dynamically drafted based on each project requirement. Our team includes Microsoft-certified technicians, business analysts, information specialists, creative designers, developers, and trainers.
