28/09/2026
πͺ Welcome To The Boardroom
Episode 14: The Automation Dilemma
What if technology could make your company faster, save millions every year, but also make some of your employees' jobs unnecessary?
That's what The Boardroom is all about, putting you in the CEO's seat to make real business decisions.
Today's Boardroom Scenario
A growing financial-services company has 50 employees, with 15 working in operations handling repetitive back-office tasks such as document processing, routine customer requests, data entry and internal reporting.
For the past three months, management has been testing an AI-powered automation system.
The results are promising.
The system could reduce processing time by about 60% and save the company approximately β¦20 million annually.
But there's a difficult trade-off.
If the system is fully implemented, 8 of the 15 operations roles would no longer be required in their current form.
The company is profitable, so this isn't a survival decision. It can afford to keep the employees for now.
Retraining and redeploying them is possible, but it will take time and money, and there is no guarantee that suitable roles will be available for everyone.
At the same time, technology is changing the industry quickly. Delaying too long could leave the company operating less efficiently than others in the market.
Management presents three options:
Option A β Automate Now
Implement the system fully and restructure immediately, while providing proper severance and transition support to affected employees.
Option B β Retrain Before Restructuring
Delay full implementation for six months, retrain the affected employees and try to redeploy as many as possible before eliminating positions.
Option C β Automate Gradually
Introduce the technology gradually over 12 months, redesign roles around it and reduce positions more slowly where necessary.
You can only approve one recommendation.
If you were the CEO, which option would you choose, and what would influence your decision?
The Boardroom is now in session.