Welcome to Sparkle on me Online shopping! ^_^Y We specialized in branded miniature, full size perfume,tester and giftset Authentic & 100% original.and we are sale dresses n Lens! Since all items are ready stock, but why after payment done, i received the message from this blog about the "No stock" or "Stop Production"? There is the possibility when customer checking the stock availability, the it
em still have 5pcs on hand. But while received payment from the customer, the 5pcs actually is paid and reserved by another customer who had make payment earlier. In this case, we will restock from overseas supplier and it take about 2 working days to arrived Malaysia. Sometimes, due to the delay of shipment or Kastam duty issue, the shipment may be hold by the Kastam.So, we will send message to advice customer change to other available item. There is another condtion is when we restock from the oversea supplier, the specific item had stop production. Thus, customer can only change to other available item. What can i do if my order item has no stock or stop production? Ans: You can either change to other available item or request refund for this particular item? How long i need to wait to received my order after payment done? Ans: Estimate within 7 working days (not include Weekend & Public Holidays)
Q4. I need the item urgently, can Ocean Boutique arrange same/next day delivery to me? Ans: We didn't received any urgent order nor commited the delivery time to customer. If customer urgently need the clothes for any purpose, please do not place your order here, because we can't promise you the actual delivery date due to high sales turnover everyday. What should i do if i didn't received my parcel after the 7 working days? Ans: You can contact [email protected] for further inquiry. Is the real item same like the picture? Ans: All the pictures are provided directly by oversea supplier and it just for reference purpose only. The items are 95% as the picture. If there is any different between the picture and real item, we will refer the real item as standard. We didn't accept the quality issue as return or refund excuses. Is the description measurement 100% same with real item? Ans: Due to different measurement standard and tools by suppliers and buyers, the real item measurement may vary -/+2cm. If there is any different between the description and real item, we will refer the real item as standard. We didn't accept wrong measurement as return or refund excuses if the measurement is within the -/+2cm range. Why sometimes the item state FREE Belt or FREE Accessories, but i didn't received the FREE Belt or Accessories when i received the order? Ans: The FREE Belt or FREE Accessories are the FREE Gift offer by the supplier, it's limited and while stock last. We didn't accept the FREE Gift issue as return or refund excuses. Can i exchange or return the purchased item? Ans: We didn't allow any exchange or return for sold items due to any reason. If defect, please refer to our warranty terms and conditions.
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AND WELCOME TO SPARKLE ON ME PERFUME SIDE.!!!!! We specialized in branded miniature, full size perfume,tester and giftset
Authentic & 100% original
