07/06/2026
🚨𝗔 𝗖𝗮𝗹𝗹 𝗧𝗵𝗮𝘁 𝗖𝗼𝘂𝗹𝗱𝗻’𝘁 𝗪𝗮𝗶𝘁
A month plus ago, while attending my club's AGM, I received a missed call from my client, followed by a message:
"Please call me now"
I immediately sensed something was wrong so I quickly excused myself and returned her call immediately.
Her daughter had suddenly developed a severe headache and nausea and was rushed to the nearest hospital. Understandably, her first question was:
"Will my insurance cover this?"
Since her policy was still new (less than 2 years), I advised her not to worry but focus on her daughter's treatment first while I would assist with the claim process later.
The doctor diagnosed 𝘃𝗲𝘀𝘁𝗶𝗯𝘂𝗹𝗮𝗿 𝗻𝗲𝘂𝗿𝗶𝘁𝗶𝘀 and recommended an MRI scan for brain, to rule out other serious conditions.
Concerned about the cost -- RM2K+, she asked whether this outpatient MRI would be claimable.
I reassured her that as long as the scan was medically necessary, it would be covered under her latest medical card.
Thankfully, the MRI results were normal. Thereafter, I assisted with the necessary medical report application and claim submission.
𝗧𝗵𝗲 𝗰𝗹𝗮𝗶𝗺 𝘄𝗮𝘀 𝗮𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗶𝗻 𝗼𝗻𝗲 𝗺𝗼𝗻𝘁𝗵 🙏
𝗢𝗹𝗱𝗲𝗿 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗽𝗹𝗮𝗻𝘀 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝗰𝗼𝘃𝗲𝗿𝗮𝗴𝗲 𝗳𝗼𝗿 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰 𝘁𝗲𝘀𝘁𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗠𝗥𝗜 𝘀𝗰𝗮𝗻𝘀.
Reviewing and upgrading your medical coverage regularly can help ensure you have more comprehensive protection when you need it most.
If you haven't reviewed your medical plan for years, it would be time for a check-up now!