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Benson Hongbin

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Benson Hongbin

The culture we have does not make people feel good about themselves. We're teaching the wrong things. Create your own.
(15)

And you have to be strong enough to say if the culture doesn't work, don't buy it.

03/05/2026

Book 5/ 2026

Never split the difference: Negotiating as if your life depended on it by Chris Voss with Tahl Raz: 2016

"We just want what's fair..."
"Okay. I apologize. Let's stop everything and go back to where I started treating you unfairly, and we'll fix it."

Life is a series of negotiations, and essential negotiation skills are at the heart of collaboration - whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of tactical empathy, open-ended questions, active listening, and intuition to the next level, this book gives you the competitive edge in any conflict resolution scenario.

After a stint policing the rough streets of Kansas City, Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers, gang leaders, and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. By reinforcing that the key to a successful negotiation isn't being right, but having the right mindset, Voss takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped him and his colleagues succeed when it mattered the most – when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, this masterpiece will give you a competitive edge in any discussion.

03/04/2026

Book 4/ 2026

Blink: The power of thinking without thinking by Malcolm Gladwell: 2005

"We live in a world that assumes that the quality of a decision is directly related to the time and effort that went into making it.... We believe that we are always better off gathering as much information as possible and spending as much time as possible in deliberation. We really only trust conscious decision-making. But there are moments, particularly in times of stress, when haste does not make waste, when our snap judgments and first impressions can offer a much better means of making sense of the world."

In his breakthrough bestseller The Tipping Point, Malcolm Gladwell redefined how we understand the world around us. Now, in Blink, he revolutionizes the way we understand the world within.

Blink is a book about how we think without thinking, about choices that seem to be made in an instant - in the blink of an eye - that actually aren't as simple as they seem. Why are some people brilliant decision makers, while others are consistently inept? Why do some people follow their instincts and win, while others end up stumbling into error? How do our brains really work in the office, in the classroom, in the kitchen, and in the bedroom? And why are the best decisions often those that are impossible to explain to others?

Gladwell reveals that great decision makers aren't those who process the most information or spend the most time deliberating, but those who have perfected the art of "thin-slicing" - filtering the very few factors that matter from an overwhelming number of variables.

In Blink, we meet the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Here, too, are great failures of "blink": the election of Warren Harding; "New Coke," and the shooting of Amadou Diallo by police. Importantly, Gladwell shows us that our snap judgements can be educated and controlled.

03/03/2026

Book 3/ 2026

Black Box Thinking: The surprising truth about success by Matthew Syed: 2015

"It is worth noting here, if only briefly, the link between blame and cognitive dissonance. In a culture where mistakes are considered blameworthy, they are also likely to be dissonant. When the external culture stigmatises mistakes, professionals are likely to internalize these attitudes. Blame and dissonance, in effect, are driven by the same misguided attitude to error. A failure to learn from mistakes has been one of the single greatest obstacles to human progress. A progressive attitude to failure turns out to be a cornerstone of success for any institution."

Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail.
　
We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it wrong can have deadly consequences. Consider the shocking fact that preventable medical error is the third-biggest killer in the United States, causing more than 400,000 deaths every year. More people die from mistakes made by doctors and hospitals than from traffic accidents. Most of those mistakes are never made public because of malpractice settlements with nondisclosure clauses.

For a dramatically different approach to failure, look at aviation. Every passenger aircraft in the world is equipped with two almost-indestructible black boxes, one of which records instructions sent to the onboard electronic systems, and another that records the conversations and sounds in the cockpit. Whenever there’s any sort of mishap, major or minor, the boxes are opened, the data is analyzed, and experts figure out exactly what went wrong. Then, the facts are published, and procedures are changed so that the same mistakes won’t happen again. By applying this method in recent decades, the industry has created an astonishingly good safety record.

Few of us put lives at risk in our daily work as surgeons and pilots do, but we all have a strong interest in avoiding predictable and preventable errors. So why don’t we all embrace the aviation approach to failure rather than the health-care approach? As Matthew Syed shows in this eye-opening book, the answer is rooted in human psychology and organizational culture.

Syed argues that the most important determinant of success in any field is an acknowledgement of failure and a willingness to engage with it. Yet most of us are stuck in a relationship with failure that impedes progress, halts innovation, and damages our careers and personal lives. We rarely acknowledge or learn from failure—even though we often claim the opposite. We think we have 20/20 hindsight, but our vision is usually fuzzy.

This book draws on a wide range of sources—from anthropology and psychology to history and complexity theory—to explore the subtle but predictable patterns of human error and our defensive responses to error. You will learn why it's advisable to embrace the guided-missile approach as opposed to the ballistic model of success: success is not just dependent on before-the-event reasoning, it is also about after-the-trigger adaptation. In addition, he shares fascinating stories of individuals and organizations that have successfully embraced a black box approach to improvement, such as David Beckham, the Mercedes F1 team, and Dropbox.

03/02/2026

Book 2/ 2026

When breath becomes air: What makes life worth living in the face of death? by Dr. Paul Kalanithi: 2016

"You have to be there for each other, but you also have to get your rest when you need it. This kind of illness can either bring you together, or it can tear you apart. Now more than ever, you have to be there for each other."

At the age of thirty-six, on the verge of completing a decade’s worth of training as a neurosurgeon, Paul Kalanithi was diagnosed with stage IV lung cancer. One day he was a doctor treating the dying, and the next he was a patient struggling to live. And just like that, the future he and his wife had imagined evaporated. When Breath Becomes Air chronicles Kalanithi’s transformation from a naïve medical student “possessed,” as he wrote, “by the question of what, given that all organisms die, makes a virtuous and meaningful life” into a neurosurgeon at Stanford working in the brain, the most critical place for human identity, and finally into a patient and new father confronting his own mortality.

What makes life worth living in the face of death? What do you do when the future, no longer a ladder toward your goals in life, flattens out into a perpetual present? What does it mean to have a child, to nurture a new life as another fades away? These are some of the questions Kalanithi wrestles with in this profoundly moving, exquisitely observed memoir.

Paul Kalanithi died in March 2015, while working on this book, yet his words live on as a guide and a gift to us all. “ Severe illness wasn't life-altering, it was life-shattering. I began to realize that coming in such close contact with my own mortality had changed both nothing and everything. Before my cancer was diagnosed, I knew that someday I would die, but I didn't know when. After the diagnosis, I knew that someday I would die, but I didn't know when. But I knew it acutely," he wrote. “Seven words from Samuel Beckett began to repeat in my head: ‘I can’t go on. I’ll go on.’” When Breath Becomes Air is an unforgettable, life-affirming reflection on the challenge of facing death and on the relationship between doctor and patient, from a brilliant writer who became both.

03/01/2026

Book 1/2026
How to win friends & influence people by Dale Carnegie: 1936

"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."

* You can go after the job you want—and get it!
* You can take the job you have—and improve it!
* You can take any situation—and make it work for you!

Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you:
* 6 ways to make people like you
* 12 ways to win people to your way of thinking
* 9 ways to change people without arousing resentment

This is a must-read for the twenty-first century; it has the potential to turn around your relationships and improve your dealings with all the people in your life.

01/10/2024

October reminders...

14/09/2024

Sometimes, you need to change the direction. Patience is not always the optimal way.

09/07/2024

Happy Trivia Tuesday, here's a cheap one for you...
Drop your answers in the comments section!

08/07/2024

NB: When the sun comes up, you had better be running.

02/07/2024

Happy Trivia Tuesday, let's keep learning...
Did you know that...

25/06/2024

Trivia Tuesday!
The test...
Let's talk in the comments section guys...

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Nairobi

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Monday	08:30 - 17:00
Tuesday	08:30 - 17:00
Wednesday	08:30 - 17:00
Thursday	08:30 - 17:00
Friday	08:30 - 17:00
Saturday	08:30 - 12:00

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