23/01/2024
In September 2023, a global gaming and entertainment company was brought face-to-face with its worst fears.
A social engineering attack, which took place during a 10-minute phone call to the organization’s help desk, sparked a 10-
day, critical disruption. Stronger cyber security foundations, with a focus on awareness, education, and more robust incident response plans, could have mitigated the resulting disruption to the
organization.
This event occurred without the confirmed use of generative AI, which further stresses that the foundational cyber security elements need to be put in place and mastered to contend with the potential rise in advanced attacks
from new capabilities.