BPO/ITES Job Updates

BPO/ITES Job Updates This is Shwetha CA, working as recruitment consultant in BPO and ITES hiring at IKYA Human capital solutions

14/05/2018

Shwetha CA
5 mins ·
We are hiring for HR Recruiter for lateral hiring (BPO/ITES/IT/BSFI domain)

Eligibility:
• Fresher/Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter)-Lateral hiring experience is a plus
• Good communication and interpersonal skills

Job location: Koramangala

Salary: up to 2.5 LPA
Shifts: Day shift
Offs: Saturday and sunday fixed off

Job summary
Lateral recruitment is the process of hiring an "expert" for the job that needs to be filled. In some cases, it is a specialized hiring. The expert usually is from another organization which is recognized as the leader in the field whom it would be to your advantage to employ.

About the company
IKYA is a division of Quess corp. IKYA Human Capital Solutions is the fastest growing human resource management solutions provider in India. Headquartered in Bangalore we are present across 33 cities and 65 offices. We offer best-in -class services in recruitment and selection to over 600+ clients across the country to a clientele including leading MNCs and large Indian firms across Retail, Telecom, FMCG, FMCD, E-commerce, BFSI, Manufacturing, Agro and Agriculture, Healthcare, Life-sciences, Pharma, Hospitality, Education sectors. As on 30th Sep 2017 over 1,31,000+ associate are deployed with 600+ clients in general staffing across 550 cities and towns.
Quess Corp Limited is a provider of business services with headquarters based in Bangalore. Quess Corp operates in five sectors Industrials, Integrated Facility Management, People Services, Global Technology Solutions and Internet Business. It is a subsidiary of Thomas Cook India.[1][2][3] and is listed on the Bombay Stock Exchange and NSE. Starting operations from 2007 Quess Corp operates in India with 64 offices across India along with a presence in North America, the Middle East and South East Asia. The employee strength of Quess Corp is over 2,12,500

Subsidiaries
• Brainhunter Systems Limited (Canada)
• Co-Achieve Solutions Private Limited
• Comtel Solutions
• Dependo Logistics Services Private Limited
• Excelus Learning Solutions Private Limited
• Inticore VJP Advance Systems Private Limited
• MFX Infotech Private Limited
• Mindwire Systems Limited
• Conneqt Business Solution
• Vedang Cellular Services

Divisions
• Magna Infotech
• Hofincons
• IKYA Human Capital Solutions
• IKYA Search Partners
• PeopleNow
• Inedge Retail
• Avon Facility Management Services
• Maxeed Telecom & Utility services

Roles and Responsibilities
• Head Hunting
• Screening resumes
• Performing in-person and phone interviews with candidates
• Coordinating interviews with the hiring managers
• Following up on the interview process status
• Communicating employer information and benefits during screening process
• Completing timely reports on employment activity
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process

Thanks &Regards
Shwetha CA

Contact details
Mob: 9611209386 (call/whatsapp)
Email: [email protected]

For more updates on job
LinkedIn - https://in.linkedin.com/pub/shwetha-c-a/a9/438/260
Facebook - https://www.facebook.com/Shwetha.ikya

06/08/2017
For jobs in BPO and ITES
04/12/2016

For jobs in BPO and ITES

This is Shwetha CA, working as recruitment consultant in BPO and ITES hiring at IKYA Human capital solutions

Technical support job openings in leading Domestic Company Are you looking to make your career in Technical support in l...
19/09/2016

Technical support job openings in leading Domestic Company
Are you looking to make your career in Technical support in leading domestic company?

Eligibility:
• Graduate fresher/exp
• Undergraduate with minimum 6 months of experience in Voice
process

Job location: Brookfield/Bommanahalli

Salary: 2.5 LPA-3.5LPA + (allowance, perks, incentives, food coupon)
Shifts and Cabs provided: Day shift and 2 ways

Type: Domestic voice process
Languages to be known: English and Hindi or English and any south Indian language

If you’re interested to apply for this job call @ 9611209386 and or send your updated CV to [email protected]

Freshers get a best start for your career!

Why start a career in this field?
*The information technology world has created exciting opportunities for anyone seeking a job in the technical world. Of those many jobs, the technical support position offers several advantages.
*Technical support personnel are typically among the brightest technical professionals, and must be ready to support other technology people, such as programmers, operators and hardware engineers.
*Technical support skills are totally portable from one company to another. A technical support specialist can take her knowledge with her to a new job and never miss a beat.

Job summary
Technical support and Technical support ex¬¬ecutive will apply technical knowledge ex¬¬ecutive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users by performing a question diagnosis.

What does an IT technical support officer do?
As an Technical support, you’ll be part of the IT crowd so you’ll be monitoring and maintaining the computer systems as well as the networks within an organization. You’ll be the first person employees will come to.

Career progression and opportunities – why career in technical support?
Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs

Entry requirements
*One who insist to make career in technical field
*The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date.

Typical work activities
*IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
*Installing and configuring computer hardware operating systems and applications;
*Talking staff or clients through a series of actions over the telephone to help set up systems or resolve issues
*Testing and evaluating new technology;
*Stay current with system information, changes and updates
*Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;

Skills and knowledge
*Knowledge of customer service principles and practices;
*Effective listening skills;
*Multi-tasking capabilities;
*Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency

Competencies
*Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions
*Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

If you're...
A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support.

You’ll receive high standard job training before you start up your job
No contract or bond

Regards
CA Shwetha
Recruitment consultant-ITES/BPO
IKYA Human capital solutions
Bangalore
Ikya Human Capital Solutions,
A Unit of Quess corp,
2nd floor, Raheja Arcade,
Beside Punjab grill, Koramangala, Bangalore
Landmark: Opposite to Forum mall, Koramangala

Contact details

Mob: 9611209386
Email: [email protected]

For more updates on job
LinkedIn - https://in.linkedin.com/pub/shwetha-c-a/a9/438/260
Facebook - https://www.facebook.com/Shwetha.ikya

Technical support job openings in leading Domestic Company
Are you looking to make your career in Technical support in leading domestic company?

Eligibility:
• Graduate fresher/exp
• Undergraduate with minimum 6 months of experience in Voice process
Job location: Brookfield/Bommanahalli
Salary: 2.5 LPA-3.5LPA + (allowance, perks, incentives, food coupon)
Shifts and Cabs provided: Day shift and 2 ways
Type: Domestic voice process
Languages to be known: English and Hindi or English and any south Indian language

If you’re interested to apply for this job call @ 9611209386 and or send your updated CV to [email protected]

Freshers get a best start for your career!

Why start a career in this field?
*The information technology world has created exciting opportunities for anyone seeking a job in the technical world. Of those many jobs, the technical support position offers several advantages.
*Technical support personnel are typically among the brightest technical professionals, and must be ready to support other technology people, such as programmers, operators and hardware engineers.
*Technical support skills are totally portable from one company to another. A technical support specialist can take her knowledge with her to a new job and never miss a beat.

Job summary
Technical support and Technical support ex¬¬ecutive will apply technical knowledge ex¬¬ecutive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users by performing a question diagnosis.

What does an IT technical support officer do?
As an Technical support, you’ll be part of the IT crowd so you’ll be monitoring and maintaining the computer systems as well as the networks within an organization. You’ll be the first person employees will come to.

Career progression and opportunities – why career in technical support?
Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs

Entry requirements
*One who insist to make career in technical field
*The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date.

Typical work activities
*IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
*Installing and configuring computer hardware operating systems and applications;
*Talking staff or clients through a series of actions over the telephone to help set up systems or resolve issues
*Testing and evaluating new technology;
*Stay current with system information, changes and updates
*Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;

Skills and knowledge
*Knowledge of customer service principles and practices;
*Effective listening skills;
*Multi-tasking capabilities;
*Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency

Competencies
*Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions
*Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

If you're...
A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support.

You’ll receive high standard job training before you start up your job
No contract or bond

Regards
CA Shwetha
Recruitment consultant-ITES/BPO
IKYA Human capital solutions
Bangalore
Ikya Human Capital Solutions,
A Unit of Quess corp,
2nd floor, Raheja Arcade,
Beside Punjab grill, Koramangala, Bangalore
Landmark: Opposite to Forum mall, Koramangala

Contact details

Mob: 9611209386
Email: [email protected]

For more updates on job
LinkedIn - https://in.linkedin.com/pub/shwetha-c-a/a9/438/260
Facebook - https://www.facebook.com/Shwetha.ikya

View shwetha C A’S professional profile on LinkedIn. LinkedIn is the world's largest business network, helping professionals like shwetha C A discover inside connections to recommended job candidates, industry experts, and business partners.

10/04/2016

Customer support specialist jobs in leading MNC (B2B, B2C)

Are you looking to make your career in customer support jobs in Telecom/Banking/Insurance/Health care/HR/Finance/Logistics/Hotel/ tourism and travel domain in top leading company?

Freshers also can apply!

Eligibility:
* Graduate (Fresher/experienced)
* Under Graduate (Fresher/experienced)

Note: IKYA Human capital solutions is one of the top recruitment service providing organisation in India to many companies and when we say service we don't charge anything. We just help you to get the relevant job

Job summary
Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue, as a customer support you have to deliver timely, accurate and professional customer service to the customers and communicate with customers via phone, email and chat.

Salary range: 1.4LPA-4.2 LPA (Depends upon relevant experience and education qualification)

Type: International voice process and semi voice process/ Domestic voice and non-voice process

Shifts: Day shift/UK/US/ Australian/ rotational shifts

Industry: Telecom/Banking/Insurance/ Health care/HR/ Finance/ Logistics/Hotel/ tourism and travel

Entry requirements

* Requires candidates who have excellent oral and written communication
* A candidate who insist to make career in customer service

Typical work activities

* Stay current with system information, changes and updates
* Working with other customer support teams to ensure a consistent and high-quality level of support.
*Building rapport with customers and retain them by providing quality service.
* Replying to customers for their queries through E-mail and over telephone

Career progression and opportunities: Why career in Customer support job
Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue; you can progress to higher levels, such as team leader or supervisor, then to various levels of management or a customer service manager

Skills and knowledge

* Knowledge of customer service principles and practices;
* Effective listening skills;
* Multi-tasking capabilities;
* Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency

Competencies

* Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions

* Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks;

* Self-imposing standards of excellence rather than having standards imposed.

If you're...

A logical thinker with excellent problem-solving skills, excellent communication skills and one who insists to make career in Customer support job then you may be the perfect candidate to work in customer support job

If you are interested get back to me by sending your CV to [email protected] or call @+91-9611209386 and fix up your interview

Interviews are happening on daily basis until position gets filled!

You will receive high standard job training before you start up your job

Then what are you waiting for apply to this job sending your resume to [email protected] or for quick response call @ 9611209386 and fix up your interview

Regards

CA Shwetha
Recruitment consultant-ITES/BPO
IKYA Human capital solutions
Bangalore

Ikya Human Capital Solutions,
A Unit of Quess corp,
2nd floor, Raheja Arcade,
Beside Punjab grill, Koramangala, Bangalore
Landmark: Opposite to Forum mall, Koramangala

Contact details

Mob: 9611209386
Email : [email protected]

Address

Bangalore
560095

Telephone

9611209386

Website

https://www.facebook.com/Shwetha.ikya

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