07/10/2026
"Can we claim the VAT on this?â
Itâs a question clients regularly ask me - and something I constantly come across when reviewing receipts and processing expenses.
Sometimes I receive a proper VAT invoice showing the supplierâs VAT number, the customerâs details, a description of the purchase, the net amount and the VAT calculation. Great - my dream receipt or invoice!
Other times, from the very same supplier, I receive only a card receipt, bank-payment confirmation or basic order summary. Not quite the dream paperworkâŚand this is where the confusion begins!
If VAT was reclaimed from that supplier previously, itâs easy to assume it can be reclaimed again. But the VAT treatment depends on the evidence held for each individual transaction - not simply on who the supplier is.
A bank or card receipt proves that a payment was made, but it doesnât necessarily prove that VAT was charged. Even if the supplier is VAT registered, we cannot automatically assume that everything they sell is subject to VAT. The same supplier could sell standard-rated, reduced-rated, zero-rated or exempt items.
For purchases over ÂŁ250, you would normally need a full VAT invoice containing all the required information, including the customerâs name and address and a clear VAT calculation.
For purchases of ÂŁ250 or less, a simplified VAT invoice may be acceptable. It doesnât need to show the customerâs name and address or a separately calculated VAT amount, but it must still include the supplierâs name, address and VAT registration number, the date and description of the purchase, the VAT-inclusive total and the applicable VAT rate.
That last point is important: âunder ÂŁ250â doesnât mean we can simply assume VAT at 20%. Unfortunately, my calculator and I are not allowed to fill in the missing information! The receipt must still tell us which VAT rate applies. CafĂŠs, supermarkets, hotels, Amazon and other general retailers can all supply items with different VAT treatments.
If the correct document hasnât been provided, the first step should be to go back to the supplier and request a compliant VAT invoice. HMRC may accept alternative evidence in exceptional circumstances, but this is discretionary and shouldnât become the normal substitute for obtaining the correct paperwork.
So, when your bookkeeper asks you for a better receipt or a proper VAT invoice, we arenât trying to create extra work or being unnecessarily fussy. Weâre making sure that any VAT reclaimed can be properly supported if HMRC ever asks to see the evidence.
The clearer the paperwork, the easier it is to claim what the business is genuinely entitled to - without assumptions, unnecessary risk or a VAT guessing game!
And yes, a perfectly clear VAT invoice really can make a bookkeeperâs day. Itâs the little things! đ