NFU Mutual South West Lancashire

17/08/2026

🌟 We're hiring! 🌟

Looking for a friendly, customer-focused role with a trusted local business? We're on the lookout for an Account Handler to join our team. If you enjoy helping people, building relationships and want to build a rewarding career, we'd love to hear from you!

👉 Full details, including how to apply, can be found here: https://orlo.uk/R9zhv

01/06/2026

Meet Leila, one of our office’s Trainee Insurance Advisors. Leila started working for our office in July 2025, and has since settled into her role nicely learning about the Motor and Personal Insurance products the NFU Mutual has to offer; Leila really enjoys speaking with our customers, both on the phone and when people come into the office to see us!

Outside of work Leila enjoys spending time with her two horses, which she competes with; most of her free time is taken up by looking after her horses and spending as much time with them as she can. She is also the secretary of her local young farmers club which she dedicates a lot of her spare time to, helping in the running of the club and supporting its members.

29/05/2026

Meet Faith, one of our Trainee Insurance Advisors at South West Lancashire. Faith started here with us in June 2025, working with our motor and personal customers, helping with any insurance queries they may have. Faith is really motivated by her work, knowing that she can help protect our customers and what is important to them.

Outside of work, Faith likes to spend her free time working out at the gym or fussing over her dog, whom she adores. She also enjoys reading as a great way to wind down at the end of a busy day.

27/05/2026

Meet Debbie, who recently joined our team in August 2025 as our Life Lead Co-ordinator. Since joining the agency, Debbie has really enjoyed speaking with customers both on the phone and in person, as well as leaning about the different products and services we offer as an agency; and most importantly getting to know our lovely team.

In her spare time Debbie likes going on lots of nice walks in the local area and spending time with her friends and family, especially her two-year-old grandson.

25/05/2026

Meet Nicola, one of our Customer Service Advisors, who has been part of the team since April 2023. Nicola enjoys the diversity in her role. No day is the same, always speaking with different customers and helping them with their different insurance queries, and she is very pleased to work in a lovely office with lots of lovely people.

Nicola spends all her spare time her two young boys and husband, with whom she goes on lots of walks, swimming and catching up with friends and family. When she can find the time, Nicola also enjoys reading lots of books, and has plenty of recommendations for good reads.

22/05/2026

Meet Sharon, who has been with us since January 2011, and has recently become our Commercial and Bespoke Account Executive.

Sharon loves meeting with new people and being part of a close-knit team. She is very proud of the high levels of local personal service that our agency provides.

When Sharon isn’t in work, she enjoys eating out with friends and family, and going on plenty of walks with the dog. When she gets the chance, she also like to go on holidays, especially to Anglesey, which is one of her favourite places.

20/05/2026

Meet Phil, one of the Customer Service Advisors in our office. He enjoys spending lots of time with our commercial customers, dealing with any insurance queries they may have.

Before Phil started working in our office, he previously worked for insurance companies in Manchester, so really appreciates working in a rural environment, especially with our office being so close to so many beautiful villages and countryside!

Outside of work Phil has many hobbies, including ornithology, astronomy, computing and reading books, so he likes to keep himself very busy both inside and outside of work!

18/05/2026

🐝🌼 Celebrate National Bee Day & Wear Yellow for Bebe – May 20th! 🌼🐝

Join us in buzzing with excitement as we celebrate National Bee Day! 🐝💛 Bees play a vital role in our environment, helping plants grow and keeping our ecosystems thriving—so it’s the perfect time to show them some love.

To make the day extra special, we’re supporting Bebe’s Hive 💛 Why not wear something yellow on May 20th to help raise awareness and show your support!
Whether it’s a bright top, accessories, or a splash of sunshine in your outfit—let’s come together and create a hive of yellow positivity! 🌻✨

📸 Don’t forget to snap a photo and share your yellow look—we’d love to see everyone getting involved!

Let’s remember Bebe, support the incredible work of Bebe's Hive, and work together to support our bees whilst spreading a little sunshine! 🐝💛

Take a look at the Bebe's Hive page here: https://orlo.uk/9zf4l

Bebe’s Hive CIC will support grieving children through creative, child-led healing.
Our sessions honour memory, encourage resilience, and build connection - one small act of kindness at a time. 💛🐝

14/05/2026

Meet Kathryn, one of our Customer Service advisors at South West Lancashire. Kathryn has been a part of our team since 2015, providing comprehensive support across the team by empowering colleagues through effective coaching, development, and collaborative problem solving; she has a broad technical knowledge and is able to step in where needed to provide the best possible customer outcomes.

Kathryn really appreciates the opportunity to build meaningful relationships with our customers and meet their insurance needs.

Outside of work, she likes to participate in park runs, is a season ticket holder and supporter of Wigan Athletic and goes open water swimming when the weather allows.

12/05/2026

Meet Christine, the Accounts Assistant at South West Lancashire. Christine started working for us in December 2013, and has since become part of the furniture, helping out with anything she can in the office. Her favourite part about her work is the people! Both her colleagues and our customers; facing different challenges all the time keeps her on her toes and makes every day different.

When Christine isn’t at work, she’s keeping fit, and spending quality time with her lovely children and grandchildren. She also likes going on holidays and doing lots of sightseeing.