27/05/2026
A client recently purchased a large, mixed-use commercial property comprising:
- Ground-floor retail units
- Upper-floor residential flats
- A vacant warehouse section undergoing refurbishment
On paper, it was one building. In reality, it presented multiple risk factors:
- Mixed occupancy and varying fire loads
- Partial unoccupancy
- Ongoing works
- Non-standard construction in the warehouse section
- Different tenancy agreements across the site
This combination meant the risk fell outside standard insurer appetite.
Instead of forcing the risk into an off-the-shelf policy, a bespoke approach was taken:
- Full risk presentation with clear occupancy and works schedules
- Specialist markets engaged with experience in mixed-use and unoccupied property
- Tailored cover including property damage, loss of rent, public liability and material damage during works
- Risk management recommendations provided to improve insurer confidence and pricing
The result?
Comprehensive protection aligned to the actual risk, not assumptions.
Complex risks aren’t about being “high risk” , they’re about being, different.
And different requires expertise, strong insurer relationships, and a willingness to look beyond standard wordings.
If you’re acquiring, redeveloping or refinancing commercial property, it’s worth asking:
Does my insurance truly reflect the complexity of my asset?