09/10/2026
APP FRAUD AND SUPPLIER BANK DETAIL SCAMS
A supplier asks you to update their bank details. Would your payment process catch a fraudulent request?
That one email could be enough to redirect a genuine payment to a fraudster.
This is a common route for APP fraud — authorised push payment fraud — where a business is tricked into approving a payment to the wrong account.
The safest response is simple: verify the change before you pay.
If a supplier sends new bank details:
- Call them using a phone number you already have on file.
- Do not rely on contact details included in the change request.
- Check that the account details match what the supplier confirms.
- Be cautious if the message creates unusual urgency.
- Make sure everyone who approves payments follows the same process.
Fraud prevention does not always require complicated systems.
Sometimes, one extra check is what protects your cash flow.
Changed bank details? Verify first. Pay second.