14/10/2025
If you have a company health insurance scheme, you may be wondering what the process is when it comes to your renewal.
Roughly 6-8 weeks before your renewal date, your insurer releases your renewal premium for the coming year, along with any changes in the policy benefits.
As an intermediary, we also get a copy, and this is when the process starts to make sure we are recommending the right product.
What we do:
1. Receive a copy of your renewal invite
2. Contact you to carry out a detailed fact find, making sure we capture any changes i.e any joiners/leavers, promotions, dependents that are now not eligible as being over age, and we will learn about any ongoing claims or medical conditions employees may have (this is to the best of the knowledge of the group secretary). It may be that the companies' needs have changed too.
3. We will start speaking with your insurer to discuss the risk profile, and speak about any discounts that could be provided.
4. A market review is carried out, speaking to each insurer you would be eligible to join, ensuring that they are offering a policy that matches your requirements and further negotiations.
5. Your review is put into a report, with easy-to-understand information. The report will outline our recommendation to either switch to another provider or remain with your holding insurer. We may recommend to make some adjustments.
6. A follow-up call then takes place to inform you of what has taken place, a further explanation of why we are recommending what we have, and answer any questions you may have.
7. Upon agreement, we process the renewal accordingly, by either making changes to your current provider or switching you to your new provider.
All this is done making your renewal and potential transfer to a new provider as smooth as possible.
And we do this without charging you a fee as the insurer will pay us a commission.
Let us know if we can help with your business health insurance renewal.
