Independent Loss Adjusters

Independent Loss Adjusters FCA registered Independent Loss Adjusters, working for you not your Insurer.

๐—ง๐—›๐—˜ ๐— ๐—ข๐—ฆ๐—ง ๐—œ๐— ๐—ฃ๐—ข๐—ฅ๐—ง๐—”๐—ก๐—ง ๐—ก๐—จ๐— ๐—•๐—˜๐—ฅ ๐—ข๐—ก ๐—ฌ๐—ข๐—จ๐—ฅ ๐—›๐—ข๐— ๐—˜ ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—”๐—ก๐—–๐—˜ ๐— ๐—œ๐—š๐—›๐—ง ๐—ก๐—ข๐—ง ๐—•๐—˜ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—ฃ๐—ฅ๐—˜๐— ๐—œ๐—จ๐— When your home insurance renewal arrives, itโ€™s...
09/09/2026

๐—ง๐—›๐—˜ ๐— ๐—ข๐—ฆ๐—ง ๐—œ๐— ๐—ฃ๐—ข๐—ฅ๐—ง๐—”๐—ก๐—ง ๐—ก๐—จ๐— ๐—•๐—˜๐—ฅ ๐—ข๐—ก ๐—ฌ๐—ข๐—จ๐—ฅ ๐—›๐—ข๐— ๐—˜ ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—”๐—ก๐—–๐—˜ ๐— ๐—œ๐—š๐—›๐—ง ๐—ก๐—ข๐—ง ๐—•๐—˜ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—ฃ๐—ฅ๐—˜๐— ๐—œ๐—จ๐— 

When your home insurance renewal arrives, itโ€™s natural to look at the price first.

But thereโ€™s another figure on the policy that could matter far more if you ever need to make a substantial buildings claim:

๐—ง๐—ต๐—ฒ ๐—ฎ๐—บ๐—ผ๐˜‚๐—ป๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜† ๐—ถ๐˜€ ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ๐—ฑ ๐—ณ๐—ผ๐—ฟ.

One common misunderstanding is assuming your homeโ€™s ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ and its ๐—ฟ๐—ฒ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜ are the same thing.

They arenโ€™t.

Rebuilding a property can involve much more than replacing bricks and mortar. Depending on the circumstances, costs can include demolition, labour, materials, professional fees, access requirements and other reinstatement costs.

BCIS says its House Rebuilding Cost Index has risen by around ๐Ÿฐ๐Ÿฌ% ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐˜ƒ๐—ฒ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐˜๐—ผ ๐—๐˜‚๐—น๐˜† ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ.

So it may be worth asking:

๐—ช๐—ต๐—ฒ๐—ป ๐—ฑ๐—ถ๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—น๐—ฎ๐˜€๐˜ ๐—ฐ๐—ต๐—ฒ๐—ฐ๐—ธ ๐˜„๐—ต๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ๐—ถ๐—ป๐—ด๐˜€ ๐—ณ๐—ถ๐—ด๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ผ๐—น๐—ถ๐—ฐ๐˜† ๐˜€๐˜๐—ถ๐—น๐—น ๐—ฟ๐—ฒ๐—ณ๐—น๐—ฒ๐—ฐ๐˜๐˜€ ๐˜๐—ต๐—ฒ ๐—น๐—ถ๐—ธ๐—ฒ๐—น๐˜† ๐—ฐ๐—ผ๐˜€๐˜ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ต๐—ผ๐—บ๐—ฒ?

Donโ€™t simply assume it updates automatically or that your propertyโ€™s sale value gives you the answer.

If youโ€™ve already made a claim and your insurer has raised ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฎ๐˜ƒ๐—ฒ๐—ฟ๐—ฎ๐—ด๐—ฒ ๐—ฐ๐—น๐—ฎ๐˜‚๐˜€๐—ฒ, ask them to explain how they reached their figures and what effect they say it has on your claim.

Independent Loss Adjusters can provide free initial insurance claim advice if you are unsure what underinsurance could mean for an existing claim.

๐—ก๐—ฒ๐—ฒ๐—ฑ ๐—›๐—ฒ๐—น๐—ฝ ๐—ช๐—ถ๐˜๐—ต ๐—ฎ๐—ป ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ? Call 0800 002 5178

Read our guide to underinsurance in UK property claims:
https://www.ilauk.co.uk/underinsurance-in-uk-property-claims-how-to-avoid-being-underinsured/

DOES YOUR INSURANCE SETTLEMENT OFFER ACTUALLY COVER THE WORK NEEDED?๐˜ผ ๐™˜๐™–๐™ง๐™š๐™›๐™ช๐™ก ๐™˜๐™๐™š๐™˜๐™  ๐™ฉ๐™ค๐™™๐™–๐™ฎ ๐™ข๐™–๐™ฎ ๐™จ๐™–๐™ซ๐™š ๐™– ๐™›๐™ค๐™ง๐™ฉ๐™ช๐™ฃ๐™š ๐™ฉ๐™ค๐™ข๐™ค๐™ง๐™ง๐™ค๐™ฌ!Wh...
03/09/2026

DOES YOUR INSURANCE SETTLEMENT OFFER ACTUALLY COVER THE WORK NEEDED?

๐˜ผ ๐™˜๐™–๐™ง๐™š๐™›๐™ช๐™ก ๐™˜๐™๐™š๐™˜๐™  ๐™ฉ๐™ค๐™™๐™–๐™ฎ ๐™ข๐™–๐™ฎ ๐™จ๐™–๐™ซ๐™š ๐™– ๐™›๐™ค๐™ง๐™ฉ๐™ช๐™ฃ๐™š ๐™ฉ๐™ค๐™ข๐™ค๐™ง๐™ง๐™ค๐™ฌ!

When an insurance settlement offer arrives, it can be tempting to focus on one thing: the final figure.

But the more useful question is ๐˜„๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜€ ๐—ฎ๐—ฐ๐˜๐˜‚๐—ฎ๐—น๐—น๐˜† ๐—ฏ๐—ฒ๐—ฒ๐—ป ๐—ถ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฎ๐˜ ๐—ณ๐—ถ๐—ด๐˜‚๐—ฟ๐—ฒ?

Check whether the proposed settlement takes account of things such as:

โ€ข The full repair and reinstatement scope
โ€ข Drying and strip-out where required
โ€ข Access costs
โ€ข VAT
โ€ข Professional fees
โ€ข Damaged items or areas that may have been missed
โ€ข The terms and limits of your policy

A settlement that initially looks too low is not automatically wrong. Equally, if important work or costs appear to be missing, it is reasonable to ask how the figure has been calculated and provide further evidence where appropriate.

If you are unsure about an offer you have received, Independent Loss Adjusters can provide ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ claim advice and help you understand the position before you decide what to do next.

๐—”๐˜€๐—ธ ๐—™๐—ผ๐—ฟ ๐—™๐—ฟ๐—ฒ๐—ฒ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ง๐—ผ๐—ฑ๐—ฎ๐˜†

๐—–๐—ฎ๐—น๐—น: 0800 002 5178
๐—ฉ๐—ถ๐˜€๐—ถ๐˜: www.ilauk.co.uk

๐—ง๐—ข ๐—˜๐—ฉ๐—˜๐—ฅ๐—ฌ๐—ข๐—ก๐—˜ ๐—”๐—™๐—™๐—˜๐—–๐—ง๐—˜๐—— ๐—•๐—ฌ ๐—ง๐—›๐—˜ ๐—™๐—Ÿ๐—ข๐—ข๐——๐—œ๐—ก๐—š ๐—œ๐—ก ๐—•๐—œ๐—ฅ๐— ๐—œ๐—ก๐—š๐—›๐—”๐—  - ๐—ฃ๐—Ÿ๐—˜๐—”๐—ฆ๐—˜ ๐—ฆ๐—ง๐—”๐—ฌ ๐—ฆ๐—”๐—™๐—˜.It's difficult to look at the scenes from Birmingh...
28/08/2026

๐—ง๐—ข ๐—˜๐—ฉ๐—˜๐—ฅ๐—ฌ๐—ข๐—ก๐—˜ ๐—”๐—™๐—™๐—˜๐—–๐—ง๐—˜๐—— ๐—•๐—ฌ ๐—ง๐—›๐—˜ ๐—™๐—Ÿ๐—ข๐—ข๐——๐—œ๐—ก๐—š ๐—œ๐—ก ๐—•๐—œ๐—ฅ๐— ๐—œ๐—ก๐—š๐—›๐—”๐—  - ๐—ฃ๐—Ÿ๐—˜๐—”๐—ฆ๐—˜ ๐—ฆ๐—ง๐—”๐—ฌ ๐—ฆ๐—”๐—™๐—˜.

It's difficult to look at the scenes from Birmingham and forget that behind every flooded property is a person, a family or a business trying to work out what to do next.

If water has entered your home or business, we know how overwhelming those first few hours and days can feel.

For now, ๐—ฝ๐—น๐—ฒ๐—ฎ๐˜€๐—ฒ ๐—ฝ๐˜‚๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜€๐—ฎ๐—ณ๐—ฒ๐˜๐˜† ๐—ณ๐—ถ๐—ฟ๐˜€๐˜. Don't enter floodwater or put yourself at risk trying to protect belongings.

When things are safe, take photographs and videos of the damage where you can and keep a record of anything you have had to do urgently to protect the property.

And if you're unsure about the insurance side of things, ๐˜„๐—ฒ'๐—ฟ๐—ฒ ๐—ต๐—ฒ๐—ฟ๐—ฒ ๐˜๐—ผ ๐—ต๐—ฒ๐—น๐—ฝ.

Independent Loss Adjusters can provide ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฐ๐—น๐—ฎ๐—ถ๐—บ๐˜€ ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ. There is no obligation to appoint us. Sometimes what people need most at the beginning is simply someone who understands insurance claims to explain what they should do next.

๐—š๐—ฒ๐˜ ๐—›๐—ฒ๐—น๐—ฝ ๐—ช๐—ถ๐˜๐—ต ๐—ฎ ๐—™๐—น๐—ผ๐—ผ๐—ฑ ๐—ผ๐—ฟ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ ๐—ฑ๐—ฎ๐—บ๐—ฎ๐—ด๐—ฒ ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ:

Call For Free Initial Claim Advice: ๐Ÿฌ๐Ÿด๐Ÿฌ๐Ÿฌ ๐Ÿฌ๐Ÿฌ๐Ÿฎ ๐Ÿฑ๐Ÿญ๐Ÿณ๐Ÿด

or

Visit: www.ilauk.co.uk

Our thoughts are genuinely with everyone affected across Birmingham and the surrounding areas.

Please stay safe.

๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—”๐—ก๐—–๐—˜ ๐—–๐—Ÿ๐—”๐—œ๐—  ๐—ฅ๐—˜๐—๐—˜๐—–๐—ง๐—˜๐——? ๐—ฆ๐—ง๐—”๐—ฅ๐—ง ๐—ช๐—œ๐—ง๐—› ๐—ง๐—›๐—˜ ๐—ฅ๐—˜๐—”๐—ฆ๐—ข๐—ก - ๐—ก๐—ข๐—ง ๐—ง๐—›๐—˜ ๐—”๐—ฅ๐—š๐—จ๐— ๐—˜๐—ก๐—ง.If an insurer rejects a property insurance claim, one...
26/08/2026

๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—”๐—ก๐—–๐—˜ ๐—–๐—Ÿ๐—”๐—œ๐—  ๐—ฅ๐—˜๐—๐—˜๐—–๐—ง๐—˜๐——? ๐—ฆ๐—ง๐—”๐—ฅ๐—ง ๐—ช๐—œ๐—ง๐—› ๐—ง๐—›๐—˜ ๐—ฅ๐—˜๐—”๐—ฆ๐—ข๐—ก - ๐—ก๐—ข๐—ง ๐—ง๐—›๐—˜ ๐—”๐—ฅ๐—š๐—จ๐— ๐—˜๐—ก๐—ง.

If an insurer rejects a property insurance claim, one of the first things to do is ask for the decision - and the policy wording relied upon - in writing.

Then look at:

โ€ข What exact reason has been given?
โ€ข Which part of the policy is being relied upon?
โ€ข What evidence did the insurer consider?
โ€ข Is there relevant evidence or information that may have been missed?

Sometimes the insurer's decision will be supported by the policy and evidence. Sometimes further information may provide a reasonable basis for asking the insurer to reconsider.

The important thing is to ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฑ๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฐ๐—ถ๐—ฑ๐—ถ๐—ป๐—ด ๐˜„๐—ต๐—ฎ๐˜ ๐˜๐—ผ ๐—ฑ๐—ผ ๐—ป๐—ฒ๐˜…๐˜.

Independent Loss Adjusters works for policyholders, not insurers. We can review the rejection reason, relevant policy wording and available evidence and explain what your practical options may be.

๐—ก๐—ฒ๐—ฒ๐—ฑ ๐—ต๐—ฒ๐—น๐—ฝ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ฎ ๐—ฟ๐—ฒ๐—ท๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜† ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฐ๐—น๐—ฎ๐—ถ๐—บ?

๐—™๐—ฟ๐—ฒ๐—ฒ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ: 0800 002 5178

Read our rejected insurance claim guide:
https://www.ilauk.co.uk/my-insurance-claim-was-rejected-now-i-need-help/

Every claim depends on its individual circumstances, policy wording and evidence.

๐—›๐—˜๐—”๐—ฉ๐—ฌ ๐—ฅ๐—”๐—œ๐—ก ๐—”๐—›๐—˜๐—”๐——? ๐Ÿฑ ๐—–๐—›๐—˜๐—–๐—ž๐—ฆ ๐—ช๐—ข๐—ฅ๐—ง๐—› ๐— ๐—”๐—ž๐—œ๐—ก๐—š ๐—ก๐—ข๐—ช.The Met Office says heavy showers, thunderstorms and locally significant rai...
24/08/2026

๐—›๐—˜๐—”๐—ฉ๐—ฌ ๐—ฅ๐—”๐—œ๐—ก ๐—”๐—›๐—˜๐—”๐——? ๐Ÿฑ ๐—–๐—›๐—˜๐—–๐—ž๐—ฆ ๐—ช๐—ข๐—ฅ๐—ง๐—› ๐— ๐—”๐—ž๐—œ๐—ก๐—š ๐—ก๐—ข๐—ช.

The Met Office says heavy showers, thunderstorms and locally significant rainfall are increasingly likely from Wednesday onwards.

Before the weather changes, a few simple checks may help reduce the risk of avoidable damage:

โ€ข Clear gutters and accessible drains
โ€ข Check for loose or slipped roof tiles
โ€ข Look at areas where water has entered previously
โ€ข Move vulnerable belongings from garages, basements or low-level storage where appropriate
โ€ข Make sure you can quickly access your home insurance details if you need them

If your property does suffer storm or water damage, only inspect it when it is safe to do so. Photograph the damage, keep receipts for reasonable emergency costs and notify your insurer promptly.

If you need help understanding a property insurance claim, ๐—œ๐—ป๐—ฑ๐—ฒ๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ป๐˜ ๐—Ÿ๐—ผ๐˜€๐˜€ ๐—”๐—ฑ๐—ท๐˜‚๐˜€๐˜๐—ฒ๐—ฟ๐˜€ ๐—ผ๐—ณ๐—ณ๐—ฒ๐—ฟ๐˜€ ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ.

๐Ÿ“ž 0800 002 5178
๐ŸŒ https://www.ilauk.co.uk/

๐—™๐—ถ๐—ฟ๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ฆ๐˜๐—ผ๐˜‚๐—ฟ๐—ฏ๐—ฟ๐—ถ๐—ฑ๐—ด๐—ฒ!Our thoughts are with everyone affected by the fires in and around Stourbridge, especially those wh...
13/08/2026

๐—™๐—ถ๐—ฟ๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ฆ๐˜๐—ผ๐˜‚๐—ฟ๐—ฏ๐—ฟ๐—ถ๐—ฑ๐—ด๐—ฒ!

Our thoughts are with everyone affected by the fires in and around Stourbridge, especially those whose homes, businesses or belongings have been damaged.

If you need help understanding your insurance policy or making a claim, weโ€™re offering free, no-obligation initial advice. We can help you understand the claims process, the information your insurer may need and the practical next steps available to you.

Please put your safety first and never enter a damaged property until the emergency services confirm it is safe. When safe, retaining photographs, receipts and a written record of damage may help support your claim.

If you - or someone you know - could benefit from a calm, confidential conversation, please feel free to contact us.

๐—™๐—ผ๐—ฟ ๐—™๐—ฟ๐—ฒ๐—ฒ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ - ๐—–๐—ฎ๐—น๐—น ๐˜‚๐˜€ ๐—ผ๐—ป ๐Ÿฌ๐Ÿด๐Ÿฌ๐Ÿฌ ๐Ÿฌ๐Ÿฌ๐Ÿฎ ๐Ÿฑ๐Ÿญ๐Ÿณ๐Ÿด or visit www.ilauk.co.uk

Please share this post so it reaches anyone locally who may need support.

AFTER A SERIOUS COMMERCIAL FIRE, THE DAMAGE MAY EXTEND FAR BEYOND WHAT BURNEDA major warehouse fire in Barking yesterday...
13/08/2026

AFTER A SERIOUS COMMERCIAL FIRE, THE DAMAGE MAY EXTEND FAR BEYOND WHAT BURNED

A major warehouse fire in Barking yesterday required around 125 firefighters. Thankfully, London Fire Brigade reported no injuries.

For any business affected by a serious fire, the immediate priority is safety and following the instructions of the emergency services.

Once it is safe to do so, it can also help to:

โ€ข Notify your insurer promptly
โ€ข Photograph and record the damage
โ€ข Record smoke, soot and firefighting-water damage
โ€ข Keep details of damaged stock, equipment and machinery
โ€ข Retain receipts for emergency costs
โ€ข Keep notes of important conversations and decisions

Commercial fire claims can involve more than repairing the visibly burned area, and the exact insurance position will depend on the policy and individual circumstances.

Independent Loss Adjusters provides initial advice to policyholders dealing with significant property claims.

https://www.ilauk.co.uk/fire-damage/

๐—™๐—ผ๐—ฟ ๐—™๐—ฟ๐—ฒ๐—ฒ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ - ๐—–๐—ฎ๐—น๐—น ๐˜‚๐˜€ ๐—ผ๐—ป ๐Ÿฌ๐Ÿด๐Ÿฌ๐Ÿฌ ๐Ÿฌ๐Ÿฌ๐Ÿฎ ๐Ÿฑ๐Ÿญ๐Ÿณ๐Ÿด

๐—›๐—”๐—ฆ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—˜๐—ฅ ๐—ฆ๐—”๐—œ๐—— ๐—ฌ๐—ข๐—จโ€™๐—ฅ๐—˜ ๐—จ๐—ก๐——๐—˜๐—ฅ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—˜๐——? DONโ€™T IGNORE THE CALCULATION.If underinsurance has been raised during your pr...
10/08/2026

๐—›๐—”๐—ฆ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—˜๐—ฅ ๐—ฆ๐—”๐—œ๐—— ๐—ฌ๐—ข๐—จโ€™๐—ฅ๐—˜ ๐—จ๐—ก๐——๐—˜๐—ฅ๐—œ๐—ก๐—ฆ๐—จ๐—ฅ๐—˜๐——? DONโ€™T IGNORE THE CALCULATION.

If underinsurance has been raised during your property claim, it could affect the settlement being considered.

Before accepting the insurerโ€™s calculation, make sure you understand:

โ€ข What value they have used
โ€ข How that figure was calculated
โ€ข Whether an average clause applies
โ€ข What the policy wording actually says
โ€ข What evidence supports the rebuild or replacement cost

An underinsurance decision can depend on the policy, the information provided when cover was arranged and the individual circumstances of the claim.

If you are unsure about the figures or what they mean, ๐—œ๐—ป๐—ฑ๐—ฒ๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ป๐˜ ๐—Ÿ๐—ผ๐˜€๐˜€ ๐—”๐—ฑ๐—ท๐˜‚๐˜€๐˜๐—ฒ๐—ฟ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฒ๐˜…๐—ฝ๐—น๐—ฎ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ถ๐˜€๐˜€๐˜‚๐—ฒ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐˜† ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„๐—ถ๐—ป๐—ด.

Call 0800 002 5178

Read our underinsurance guide:
https://www.ilauk.co.uk/underinsurance-in-uk-property-claims-how-to-avoid-being-underinsured/

๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ ๐—›๐—ฎ๐˜€ ๐—•๐—ฒ๐—ฒ๐—ป ๐—ฅ๐—ฒ๐—ท๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฆ๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ฌ๐—ผ๐˜‚ ๐——๐—ผ ๐—•๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—ฅ๐—ฒ๐—ฝ๐—น๐˜†?Your first reaction might be anger, panic or...
03/08/2026

๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—œ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—น๐—ฎ๐—ถ๐—บ ๐—›๐—ฎ๐˜€ ๐—•๐—ฒ๐—ฒ๐—ป ๐—ฅ๐—ฒ๐—ท๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฆ๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ฌ๐—ผ๐˜‚ ๐——๐—ผ ๐—•๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—ฅ๐—ฒ๐—ฝ๐—น๐˜†?

Your first reaction might be anger, panic or disbelief.

That is completely understandable.

However, a rushed response saying the decision is unfair may not address the reasons the insurer has given.

Before replying, check:

โ€ข The exact policy term or exclusion being used
โ€ข Whether the insurerโ€™s account matches what actually happened
โ€ข What reports, photographs or other evidence support the decision
โ€ข Whether important information has been misunderstood or overlooked
โ€ข Whether a complaint or Financial Ombudsman deadline is already running

A rejected claim is not automatically an incorrect decision. Equally, you should not accept it without understanding how the insurer reached it.

Independent Loss Adjusters represents policyholders rather than insurance companies. We can review the rejection letter, relevant policy wording and available evidence before explaining what realistic options may be available.

There is no guarantee that a rejected claim will be accepted following a review. However, getting an independent view may help you understand the decision and decide what to do next.

Read our practical guide:

https://www.ilauk.co.uk/my-insurance-claim-was-rejected-now-i-need-help/

๐—ช๐—ฎ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฒ๐˜…๐—ฝ๐—น๐—ฎ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฟ๐—ฒ๐—ท๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—น๐—ฒ๐˜๐˜๐—ฒ๐—ฟ ๐—ฐ๐—น๐—ฒ๐—ฎ๐—ฟ ๐—ผ๐—ฟ ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ถ๐—ฐ๐˜‚๐—น๐˜ ๐˜๐—ผ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ? ๐—ฌ๐—ผ๐˜‚ ๐—ฑ๐—ผ ๐—ป๐—ผ๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ผ ๐˜€๐—ต๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐—ป๐˜† ๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น ๐—ฐ๐—น๐—ฎ๐—ถ๐—บ ๐—ฑ๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐˜€.

Call ๐Ÿฌ๐Ÿด๐Ÿฌ๐Ÿฌ ๐Ÿฌ๐Ÿฌ๐Ÿฎ ๐Ÿฑ๐Ÿญ๐Ÿณ๐Ÿด for a ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฐ๐—น๐—ฎ๐—ถ๐—บ ๐—ฐ๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป.

๐——๐˜‚๐—ป๐˜„๐—ถ๐—ฐ๐—ต ๐—›๐—ฒ๐—ฎ๐˜๐—ต ๐—ช๐—ถ๐—น๐—ฑ๐—ณ๐—ถ๐—ฟ๐—ฒ: ๐—œ๐—บ๐—ฝ๐—ผ๐—ฟ๐˜๐—ฎ๐—ป๐˜ ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—”๐—ป๐˜†๐—ผ๐—ป๐—ฒ ๐—”๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑOur thoughts are with everyone affected by the major wildfir...
31/07/2026

๐——๐˜‚๐—ป๐˜„๐—ถ๐—ฐ๐—ต ๐—›๐—ฒ๐—ฎ๐˜๐—ต ๐—ช๐—ถ๐—น๐—ฑ๐—ณ๐—ถ๐—ฟ๐—ฒ: ๐—œ๐—บ๐—ฝ๐—ผ๐—ฟ๐˜๐—ฎ๐—ป๐˜ ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—”๐—ป๐˜†๐—ผ๐—ป๐—ฒ ๐—”๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ

Our thoughts are with everyone affected by the major wildfire around ๐——๐˜‚๐—ป๐˜„๐—ถ๐—ฐ๐—ต ๐—›๐—ฒ๐—ฎ๐˜๐—ต ๐—ถ๐—ป ๐—ฆ๐˜‚๐—ณ๐—ณ๐—ผ๐—น๐—ธ.

More than 100 firefighters have been involved in tackling the fire, which has spread across approximately 150 hectares. Homes and a nearby holiday park have been evacuated, while emergency crews continue to monitor active fire fronts and smaller fires across the affected area.

We are also hearing concerning reports that a number of homes may have been affected by fire. At the time of writing, the emergency services have not confirmed how many properties, if any, have suffered direct fire damage. The full position may not become clear until the area is safe and formal inspections can take place.

Anyone who has been evacuated should continue to follow instructions from the emergency services and local authorities. Please do not return to a property or attempt to inspect any damage until you have been told it is safe.

Once access is permitted:

Contact your insurer as soon as possible.

Photograph fire, smoke, soot and water damage before cleaning or repairs begin.

Keep receipts for temporary accommodation, travel and essential emergency purchases.

Avoid disposing of damaged belongings unless they present an immediate health or safety risk.

Keep a record of every person involved in the claim, along with calls, emails, decisions and reference numbers.

Fire claims can involve far more than visible flame damage. Smoke, soot, water used during firefighting and prolonged loss of access can all create further disruption and damage.

๐—”๐—ป๐˜†๐—ผ๐—ป๐—ฒ ๐—ฐ๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป๐—ฒ๐—ฑ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฎ ๐—ต๐—ผ๐—บ๐—ฒ, ๐—ต๐—ผ๐—น๐—ถ๐—ฑ๐—ฎ๐˜† ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜† ๐—ผ๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ถ๐—ป๐˜€๐˜‚๐—ฟ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฐ๐—น๐—ฎ๐—ถ๐—บ ๐—ฐ๐—ฎ๐—ป ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐˜‚๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐—น ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ.

๐Ÿ“ž 0800 002 5178
๐ŸŒ www.ilauk.co.uk

For now, the priority must remain public safety and supporting the firefighters and emergency personnel working at the scene.

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