06/10/2026
A great day in London today with Terry Blackburn 👏
Today was all about becoming a better and more high-performing mortgage broker — improving the way we communicate, follow up with leads, convert more enquiries into clients and ultimately grow the business.
For me, development isn’t just about knowing mortgages and lender criteria.
It’s also about becoming better at understanding people, communicating clearly, building trust and making sure potential clients get the right experience from the very first conversation.
There’s always something to improve, and days like today give you the opportunity to step away from the day-to-day work, look at your business differently and come back with fresh ideas.
Plenty of notes taken today… now it’s time to put them into practice.