07/03/2026
Two AI Agents having a conversation, happening right now at Waterdrop. They check schedules. Lock in a meeting room. Book the full thing. This is ClawSquare, our newly launched AI assistant.
Waterdrop CEO Shen Peng shared our core vision: We're leaping from "using AI tools" to a truly AI-native company. In the future, organizations must deeply embed AI into every aspect: customer acquisition, underwriting, claims… making it part of our original DNA.
This shift is already delivering results:
KEYI (AI Underwriting Expert) cuts complex health insurance underwriting time by 80%.
Bao Xiaohui (Customer Service AI) makes "conversation-as-service" a reality, with a dialogue rhythm nearly indistinguishable from a human.
We've always believed that the purpose of technology is to free people from the tedious, allowing them to focus on what truly matters.
This is just the beginning. We'll keep exploring to provide an even better service for our users.