03/08/2020
JOB:LOCATION: DHAKA
EDUCATIONAL QUALIFICATION:H.S.C / B.B.A
JOB RESPONSIBILITIES:
MAKE INBOUND CALLS PROACTIVELY TO INCREASE PRODUCT AND SERVICE AWARENESS, ENSURE CUSTOMER SATISFACTION, AND FOLLOW UP CUSTOMER.
MONITOR CUSTOMER TRENDS, COMPETITOR'S INITIATIVES, AND REPORTING.
SERVE CUSTOMERS WITH HELPING ATTITUDE TO PLAY A SIGNIFICANT ROLE IN CUSTOMER SATISFACTION, RETENTION, AND ACQUISITION TO ENHANCE COMPANY BRAND IMAGE. ANY OTHER responsibilities AS REQUIRED BY MANAGEMENT.
ADDITIONAL REQUIREMENTS:
ABILITY TO WORK IN GROUP AND ABLE TO SHARE INNOVATIVE IDEAS INTERPERSONAL SKILL'S ABILITY TO COMMUNICATE AND MANAGE WELL AT ALL LEVELS.
GOOD COMMAND IN ENGLISH BOTH WRITTEN AND VERBAL A MUST.
Additional Job Requirements:
Hard-working and team worker.
The applicant must be sincere to work.
The applicant must be responsible to work.
Must Able to work under pressure.
Must be gentle, polite & energetic.
MUST be fluent in speaking, reading, and written English Customer-focused, and service-oriented.
Strong interpersonal communication and relationship-building skills.
Excellent knowledge of computer operation.Able and willing to work under pressure and meet challenges.
Should have knowledge in Customer support/ client service, Relationship management,
**Job Location: Dhaka City
