Orbitax, Dhaka (2026)

05/07/2026

𝐎𝐫𝐛𝐢𝐭𝐚𝐱 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞.📣📣

Click here to apply now: https://forms.gle/agRNwN8ERtJYLWS2A

𝐀𝐛𝐨𝐮𝐭 𝐎𝐫𝐛𝐢𝐭𝐚𝐱
Orbitax is the world's leading international tax technology company, combining expert domain knowledge with industry leading technology, brought together by a talented team with diverse experiences, backgrounds and skills. Our extensive user base consists of tax and accounting professionals working for the largest multinationals, accounting firms and governments in the world.

𝐉𝐨𝐢𝐧 𝐎𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐞𝐚𝐦
At Orbitax, we believe that delivering exceptional solutions and services to our clients begins with in-depth research, a deep understanding of client needs, and the continuous integration of their feedback into our offerings. The Business Implementation and Research Team (BIRT) plays a vital role in enhancing and streamlining the end-to-end customer experience while effectively communicating client needs to the business.

As a Business Implementation & Research Associate, you will be responsible for providing top-tier support to clients, troubleshooting their issues, and ensuring clarity on product features for both clients and partners. Additionally, you will help ensure that our solutions adhere to the highest standards, maintaining excellence in both functionality and customer experience. Your role will be essential in driving continuous improvement and delivering best-in-class service.

𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :

• 𝐓𝐚𝐱 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐅𝐢𝐥𝐢𝐧𝐠 𝐅𝐨𝐫𝐦𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭
Assist with researching the international tax domain and collaborate with Product Development Managers, Development and QA teams to understand filing form requirements, support field mapping and contribute to forms development.

• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
Create support materials including videos, help guides, implementation guides, content for training AI tools and FAQs. Assist with client training and onboarding. Proactively manage the full ticket lifecycle from creation to closure, coordinating diligently and in a timely manner with Domain experts, QA and Product Development Managers to ensure prompt and accurate resolution.

• 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 𝐆𝐚𝐭𝐡𝐞𝐫𝐢𝐧𝐠
Analyze and test software features to ensure quality and functionality. Identify and document software bugs and gather and communicate customer requirements to the relevant internal teams.

• 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧
Contribute to the creation of product marketing content as and when assigned.

• 𝐀𝐈-𝐀𝐬𝐬𝐢𝐬𝐭𝐞𝐝 𝐖𝐨𝐫𝐤
The candidate is expected to actively use AI tools across various tasks and must demonstrate the ability to apply them creatively, responsibly and with sound judgement depending on the context and requirement.

• 𝐎𝐩𝐞𝐧 𝐭𝐨 𝐍𝐞𝐰 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐀𝐯𝐞𝐧𝐮𝐞𝐬
The candidate is expected to absorb complex subject matter and technology within a fast-paced environment. While training will be provided periodically, candidates who demonstrate a strong ability to learn quickly, ask the right questions and proactively take ownership of problems are strongly preferred.

𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 :
• Undergraduate degree in business or engineering. Major in computer science or software engineering preferred.
• Excellent spoken and written English skills
• Strong communication & presentation skills including confidence when communicating with external parties (Domains, clients, and partners of Orbitax)
• Strong understanding of advanced use cases of AI tools especially Claude
• Project management skills – including documentation, scheduling, note taking and proactive follow through
• Must be very analytical & have a problem solving mindset
• Interest in / ability to learn accounting and tax technical topics and processes
• Initiative / self starter attitude – ability to complete tasks with remote supervision (domain lead will not be available during Dhaka business hours typically)
• Must be tech savvy
• Strong attention to detail
• Must be able to organize and prioritize work
• Must be patient, positive and empathetic towards clients
• Must be dynamic and adaptable to change
• Must be open to learning relevant skills
• Available to work in night and day roster covering US / European / Australian business hours as required. Night shifts will be work-from-home modality

𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬

𝟭. 𝑾𝒉𝒂𝒕 𝒅𝒐𝒆𝒔 𝒂 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑰𝒎𝒑𝒍𝒆𝒎𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝑨𝒔𝒔𝒐𝒄𝒊𝒂𝒕𝒆 𝒅𝒐?
A Business Implementation and Research Associate (BIRA) acts as a liaison between Clients, International Domain Experts and Product Development Managers to aid with business related tasks as well as product development and maintenance to some degree.

𝟮. 𝑾𝒉𝒂𝒕 𝒅𝒐𝒆𝒔 𝒕𝒉𝒆 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝒑𝒂𝒓𝒕 𝒐𝒇 𝒕𝒉𝒆 𝑱𝒐𝒃 𝒆𝒏𝒕𝒂𝒊𝒍?
As a tax technology company, we have to stay updated on the most recent developments in the International Tax world. As part of the research conducted by BIRT, you may have to source Tax forms of different countries, Filing Requirements, Understand the logic behind XML forms of said countries, Tax Laws if needed and some other forms of research. The research tasks may or may not be assigned to you based on which team you are assigned to and the frequency will vary depending on the same factors.

𝟯. 𝑻𝒉𝒆 𝑱𝒐𝒃 𝑫𝒆𝒔𝒄𝒓𝒊𝒑𝒕𝒊𝒐𝒏 𝒄𝒐𝒗𝒆𝒓𝒔 𝒂 𝒃𝒓𝒐𝒂𝒅 𝒓𝒂𝒏𝒈𝒆 𝒐𝒇 𝒂𝒄𝒕𝒊𝒗𝒊𝒕𝒊𝒆𝒔, 𝒘𝒊𝒍𝒍 𝑰 𝒃𝒆 𝒆𝒙𝒑𝒆𝒄𝒕𝒆𝒅 𝒕𝒐 𝒑𝒆𝒓𝒇𝒐𝒓𝒎 𝒂𝒍𝒍 𝒐𝒇 𝒕𝒉𝒆𝒎 𝒄𝒐𝒏𝒄𝒖𝒓𝒓𝒆𝒏𝒕𝒍𝒚?
A BIRA is responsible for all business related activities that come in a software company such as Orbitax, it covers a wide range of activities as detailed in the job description but tasks are allocated according to assigned tools and teams. After training is completed, you will be assigned to different products and sub-teams within the department and will be responsible for the tasks of said product/teams.

𝟰. 𝑰’𝒎 𝒏𝒐𝒕 𝒇𝒓𝒐𝒎 𝒂 𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒊𝒄𝒂𝒍 𝒃𝒂𝒄𝒌𝒈𝒓𝒐𝒖𝒏𝒅, 𝒉𝒐𝒘 𝒘𝒊𝒍𝒍 𝑰 𝒃𝒆 𝒂𝒃𝒍𝒆 𝒕𝒐 𝒊𝒅𝒆𝒏𝒕𝒊𝒇𝒚 𝒃𝒖𝒈𝒔 𝒊𝒏 𝒕𝒉𝒆 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎 𝒂𝒏𝒅 𝒕𝒆𝒔𝒕 𝒊𝒕?
As you will be in the business team it is pertinent that you understand the business use-cases and logic of the software. You will not be expected to carry out technical testing of the software, but test it from a user’s perspective and test the platform how an end user would use it.
On the other hand, with adept knowledge of the software over time, you will also be able to identify obvious bugs and will be expected to get any bugs/issues faced reported; the QA team would then take over and verify it.

𝟱. 𝑾𝒉𝒚 𝒔𝒉𝒐𝒖𝒍𝒅 𝑰 𝒋𝒐𝒊𝒏 𝒕𝒉𝒆 𝑩𝑰𝑹𝑻 𝒕𝒆𝒂𝒎?
This is a very exciting time for Orbitax. You will be part of a thriving team that helps maintain relationships with stakeholders (both internal and external), and is crucial in keeping things running.

This team will put you in a unique position to learn from some of the brightest minds in the industry and work with some of the largest companies in the world including Fortune 500 companies. As a growing company, you will be able to drive change and decisions with your ideas and have your voice heard to drive change and innovation.

Submit your resume (with a recent photograph attached) by 𝟐𝟎𝐭𝐡 𝐉𝐮𝐥𝐲, 𝟐𝟎𝟐𝟔.

𝐀𝐩𝐩𝐥𝐲 𝐧𝐨𝐰 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞 𝐫𝐮𝐧𝐬 𝐨𝐮𝐭!

17/02/2026

𝐎𝐫𝐛𝐢𝐭𝐚𝐱 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫!! 📣📣

Click here to apply now: https://forms.gle/fii5MEdU2HyQmNUHA

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞

Orbitax is hiring a Customer Success Manager to own and improve the customer lifecycle from onboarding to renewal, with clear accountability for retention, churn reduction, renewals, and customer growth.
Based in Dhaka, this role operates at the center of our global ecosystem, acting as the link between customers, partners, and internal teams (Product, Support, Marketing, Sales, and Compliance). You will work closely with customers implementing GMT (Global Minimum Tax) solutions, ensuring successful delivery, adoption, and long-term value.
This role is ideal for a proactive, customer-centric problem solver with exceptional communication skills and a passion for data-driven decision-making in a diverse, multinational environment.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨

• Coordinate the end-to-end customer lifecycle, from onboarding and implementation through renewal and expansion.
• Act as the voice of the customer internally, ensuring customer interests are represented across all teams.
• Work cross-functionally with Product, Support, Marketing, Sales, Compliance, and Partners to deliver a seamless experience.
• Partner with internal teams and external partners to support GMT project implementations, ensuring customers understand each phase of delivery.
• Proactively monitor customer usage, health, and engagement to anticipate risks and opportunities.
• Identify and support upsell and cross-sell opportunities aligned with customer needs and maturity.

𝐊𝐞𝐲 𝐆𝐨𝐚𝐥𝐬 & 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐌𝐞𝐭𝐫𝐢𝐜𝐬

• Customer Retention: Contribute to achieving 90% customer retention, across direct and partner-managed accounts.
• Churn Reduction: Implement proactive engagement and early-warning signals to identify churn risks at least 90 days before renewal.
• Renewals: Support a structured renewal process starting 120 days before contract end, ensuring value articulation and stakeholder alignment.
• Cross-Sell: Support cross-sell to 10% of customers contributing to increase revenue.
• Upsell: Identify and support upsell opportunities for 3% of customers
• Customer Health & Adoption: Support the rollout and use of customer health scoring and usage tracking to drive adoption and predict churn.

𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐆𝐌𝐓 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐲 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 (𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘵𝘰 𝘣𝘦 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘥)
• Strong understanding of Global Minimum Tax (GMT / Pillar Two) concepts and customer use cases.
• Ability to understand and explain GMT product scope, data requirements, and workflows to customers.
• Even Better, if you are familiar with GMT project and implementation phases, including:
1. Onboarding and data readiness
2. Configuration and validation
3. User training and adoption
4. Ongoing support and optimization
• Ability to collaborate with Product and Compliance teams to translate technical and regulatory complexity into clear customer guidance.
• Willingness to continuously deepen GMT and international tax compliance knowledge.

𝐖𝐡𝐚𝐭 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫

• Bachelor’s degree in Business Administration (BBA), Marketing, Communications, or a related discipline.
• Experience in Customer Success or sales, SaaS, Compliance
Strong stakeholder coordination skills across internal teams and external partners.
• An MBA is highly preferred.
• Excellent verbal and written English proficiency is mandatory.
• Goal-oriented and proactive, comfortable owning measurable outcomes.
• Strong customer advocacy mindset, always acting in the customer’s best interest.
• Comfortable working with international teams, customers, and diverse cultures.
• Organized, analytical, and able to manage multiple priorities

𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐧 𝐎𝐫𝐛𝐢𝐭𝐚𝐱?
• Play a high-impact role in customer retention, renewals, and revenue growth.
• Develop deep expertise in GMT and international tax compliance solutions
• Join a company that values initiative, ownership, and customer focus.

𝐒𝐮𝐛𝐦𝐢𝐭 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐛𝐲 𝟏𝟎𝐭𝐡 𝐌𝐚𝐫𝐜𝐡, 𝟐𝟎𝟐𝟔.

𝐀𝐩𝐩𝐥𝐲 𝐧𝐨𝐰 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞 𝐫𝐮𝐧𝐬 𝐨𝐮𝐭!

03/02/2026

Celebrating the 13th year of Orbitax Bangladesh.

05/01/2026

𝐎𝐫𝐛𝐢𝐭𝐚𝐱 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 𝐒𝐚𝐥𝐞𝐬 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞. 📣📣

Click here to apply now: https://forms.gle/ciNqEAE4Tcc1czmb7

𝐀𝐛𝐨𝐮𝐭 𝐎𝐫𝐛𝐢𝐭𝐚𝐱
Orbitax is the world's leading international tax technology company, combining expert domain knowledge with industry leading technology, brought together by a talented team with diverse experiences, backgrounds and skills. Our extensive user base consists of tax and accounting professionals working for the largest multinationals, accounting firms and governments in the world.

𝐉𝐨𝐢𝐧 𝐨𝐮𝐫 𝐒𝐚𝐥𝐞𝐬 𝐓𝐞𝐚𝐦
We are looking for an Associate Sales Representative to join our new sales team. As an ASR, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the Global Head of Sales to ensure that our company’s sales goals are met.
We are looking for someone who has excellent English communication skills, willingness to target and meet new prospects through video calls, meetings, a strong work ethic, and a willingness to participate in our sales initiatives. You will be closely involved in the optimization of our CRM system and build best practices. If you are a self-motivated and flexible individual with a passion for sales, we encourage you to apply.

𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :
• Identify potential customers and generate new business opportunities for Orbitax
• Qualify inbound leads
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress towards meeting sales goals
• Collaborate with the rest of the team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Provide regular reports on sales activities and results to management.
• Work closely with the Global Head of Sales for a smooth handover from lead to sales

𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 :
• 1-2 years of experience in sales or customer service preferred but freshers can also apply
• Bachelor’s degree in Marketing, Business Studies or equivalent
• Strong verbal and written communication skills in English
• Understanding the Orbitax product portfolio
• Ability to navigate the complexities with customers & partners
• Proficiency in customer relationship management (CRM) software, or willing to learn (HUBSPOT)
• Online presence & “video calls on camera” meetings
• Ability to build and maintain relationships with potential clients through LinkedIn & other platforms
• Basic knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a (cross functional) team
• Flexibility and adaptability to change as we build out the sales operations
• A desire to learn and grow in sales

𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬
𝟭. 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗮𝗻 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗱𝗼?
An Associate Sales Representative is primarily responsible for generating leads and identifying potential clients for the sales team. As we are building a new team, you will have a big impact on the way we work and build our sales team & processes. You will be closely involved in the optimization of our CRM system and build best practices.
𝟮. 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗱𝘂𝘁𝗶𝗲𝘀/𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗼𝗳 𝗮𝗻 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲?
Some of the duties of an Associate Sales Representative include prospecting, making outbound calls, setting appointments, and researching potential clients.
𝟯. 𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗮 𝗴𝗼𝗼𝗱 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲?
A good Associate Sales Representative has strong communication and interpersonal skills, is organized, flexible and detail-oriented, and is able to build and maintain relationships with potential clients and partners.
𝟰. 𝗪𝗵𝗼 𝗱𝗼𝗲𝘀 𝗮𝗻 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗦𝗮𝗹𝗲𝘀 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵?
An Associate Sales Representative typically works with the sales team, as well as other departments such as marketing and customer service.
𝟱. 𝗪𝗵𝘆 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗷𝗼𝗶𝗻 𝘁𝗵𝗲 𝗻𝗲𝘄 𝘀𝗮𝗹𝗲𝘀 𝘁𝗲𝗮𝗺?
This is a very exciting time for Orbitax. You will be part of a new team that will help grow our business across the world. This team will have a huge impact on the growth of the company. Also, it is an opportunity to learn what positive impact we make with our customers and grow your skill set & network.

Submit your resume (with a recent photograph attached) by 20th January 2026.

𝐀𝐩𝐩𝐥𝐲 𝐧𝐨𝐰 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞 𝐫𝐮𝐧𝐬 𝐨𝐮𝐭!

Address

Dhaka

Website

https://www.orbitax.com/

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