07/03/2025
Hi AussieFin Family
We are thinking of you as Alfred approaches. If you’re in Queensland, we hope you and your loved ones stay safe and, as your broker, we want you to know we’re here to support you.
Just like much of Queensland, we are very nervous about what lies ahead – Will my house be damaged? Will my business be affected? This is where we can help you navigate this event. As brokers, we’re uniquely positioned to offer real, practical support to those who need it. We have pulled together a list of ways we may be able to assist, whether it’s guiding you through mortgage options, financial support, or just being available for you in a tough time.
What You Might Need Right Now
🏠 For Homeowners
1. Mortgage assistance: Many lenders offer hardship support, such as repayment deferrals. We encourage you to call them early.
2. Insurance claims: Be sure to document everything – photos, receipts, anything that supports your claim – and contact your insurer ASAP if you need to.
3. Government assistance: The QLD Government has emergency grants and financial relief available. You can call the Community Recovery Hotline on 1800 173 349 for help.
🏢 For Business Owners
1. Financial help: There are disaster recovery grants and low-interest loans available – you can check with the QLD Government for details.
2. Keeping things running: Some businesses might need to find alternative workspaces or adjust operations. Please check-in with us if you need help planning your next steps.
3. Supporting your staff: You should be clear with your employees about closures, safety, and available financial support.
🧠 For Mental Health & Wellbeing
1. This is a stressful time for a lot of people. We encourage services like Lifeline (13 11 14) and Beyond Blue (1300 22 4636) – sometimes just knowing help is there makes a big difference.
📌 Practical Steps for Recovery
1. Damage assessment: If you have been affected, take photos and note down everything impacted – this will help with insurance and financial assistance.
2. Talk to us early: The sooner you reach out, the more options you have to manage lender repayments and keep things on track.
3. Stay connected: Whether it’s neighbours, community groups, or local businesses, keeping people talking and sharing resources makes recovery easier.
Key Contacts
1. State Emergency Service (SES): 📞 132 500 (for flood and storm help)
2. QLD Government Disaster Recovery: qld.gov.au/community/disasters-emergencies
3. Stay connected: Whether it’s neighbours, community groups, or local businesses, keeping people talking and sharing resources makes recovery easier.
Find information about what to do in a natural disaster or emergency including preparation, our crisis and support hotlines, and recovery after a disaster.