12/02/2026
Hot off the mic with Talking HealthTech 🎙️
Our CTO Pete unpacks the future of healthcare payments, from surcharging to what’s next with PayTo and beyond 🚀
Worth a listen if you’re building, working or leading in healthcare: https://www.talkinghealthtech.com/podcast/584-the-next-wave-of-healthcare-payments-integration-transparency-trust
In this episode of Talking HealthTech, Peter Birch speaks with Pete Williams, CTO of Tyro Health.
The episode explores the evolution of healthcare payments, including the transition from Medipass to Tyro Health and the latest trends in digital wallets.
It also covers the practicalities of surcharging, regulatory changes, integrated payment solutions, and the potential impact of technologies like stablecoin and PayTo on medical payments for clinics and patients in Australia.
Peter and Pete break down what these changes mean for clinics of all sizes, from day-to-day operations to long-term strategy.
They discuss how seamless payment experiences can improve efficiency, reduce errors, and enhance patient satisfaction, while also highlighting the risks and challenges practices face in a fast-moving digital payments landscape.
The conversation offers practical insights, real-world examples, and a forward-looking view of where healthcare payments are heading.
Key Takeaways
💳 The shift to digital wallets has reshaped payments in healthcare, with over 90% of card-present transactions now happening via Apple Pay, Google Pay, or similar options.
🔁 Surcharging remains a significant consideration for clinics, with around 40% of medical businesses enabling it, though regulations may change.
📲 Integration between payment systems and practice management platforms is now common, driving efficiency with over 70% of clinics automating their payment and reconciliation workflows.
🪙 Emerging payment innovations such as programmable money and advanced bank-to-bank systems like PayTo have the potential to change how recurring and complex healthcare payments are managed.
🏦 Less than 35% of overall healthcare payments are processed through Medicare, making integration with private insurers and funders increasingly critical for clinics.
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The full article and extended show notes for this episode are available inside the THT+ Community here: https://community.talkinghealthtech.com/c/podcast/584-the-next-wave-of-healthcare-payments-integration-transparency-trust-aded3611-9f21-4c42-a05f-7aacdb2f74f5
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