Critical Info

Critical Info Helping Australians plan ahead — before crisis hits. https://linktr.ee/catherine_critical_info

A fully independent, certified social enterprise improving death literacy, end-of-life planning and grief outcomes.

How much do you actually know about what you can (and can’t) do when someone dies?Most of us don’t think about it until ...
07/09/2026

How much do you actually know about what you can (and can’t) do when someone dies?

Most of us don’t think about it until we’re suddenly in the middle of arranging a funeral.

And that’s when the assumptions start:

❌ You have to call a funeral director immediately.
❌ You have to have a traditional funeral service.
❌ You have to be buried or cremated.
❌ Buying a grave means you own the land forever.
❌ Families can’t be involved in caring for the person who has died.
❌ The rules are the same everywhere in Australia.

Some of these are myths. Others are far more complicated than most of us realise.

For my new article, I’ve pulled together insights from conversations with people working across Australian deathcare — from funeral directors and home funeral advocates to cemetery experts, water cremation pioneers, a cryonics founder and a memorial garden co-founder.

What surprised me most was how many choices exist that most families simply don’t know they have.

And that’s really the point.

There isn’t one “right” way to approach death, funerals, burial, cremation or memorialisation. But you can’t make an informed choice if you don’t know there’s a choice to make.

The best time to ask these questions is before you’re in crisis.

New article on Substack — link in bio.

07/09/2026

What happens when someone dies?

In the first 24 hours, there's so much to work out — who to notify, funeral options, what financial support you can access. Most people are trying to figure this out for the first time, while grieving.

You don't need to know it all today. Take it one step at a time — we've written a national guide to walk you through exactly what to do, when you need it.

👉 Get the guide — link in bio.

06/09/2026

Each Sunday, we bring you another story, artwork, artist or idea that helps us look at death a little differently.

This week's story came to us sideways, through a Don't Be Caught Dead guest.

Tinky is the Melbourne artist who leaves tiny worlds hidden in the city's laneways, installations so small you could walk past them a hundred times and never notice. We did, until she showed us. She's the one who told us about Small Works 2026 at Beinart Gallery in Brunswick.

Over 110 artists. Every piece scaled right down, small enough to hold in your hands, priced low enough to actually take home.
And scattered among the tiny surrealist creatures and pop portraits, death keeps turning up.

A coffin, floating in space (Jason Limon, "Cosmic Coffin").
A goat skull, wired into something new (Michael Campbell, "The Persistence of Pan").
One toe, already in the grave (Beau White, "One Toe In The Grave").
Two minutes to midnight (Beau White, "2 Minutes to Midnight").

None of these works set out to be "about" death, grief or death literacy in any explicit way. Group shows like this rarely do. But it's telling how often death shows up anyway, uninvited, tucked in among the cute, the strange and the beautiful.

Small doesn't mean smaller stakes.

The Art of Death isn't about making death beautiful or frightening.

It's about looking at it, even when it fits in the palm of your hand.

Small Works 2026 is on now at Beinart Gallery, 307 Victoria Street, Brunswick, until 13 September 2026.

Each Sunday, we'll bring you another story, artwork, artist or idea that helps us look at death a little differently.

What does art about death make you think about?

05/09/2026

His nickname. His first pet. What he did for pocket money.⁠

Do you know the answers? Does anyone?⁠

This Father's Day, capture the stories — not just the paperwork.⁠

Start for free with Critical Info.⁠

Link in Bio.⁠

04/09/2026

Cemeteries aren't just sad places we visit once a year, they're quietly becoming something else entirely.
Ben Kelly told us about a group of elderly widowers who started meeting regularly at their local cemetery after losing their wives, finding people who “just get it” without having to explain, over a cup of tea.
A reminder that grief doesn't have to be carried alone.
Full episode link in bio.

04/09/2026

Can you actually take a loved one's ashes on a plane?
Yes — but there are rules (and a few horror stories).
Ben Kelly shares the golden rule: get a letter from the crematorium, pack the ashes in checked luggage, and whatever you do... don't open the container mid-flight.
One person did. It did not go well for their fellow passengers.
Full episode link in bio.

03/09/2026

Kinda chic to have your sh*t sorted.

Will, done.
Power of Attorney, done.
Advance Care Directive, done.
Super beneficiary nominated, done.
Legacy contact on your accounts, done.
Had the conversation, so your loved ones aren't guessing, done.

Be an adult. Do adult things.

Let the Critical Info Check guide you.

That's the kinda chic thing to do.
Link in Bio.

We keep trying to protect children from death. What if that’s actually making grief harder?When a child loses someone th...
03/09/2026

We keep trying to protect children from death. What if that’s actually making grief harder?

When a child loses someone they love, adults often instinctively try to soften the blow.

We say passed away instead of died. We decide they’re too young to attend the funeral. We keep the difficult details from them. We tell them they’ll understand when they’re older.

But the people I’ve spoken to who work with grieving children tell a very different story.

Funeral celebrant Gail Eaton Briggs keeps a box of teddy bears in the boot of her car — ready for the children she meets at funerals.

At Feel the Magic, founders James and Kristy Thomas have spent years supporting children after the death of a parent. Their advice is simple but powerful: use the real words. Death. Died. Not went to sleep or passed away.

Because children are literal. And when we leave gaps in the information, they can fill them with their own explanations — sometimes believing, as Kristy told me, “It must have been because of me.”

Professor Lauren Breen and the team at Lionheart Camp for Kids collected more than 270 questions from grieving children aged 5–12. Their questions weren't just about death. They were about their bodies, their families, what happens to a person after death, and some very big questions about life itself.

And there's another important lesson from Feel the Magic: grief doesn't end when the funeral does.

James Thomas told me that the real impact can hit a child six months or more after a death, when everyone else has returned to their normal lives and the child is still grieving.

The message from celebrants, grief professionals and researchers was remarkably consistent:

Children don't need us to protect them from the truth. They need us to help them understand it.

They need honest language. They need choices. They need a role. And they need support long after everyone else has gone home.

In my latest Substack, I explore what children really need when someone dies — and the mistakes adults make when we try too hard to shield them.

Because children aren't the fragile ones in this equation. Sometimes, it's the adults who need to find the courage to have the conversation.

Read the full story. Link in Bio.

Your Will isn’t the only thing your loved ones need to know.A Will covers what happens to your assets.But what about you...
02/09/2026

Your Will isn’t the only thing your loved ones need to know.

A Will covers what happens to your assets.

But what about your passwords?
Your funeral wishes?
Important documents?
Who should be contacted first?

That information matters too — and it often lives nowhere except in your head.

These conversations can feel uncomfortable. Not having them can be much harder.

Not sure where to start?

Take the free 3-minute Critical Info Check. It’ll help you identify what you’ve covered and find your next step.

Take the Critical Info Check — link in bio.

NEW EPISODE OUT NOW…Catherine is speaking with Ben Kelly who is the Chief Executive Officer of the Australasian Cemeteri...
02/09/2026

NEW EPISODE OUT NOW…
Catherine is speaking with Ben Kelly who is the Chief Executive Officer of the Australasian Cemeteries & Crematoria Association.
Ben takes us behind the gates of an industry most of us never think about until we have to. We talk about why cremation now accounts for 75 to 85 per cent of dispositions in Australia, why your postcode can determine how far your loved one has to travel to be cremated, and why there's no single national law governing what a cemetery can and can't do.
Listen Now…

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