16/04/2020
Adjusting to challenging times while keeping your staff and customers engaged – want to know more on this then, you should be a part of the largest Virtual Customer Show taking place this June in Dubai. Hear from Monalisa Watfa - Group Chief Experience Officer, Saudi German Hospital, will share insights on:
· Transitioning to digital services – what to pay attention to
· Complying with regulations during a pandemic – can it be done without affecting
customer experience?
· How do we know if the transition has been successful?
Organisations need to keep in mind their internal culture, data, strategies and ensure that this is handled correctly internally first and that the customer-centricity culture is implemented and promoted driven across the organisation.
To be part of and learn from the best CX experts in the industry - email [email protected] for more info.