Online Ecommerce Shop in UAE. Free Delivery in Dubai & UAE. For Shipping, Payment and Returns Terms;
Meet and Pick
- around Deira area only, we can meet and pick your product.
- 50% of product price must be settle and the remaining balance should be paid upon picking the item. Out of Dubai around UAE
- Shipping is FREE for customers in the UAE.
- Shipping can take 2 to 4 business days after p
ayment is received
International Order
- 50% of courier fees to be pay (it depends of country or place).
- Shipping can take 2 to 4 business days after payment is received. your orders will be shipped directly from UAE via Courier.
- Note that delivery may take longer if your items are held for customs clearance. Expect longer delivery if you live in a remote area. BANK DEPOSIT / ONLINE BANKING
- Customers in the UAE can also pay through direct deposit to our Local bank accounts
- Customers in the Philippines can also pay through direct deposit to our Philippine bank accounts
For more details just PM us. CASH ON DELIVERY
- Customers in the UAE can pay Cash on Delivery (COD)
RETURNS
F. Az provides plenty of information on the product pages and we are also available to answer customer questions in our fb messengers or through messaging and email. This is to make sure that our customers can make informed decisions before purchasing. If our customers made mistakes in ordering, we accept refunds under certain conditions.
- You can return a product for up to 15 days from the date you received the item.
- Notify us by email before returning any items. The email must include pictures of the items to show their condition.
- The items must not be used and the safety seal must be intact.
- Any product you return must be in the same condition you received it with the original packaging
- The customer will pay for shipping back their items
- If the items are in order, we will contact you to arrange the refund method. Feel free to contact us at [email protected]
if you have any questions about our Return Policy.
